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Old 09-10-2011, 11:32 AM   #5
PJD642
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2009
Location: East of Cleveland, OH
Model: Q10
OS: 10.2.1.23
PIN: N/A
Carrier: Verizon
Posts: 209
Default Re: 9850 issue - touchscreen becomes unresponsive

Quote:
Originally Posted by juwaack68 View Post
I'd had this happen a couple of times on my 9850 (both work and personal devices) where I will be charging it and when I unplug it, the touchscreen is completely unresponsive. Even if I wait for a bit to see if maybe it's 'just slow', it still won't respond. Only fix is to do a battery pull.
Curious what OS you're running.... I immediately upgraded my VZW 9850 to .353, and have had ZERO issues (If you don't count the phone not going into bedside mode on the cradle because I'd ignored the whole "smart accessory" thing. Totally my fault, though. Once someone pointed out I should RTFM and set the cradle's profile, things are peachy again.)
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