Complete the following steps:
Note: These steps are only valid with devices that use a SIM card.
Remove the battery cover and battery, then remove the SIM card.
Place the battery back in the BlackBerry smartphone and allow it to boot up.
The BlackBerry ID login screen should appear.
Enter in BlackBerry ID username and password, then click Sign In.
Remove the battery cover and battery, then reinsert the SIM card.
Place the battery back in the BlackBerry smartphone and allow it to boot up.
The BlackBerry ID login screen should appear once more.
Enter in the BlackBerry ID username and password, then click Sign In.
Then
