Quote:
Originally Posted by artie
I finished installing it on my Sprint 8130 at 5pm California time and it works great.
It backed everything up first and installed everything except my xxx8220;Address bookxxx8221; and xxx8221; Calendarxxx8221;, and xxx8220;Tasksxxx8221;. When I open the Desktop Manager with the device pluged in, I get a message xxx8220;Failed to conect to device. Please make sure that the device is properly connected and try againxxx8221;.
The Desktop Manager shows my xxx8220;pin numberxxx8221;, but when I open xxx8220;backupxxx8221; an ERROR: There was a communication error between the device and the Desktop Managerxxx8221;. (4.7)
Any help would be appreciated; I have about 300 contacts that need to be installed in the device.
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Try the usual trouble-shooting methods. Restart the PC, battery pull, remove and reinstall DM (you'll still keep your backups), try a different USB port, etc.; I'd start with reinstalling the Desktop Manager. Let us know if you get it working!