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Search took 0.04 seconds. Search: Posts Made By: saxophone
Forum: General BlackBerry Discussion 07-01-2013, 03:28 PM
Replies: 1
Views: 2,857
Posted By saxophone
calendar sync not working outlook 2011 mac

I have a macbook pro and have installed outlook 2011
I have also installed BB desktop software v 2.4.0 build 17
I do not use enterprise or a server - the computer is standalone
I have no calendars...
Forum: General BlackBerry Discussion 04-25-2013, 09:43 AM
Replies: 3
Views: 2,145
Posted By saxophone
Capitalise first work of sentences

Please can someone advise how to set my BB9780 to automatically capitalise the first word of sentences when i compose emails.
Thank you
Forum: General BlackBerry Discussion 12-19-2012, 07:07 AM
Replies: 3
Views: 1,999
Posted By saxophone
no sound

All of a sudden i cannot hear anything on my phone both for incoming and outgoing calls.
The volume is set high so this should not be the cause.
Please can someone help with ideas of how to fix...
Forum: General BlackBerry Discussion 12-18-2012, 09:04 AM
Replies: 3
Views: 2,773
Posted By saxophone
Re: BBM V7 certificate

I have tried to accept the certificate and the message keeps on coming back
Is there anything else i can try?
Forum: General BlackBerry Discussion 12-17-2012, 03:35 PM
Replies: 3
Views: 2,773
Posted By saxophone
BBM V7 certificate

I have just downloaded Blackberry Messenger V7 and i keep getting a message that says
You are attempting to open a secure connection, but the server's certificate is not trusted
Then there are...
Forum: General BlackBerry Discussion 12-17-2012, 07:16 AM
Replies: 6
Views: 2,299
Posted By saxophone
Re: appworld icon gone

Managed to find a fix on this page
KB29422-BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65...
Forum: General BlackBerry Discussion 12-14-2012, 03:04 PM
Replies: 6
Views: 2,299
Posted By saxophone
Re: appworld icon gone

Your link is invalid!
please could you offer a substantial workable solution.

Thank you
Forum: General BlackBerry Discussion 12-14-2012, 11:12 AM
Replies: 6
Views: 2,299
Posted By saxophone
appworld icon gone

I upgraded to the latest version of appworld and now my icon is gone
I restarted the phone by removing the battery
I have searched the forums and cant find the answer i need
i have looked at...
Forum: General BlackBerry Discussion 10-26-2012, 10:15 AM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

I finally solved the problem.
The SIM card was not seated properly - i took it out and reinserted it and the protect started to work again
Whew!
Forum: General BlackBerry Discussion 10-13-2012, 11:48 PM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

Thanks for this
I have tried this (Cause 2) and I have registered the device and received confirmation.
However the problem remains.
My service provider confirms that my plan includes the...
Forum: General BlackBerry Discussion 10-13-2012, 12:15 PM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

I still have software v6
I have sent the service books again
i have tired the battery pull
i have deleted and reinstalled protect
i have registered the phone again on the routing hosts
my...
Forum: General BlackBerry Discussion 10-13-2012, 12:35 AM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

I am in South Africa
Forum: General BlackBerry Discussion 10-12-2012, 08:33 AM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

I have a blackberry BIS plan with the service provider
Forum: General BlackBerry Discussion 10-11-2012, 02:15 PM
Replies: 20
Views: 10,393
Posted By saxophone
Re: blackberry protect no longer working

yes i have a data plan
Forum: General BlackBerry Discussion 10-11-2012, 01:50 PM
Replies: 20
Views: 10,393
Posted By saxophone
blackberry protect no longer working

all of a sudden my blackberry protect does not work BB9780
The message on my phone is "your wireless service plan does not include Blackberry Protect"
I have checked with my service provider and...
Forum: General BlackBerry Discussion 06-19-2012, 06:50 AM
Replies: 4
Views: 2,681
Posted By saxophone
Re: sms messages deleting themselves

Thanks for the suggestion but there is plenty available memory on the phone and on the storage card
So there has to be some other issue
Forum: General BlackBerry Discussion 06-19-2012, 06:49 AM
Replies: 1
Views: 1,263
Posted By saxophone
emails not receiving on phone and computer

I have a BB9780 and and see that I get emails on my phone but these do do not always dowload onto my windows 7 computer running outlook.
The email message should reflect on both my phone and...
Forum: General BlackBerry Discussion 06-18-2012, 06:02 AM
Replies: 4
Views: 2,681
Posted By saxophone
sms messages deleting themselves

I have a BB Bold 9780 and some of the sms messages I receive seem to be automatically deleted
Is there a reason for this and how can it be stopped
Thank you
Forum: General BlackBerry Discussion 03-03-2012, 08:09 AM
Replies: 6
Views: 4,156
Posted By saxophone
Viber

Does anyone know when viber will be released for blackberry?
Forum: General BlackBerry Discussion 02-06-2012, 04:26 PM
Replies: 13
Views: 2,932
Posted By saxophone
Re: Blackberry Curve Batter Life

I have just returned 2 Curves to the store as the battery life was pathetic!

