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Old 08-14-2010, 10:43 PM   #1
00megatron00
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Join Date: Aug 2010
Model: 9000
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hello, i updated to desktop software 6.0 and now when i click on media, it says "you need to turn on mass storage mode from the connected Blackberry device to use this feature. This may require you to reconnect your device."

the problem is that mass storage is on, and it still says this.. the media card already has media in it from the previous software i had so its formatted right.. i turned my phone off, unplugged it from computer, took battery out, restarted my computer and it still says this when its connected.. Whats going on?

i turned mass storage on by going through options/memory and turned mass storage mode support on, and then i switched auto enable mass storagge mode when connected from prompt to yes..

Last edited by 00megatron00; 08-14-2010 at 10:44 PM..
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