Wirelessly posted
Hmmm... That's a new one for me, and I'm an ATS agent for Sprint. You said that you haven't downloaded the desktop software and it's doing that? If you've resent the service books, and it's still doing it, try erasing the e-mail account from your BB, and setting it back up again. Sprint also tends to have issues with BB about every two weeks or so, so it may be that your area is experiencing what we label as "maintenance", which is just a way to state our engineers are still scratching their heads, trying to figure this one out. If deleting the mail and reapplying it doesn't work, you may want to install the desktop software, back up your phone (without the mail saved to the phone) and hard reset the phone, restore with the desktop software, and then try setting up the mail again. I swear it's like the Sprint phones (any kind) have an IQ about half of what their counterparts in any other carrier's arsenal. If you want more help with this, I'd be happy to help.
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