They agreed to cancel both contracts!
Forum: General BlackBerry Discussion 01-26-2012, 01:54 AM
Replies: 6
Views: 4,594
Posted By saxophone
Re: curve 9360 battery life

Thanks for your responses.
1. We are doing nothing different with the phone than we were doing before
The battery now doesnt last even 1 day whereas before it could last 1.5 days

2. I have not...
Forum: General BlackBerry Discussion 01-25-2012, 11:05 AM
Replies: 6
Views: 4,594
Posted By saxophone
curve 9360 battery life

I have just got a new Curve 9360 and the battery life is very poor _ half the life of my old curve 9300
Is there a reason for this?
Forum: General BlackBerry Discussion 11-22-2011, 07:39 AM
Replies: 3
Views: 3,332
Posted By saxophone
Re: media card not recognised / installed

i have not formatted the cards as they work perfectly when i load them in my computer

So the cards are not the problem - it seems to be the card reader in the phone
Forum: General BlackBerry Discussion 11-22-2011, 01:39 AM
Replies: 3
Views: 3,332
Posted By saxophone
media card not recognised / installed

BB9780 tells me the media card is not presently installed in the device

The media card has been installed since day 1 and I have tried a few other micro SD cards but the phone wont recognise any...
Forum: General BlackBerry Discussion 11-21-2011, 08:35 AM
Replies: 2
Views: 2,471
Posted By saxophone
BB9780 not connecting to pc

when I connect my BB9780 to my PC the PC used t recognise the phone as a device and I could copy pictures etc across.
Now it just goes into sleep mode and does not as if I want to use USB...
Forum: General BlackBerry Discussion 08-29-2011, 07:56 AM
Replies: 1
Views: 2,975
Posted By saxophone
Text messages unreadable by others

When I send text messages to people some of them say they cannot read the message and get one of 2 notes on the phones.
The recipients phone either says "null" or Unsupported message format.

If I...
Forum: General BlackBerry Discussion 06-14-2011, 11:12 AM
Replies: 12
Views: 6,925
Posted By saxophone
Re: blackberry protect backup failed

Thanks for all your help
Ill try that and see what happens

Cheers
Forum: General BlackBerry Discussion 06-14-2011, 08:55 AM
Replies: 12
Views: 6,925
Posted By saxophone
Re: blackberry protect backup failed

Thanks Guys
But I am getting nowhere with this
I have tried your suggestions and they just dont work.
The first time I loaded Blackberry Protect the backup worked fine.
Since then it tries and...
Forum: General BlackBerry Discussion 06-13-2011, 03:07 PM
Replies: 12
Views: 6,925
Posted By saxophone
Re: blackberry protect backup failed

Thanks Again
The GPS was working so that is not the problem.
I did uninstall and reinstall but did not do a hard reset in beteween.
Will try that and see.
Forum: General BlackBerry Discussion 06-13-2011, 12:28 PM
Replies: 12
Views: 6,925
Posted By saxophone
Re: blackberry protect backup failed

Thanks
I have tried a hard reset but that does not work.
I have also realised that the gps locator is not functioning on the phone and maybe this has something to do with the problem.
Forum: General BlackBerry Discussion 06-13-2011, 12:03 PM
Replies: 12
Views: 6,925
Posted By saxophone
blackberry protect backup failed

I am using Blackberry Protect on my 9780.
When i try do a backup i get the following message and the backup fails

Backup failed:
NullPointerException:
java.lang.NullPointer
Exception

Can...
Forum: General BlackBerry Discussion 06-10-2011, 07:52 AM
Replies: 1
Views: 2,159
Posted By saxophone
Sim Card rejection

I keep getting a message on my BB8780 saying sim card rejected.
Please advise if there is an easy fix for this or if i need to send the phone in for repairs.
The phone is only 2 weeks old
Forum: General BlackBerry Discussion 06-10-2011, 07:51 AM
Replies: 1
Views: 1,424
Posted By saxophone
application update notifications

I keep hetting application update notofications and the little icon (circle with an arrow in it).
If i no longer want these automatic update notifications how can i switch these off.
I would prefer...
Forum: General BlackBerry Discussion 06-07-2011, 01:04 AM
Replies: 3
Views: 1,587
Posted By saxophone
Re: looking up contacts

What i am really looking for though is that if i tyoe the first letter of a name then the contacts starting with that letter should show up first
(and not other contacts that contain that letter...
Forum: General BlackBerry Discussion 06-06-2011, 01:11 PM
Replies: 3
Views: 1,587
Posted By saxophone
looking up contacts

