BlackBerry Forums Support Community - View Single Post - Refuses to add another e-mail account on BIS

Charl@Kocks.co.za · 01-07-2011, 08:06 AM

BlackBerry Bold 9000 refuses to add a ninth e-mail account, stating that settings and/or password are incorrect. The additional settings do not help, referring to the Outlook POP settings on the PC doesn't help, and the server is the same as on 5 of my other e-mail accounts.
On the face of it, none of my inputs are incorrect and my ISP confirms this.

The BB is up-to-date with all software.

I am an experienced BB user and this has happened once before with another account. This time I'm determined to get it working.

Any thoughts?

Carrier is Vodafone/Vodacom. The service is BlackBerry BIS.

01-07-2011, 08:06 AM	#1
Charl@Kocks.co.za New Member Join Date: Jan 2011 Model: 9000 PIN: N/A Carrier: Vodafone Posts: 3	Refuses to add another e-mail account on BIS Please Login to Remove! BlackBerry Bold 9000 refuses to add a ninth e-mail account, stating that settings and/or password are incorrect. The additional settings do not help, referring to the Outlook POP settings on the PC doesn't help, and the server is the same as on 5 of my other e-mail accounts. On the face of it, none of my inputs are incorrect and my ISP confirms this. The BB is up-to-date with all software. I am an experienced BB user and this has happened once before with another account. This time I'm determined to get it working. Any thoughts? Carrier is Vodafone/Vodacom. The service is BlackBerry BIS.
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