[jkoven]

I have similar problems with my 8530, the letter R has not worked for 2 weeks, and has only worked intermittently over the past 6 months. The letter E has only worked intermittently over the past 6 months. Sometimes the #3 does not work which makes it hard to make a phone call. The track ball only works on the home page. And oddly, about a month ago every time I tapped my phone it called the first person in my address book. It has not gotten wet. I was told by a Verizon rep that there were known problems with a few lots of this phone. Does anyone have any information on this?