I have just got a new 9780 with OS6
When i try look up a contact in my contacts section, i typpe in the first letter of the contacts name and get all other sorts of contacts containing that letter....
Forum: General 9100 Series Discussion - Pearl2 06-06-2011, 01:06 PM
Replies: 9
Views: 11,598
Posted By saxophone
Re: Sorting contacts

some people put smileys or some other thing in front of their name
This messes up the sort order
Go into the individual contact and highlight the profile at the top of the screen, this will then...
Forum: General BlackBerry Discussion 03-15-2011, 01:40 PM
Replies: 1
Views: 3,526
Posted By saxophone
How do i delete a calendar

I was invited to join a BBM group and doing so this created a new calendar on my BB8900
Now all new appointments I make go into that calendar and not the one i want them to go into.
I have deleted...
Forum: General 8900 Series Discussion - Javelin 10-24-2010, 12:44 AM
Replies: 6
Views: 4,011
Posted By saxophone
Thanks this worked fine I was just looking at...

Thanks this worked fine
I was just looking at the wrong options screen! There are so many you just cant remember which one to go to
Forum: General 8900 Series Discussion - Javelin 10-23-2010, 08:32 AM
Replies: 6
Views: 4,011
Posted By saxophone
SMS sends when enter key is pressed

I have just updated the software on my BB8900 to V5.0.0.822
Since this when i type an sms it sends when i press the enter key instead of going onto the next line.
In my BBM setup options i have...
Forum: General BlackBerry Discussion 09-01-2010, 08:03 AM
Replies: 0
Views: 975
Posted By saxophone
Calendar synchronisation failure

I have a BB8900 and use windows 7 and outlook
Every time I try synchronised my calendar I get an error and it says the sytem has stopped working.
I have no idea what causes this
Sometimes if I...
Forum: General BlackBerry Discussion 08-07-2010, 10:52 AM
Replies: 4
Views: 1,848
Posted By saxophone
thanks I actually just restored a backup and...

thanks
I actually just restored a backup and the entry was gone
Forum: General BlackBerry Discussion 08-07-2010, 08:54 AM
Replies: 4
Views: 1,848
Posted By saxophone
Thanks but a hard restart did not work Even if...

Thanks but a hard restart did not work
Even if i try edit the contact the changes are not accepted and the message that flashes on the screen says
"conact updated externally - changes will be lost...
Forum: General BlackBerry Discussion 08-07-2010, 03:35 AM
Replies: 4
Views: 1,848
Posted By saxophone
Synchronisation of contacts

I am trying to synchronise my contacts between Outlook and my BB8900
The last thing i did was receive a new contact from a BBM message and I selected the option to add the contact to my Blackberry...
Forum: General BlackBerry Discussion 06-21-2010, 03:29 PM
Replies: 1
Views: 845
Posted By saxophone
Switching off by itself

My BB 8900 sometims just goes black and switches off by itself and other times the hour clock starts running as if rebooting
Please can someone tell me what the problem can be
Battery pulls have...
Forum: General BlackBerry Discussion 06-05-2010, 12:55 PM
Replies: 1
Views: 1,090
Posted By saxophone
Overseas Travel

I am going to travel overseas and want to set up my pone so that all calls get a standard message to say I am away and that the caller can sms me.
What i want to know is how to set this p on the...
Forum: General 8900 Series Discussion - Javelin 06-05-2010, 12:52 PM
Replies: 3
Views: 1,176
Posted By saxophone
Slow Internet searches

I have a BB8900 and it ises EDGE to search on the net.
This is so slow and so frustrating sometimes.
Is there any way to search quicker
I dont have 3G as this phone does not support it
Forum: General BlackBerry Discussion 05-22-2010, 01:29 AM
Replies: 8
Views: 2,712
Posted By saxophone
So I soled the problem as follows I had...

So I soled the problem as follows
I had recently added 3 appointments in my calendar through meeting requests
2 were accepted via Outlook and one via my BB - none had yet been syncronised
I...
Forum: General BlackBerry Discussion 05-20-2010, 10:15 AM
Replies: 8
Views: 2,712
Posted By saxophone
I am using the direct connection to the pc I...

I am using the direct connection to the pc
I have already tried done a battery pull - no luck
I have 4 USB ports and have done a sync many times - suddenly not working now?
I am using Windows 7 ...
Forum: General BlackBerry Discussion 05-20-2010, 08:21 AM
Replies: 8
Views: 2,712
Posted By saxophone
synchronisation error

I have tried to synchronise m BB but get an error telling me the Blackberry Desktop Software has stopped running.
I have enclosed a screen shot of the error.
I currently have v4.7.0.25 loaded on my...
Forum: General BlackBerry Discussion 05-13-2010, 11:50 AM
Replies: 3
Views: 1,114
Posted By saxophone
Thanks Guys

Thanks Guys
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