As an fyi, my 11-month-and-2-week-old Verizon 8830 headphone jack stopped working, and Verizon covered it under the 1 year warranty. It was a 5 minute call to their customer service number and painless. They shipped me a replacement 8830 overnight.
If you're still under the 1 year warranty period it's worth a shot to give them a call. Good luck.
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