BlackBerry Forums Support Community - View Single Post - Knowledge Sharing - Service Impacting issues after upgrading to BES Domino 5.0 SP3

noname · 07-02-2011, 05:51 AM

Overview

First, eliminate any issues that are caused by known IBM® Lotus® Domino® issues and BlackBerry® Enterprise Server issues. This is applicable if customers are running BlackBerry Enterprise Server 5.0 SP3.

Make sure that IBM Lotus SPR# JPAI8E4NTW has been addressed by installing IBM Lotus Domino 8.5.2 Fix Pack 2 or higher on the Lotus Domino Mail Servers the BlackBerry Enterprise Server interacts with (KB27091).

BlackBerry Critical Advisory available

Remarks: So now we need to patch ALL Domino servers, not just the mail servers, including the BES server.

An update is available which resolves the following issues:

KB27021 - Blackberry Enterprise Server outage caused by Out Of Office Profile for a particular users mail file
KB27246 - Blackberry Enterprise Server outage during the processing of tasks and or dates are set incorrectly
KB27130 - BlackBerry Enterprise Server agent crashes on removal of a user
KB27046 - BESD: server crashed while attempting to process PIM Sync for user.
KB26185 - High CPU usage is seen while doing OTAFM folder scanning of large mail files with large numbers of documents and folders.

Note: This update is available upon request.
Remarks: This is what we know as Qiuck Fixes!

Source: KB27360-Service Impacting issues after upgrading to BlackBerry Enterprise Server 5.0 SP3 for IBM Lotus Domino

07-02-2011, 05:51 AM	#1
noname BlackBerry Extraordinaire Join Date: Sep 2005 Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore. Model: Z10 OS: 10.0.0 PIN: NUKE(PAP) Carrier: Singtel Posts: 1,504	Knowledge Sharing - Service Impacting issues after upgrading to BES Domino 5.0 SP3 Please Login to Remove! Overview First, eliminate any issues that are caused by known IBM® Lotus® Domino® issues and BlackBerry® Enterprise Server issues. This is applicable if customers are running BlackBerry Enterprise Server 5.0 SP3. Make sure that IBM Lotus SPR# JPAI8E4NTW has been addressed by installing IBM Lotus Domino 8.5.2 Fix Pack 2 or higher on the Lotus Domino Mail Servers the BlackBerry Enterprise Server interacts with (KB27091). BlackBerry Critical Advisory available Remarks: So now we need to patch ALL Domino servers, not just the mail servers, including the BES server. An update is available which resolves the following issues: KB27021 - Blackberry Enterprise Server outage caused by Out Of Office Profile for a particular users mail file KB27246 - Blackberry Enterprise Server outage during the processing of tasks and or dates are set incorrectly KB27130 - BlackBerry Enterprise Server agent crashes on removal of a user KB27046 - BESD: server crashed while attempting to process PIM Sync for user. KB26185 - High CPU usage is seen while doing OTAFM folder scanning of large mail files with large numbers of documents and folders. Note: This update is available upon request. Remarks: This is what we know as Qiuck Fixes! Source: KB27360-Service Impacting issues after upgrading to BlackBerry Enterprise Server 5.0 SP3 for IBM Lotus Domino __________________ Native but 4th class citizen of a nation governed by idiots who import congestions & contention. Last edited by noname; 07-02-2011 at 05:57 AM..
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