BlackBerry Forums Support Community - View Single Post - Software update failed

aiharkness · 12-07-2010, 10:42 AM

I don't know about that combination of symptoms (battery error AND booting). But first thing, have you tried a hard reset? Did you also remove the micro SD card? If not, with the power on, remove the battery. Also remove the card. Wait a minute (at least 30 seconds) and then replace just the battery. If it boots, replace the card and see what happens.

Also, what about the battery? Did you charge it before you started using the device?
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12-07-2010, 10:42 AM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Software update failed - Not starting anymore I don't know about that combination of symptoms (battery error AND booting). But first thing, have you tried a hard reset? Did you also remove the micro SD card? If not, with the power on, remove the battery. Also remove the card. Wait a minute (at least 30 seconds) and then replace just the battery. If it boots, replace the card and see what happens. Also, what about the battery? Did you charge it before you started using the device? Posted via BlackBerryForums.com Mobile
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