BlackBerry Forums Support Community - View Single Post - Is it better to wipe the phone when upgrading the OS?

stevew · 03-19-2012, 01:35 AM

Ok - BES...
If you install /reinstall any OS and connect to the DM once done, with the exchange client on that same machine (providing Outlook was already profiled with the BES, which it should be), then no - you don't need to reactivate. It will - regardless of a pre-wipe or not, reconnect to your BES. If you use loader or the DM, you will need to simply open the DM once done, and plug in your BB. Wireless OTA activation will start shortly after that - without the need to enter a BES OTA password. I do it all the time.

Do you have a machine with Outlook connected to the exchange server that you use, that also has the BB DM on it?

If you have an issue with this - send me a PM and I will explain further.

03-19-2012, 01:35 AM	#6
stevew BlackBerry Extraordinaire Join Date: Jan 2005 Location: Montreal Model: Z10 OS: Latest... Carrier: Koodo Mobile Posts: 1,354	Re: Is it better to wipe the phone when upgrading the OS? Ok - BES... If you install /reinstall any OS and connect to the DM once done, with the exchange client on that same machine (providing Outlook was already profiled with the BES, which it should be), then no - you don't need to reactivate. It will - regardless of a pre-wipe or not, reconnect to your BES. If you use loader or the DM, you will need to simply open the DM once done, and plug in your BB. Wireless OTA activation will start shortly after that - without the need to enter a BES OTA password. I do it all the time. Do you have a machine with Outlook connected to the exchange server that you use, that also has the BB DM on it? If you have an issue with this - send me a PM and I will explain further. __________________ Steve (Besadmin) Previously owned: At least 17+ different BB's since 1999 -- too many to list... Last edited by stevew; 03-19-2012 at 01:36 AM..
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