[bugmenot2]

I bought my 8220 unlocked from an ebay retailer. The phone will connect to my wifi network no problem, but it will not make any calls using my wifi. Considering that this functionality is the primary reason I bought it, it's a bit frustrating.

After a week or so of going back and forth with Tmobile's tech support they finally came up with the answer that since my phone is not an official Tmobile branded phone (it's a Cincinnati Bell branded phone) the wifi calling will not work because of a hardware difference between Tmobile's 8220s and any other branded 8220.

To me this sounds like total BS since any site I visit for 8220 specs state that the phone is wifi calling enabled, not wifi calling enabled exclusive to Tmobile.

So my question to you is: Is Tmobile giving me the run around or is there something to their statement that my phone has a hardware difference and it won't work no matter how hard I try?