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Old 10-03-2009, 07:34 PM   #1
pendetim
New Member
 
Join Date: Oct 2009
Location: Andover, NJ
Model: 9630
PIN: N/A
Carrier: verizon
Posts: 9
Default BIS Email and Verizon Portal

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I have just purcahed a Verizon Tour, my first Blackberry. WOW! a nice piece of hardware and very well thought out. Talk about attention to details!

I am having one problem, however. When I got the phone I set up my vzw.blackberry.net email using the email setup wizard on the phone. I seconds I received my welcome email and I was off and running. I can send and receive e-mails using my 9630 with vzw.blackberry.net fine.

The problem is the when I went to https://bis.na.blackberry.com/html?brand=vzw and tried to log in it did not know me or my BB. Thinking I lost my password, I ask it to send it to my e-mail account. Nothing. I put in my PIN and ask it to be sent to that device and received a message that no device with that PIN is associated with a BIS email account.

HELP! How do I get the https://bis.na.blackberry.com/html?brand=vzw site to recognize me on the device that I have registered?

Tim
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