[mdaoudi]

hello
i have been experiencing this issue with my storm where the dial , end call, escape , menu keys are not responsive. it takes a few seconds and a few retries for them to start working.
very very annoying.

so yesterday went to verizon store to see if i get a new one. the vzw support guy said not need, i have this tool that blackberry gave us to tweak on the sensitivity of the sensors under the screen. is this accurate? because what he did ... did not help at all.

is the only fix to this issue to get a new one?
thanks