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Old 05-08-2013, 12:31 AM   #18
WalkingToaster
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Join Date: Apr 2013
Model: Z10
PIN: N/A
Carrier: Rogers Wireless
Posts: 33
Default Re: Trouble connecting an IMAP account

Quote:
Originally Posted by hrbuckley View Post
Did you try the work-around proposed on those forums, which is to try to connect without SSL, and what I suggested?
I tried all suggested workarounds- without success.

The problem has now been identified as being with my version of firmware (which is from April).

I am STILL waiting for Rogers to release the update. Other people had it 2 or 3 weeks ago, yet for some reason my carrier has decided to sit on its hands and leave me waiting for an update that will fix a critical problem with my device.

Why do some carriers take SO much longer to release BlackBerry firmware updates than others, and why can't we download the updates from BlackBerry.com and take the slow, lazy carriers out of the equation?

I called Rogers support but got nothing other than total confusion and from Tier 1 and 2 reps (you could almost hear both their braincells rattling around inside their heads if you listened closely enough).
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