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Forum: BES Admin Corner

02-08-2011, 09:46 AM

Replies: 7

Blackberry & lotus notes calendar Sync issues

Views: 9,217

Posted By mrchips

Re: Blackberry & lotus notes calendar Sync issues

Before wiping the device do a calendar reset, go to the calender, click on the Blackberry button and choose options from the menu, highlight desktop and key in rset, you will get a message about...

Forum: BES Admin Corner

02-08-2011, 09:36 AM

Replies: 3

Strange reconcile issue

Views: 1,464

Posted By mrchips

Re: Strange reconcile issue

Just to try an bump this up a bit. Still no resolution but it does appear like the device is no longer on the RIM network as Pin to Pin messages don't get through either, unless a reconile is...

Forum: BES Admin Corner

02-08-2011, 09:23 AM

Replies: 1

Email Contacts not getting updated

Views: 1,090

Posted By mrchips

Re: Email Contacts not getting updated

I have seen this a lot with our users. What we have found is for some reason wireless synchronisation is set to "Not Available" for contacts. This can be verified by going to the contacts on the BB...

Forum: BES Admin Corner

01-27-2011, 10:02 AM

Replies: 3

Strange reconcile issue

Views: 1,464

Posted By mrchips

Re: Strange reconcile issue

Thanks for the response.

The errors indicated in those articles are different to what I am seeing, and trying to apply some logic to it (yes that is dangerous), I would have thought that if it was...

Forum: BES Admin Corner

01-27-2011, 09:34 AM

Replies: 2

Sync my BB 8900 devices PAB to BES/Domino Notes?

Views: 2,846

Posted By mrchips

Re: Sync my BB 8900 devices PAB to BES/Domino Notes?

Not used Domino 6 as we went from Domino 5 to Domino 7, but have you looked at the iNotes mail template? In 7 this has a option off the actions menu to synchronise the PAB into the mailfile. You then...

Forum: BES Admin Corner

01-27-2011, 09:00 AM

Replies: 3

Strange reconcile issue

Views: 1,464

Posted By mrchips

Strange reconcile issue

Hi all,

Hopefully one of you kind folk maybe able to shed some light on a strange issue I am experiencing. If not then give me a starter for 10....

Anyway, our BB environment is BES 5.0.1 and...

Forum: General 8300 Series Discussion - Curve

10-09-2009, 11:22 AM

Replies: 0

Attachments embedded into attachments

Views: 674

Posted By mrchips

Attachments embedded into attachments

Hello all,

A quick question for you and I think I know what the answer is going to be but I'd thought ask anyway:smile:

Anyway we have a user who has recieved an attachment on their 8310. The...

Forum: General BlackBerry Discussion

07-23-2009, 01:46 AM

Replies: 4

Blackberry Calendar issue

Views: 945

Posted By mrchips

The reason the user switches of wireless calendar...

The reason the user switches of wireless calendar sync is its the only way to get back then entries that have disappeared. As soon as wireless is back on the calendar reconciles and the missing...

Forum: General BlackBerry Discussion

07-22-2009, 04:24 AM

Replies: 4

Blackberry Calendar issue

Views: 945

Posted By mrchips

Blackberry Calendar issue

Hi all,

A couple of our users are experiencing problems with the calendars on their Blackberries.

Both have delegated access to their Lotus Notes calendars but have different handhelds.

The...

Forum: BES Admin Corner

10-30-2008, 04:57 AM

Replies: 0

Message queue: total pending packets

Views: 2,720

Posted By mrchips

Message queue: total pending packets

Morning all,

I wonder if any of you have seen the Message queue: total pending packets line in your Domino logs. If so do you no that the value in the brackets means? For example:

Message...

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