[Medic48]

Originally Posted by Medic48

I will try that method and report... My control panel has a lot of blackberry device os to remove.

Thanks,
--Phil

Hello everyone,

I really need some help here.

I have deleted every other OS I had then installed this OS, I uninstalled my Desktop Manager and deleted the vendor.xml file and still it does not recognize the new OS.

UPDATE
I have also tried deleting the device.xml file to see if that had any issues and it still shows the same error message when I attempt to force load the Blackberry.alx

Please help,
--Phil