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Search took 0.02 seconds. Search: Posts Made By: kpoland
Forum: Beta You Than Me 11-16-2009, 10:00 AM
Replies: 6
Views: 12,508
Posted By kpoland
You can do an update without an active...

You can do an update without an active subscription by doing a "stealth" OS reload.

Delete the Vendor.xml file located at c:\program files\common files\research in motion\apploader

Run...
Forum: General 9500 Series Discussion - Storm 10-27-2009, 10:09 AM
Replies: 143
Views: 65,402
Posted By kpoland
I'm getting an error because I'm trying to...

I'm getting an error because I'm trying to upgrade a spare BB. "Only active BlackBerry service subscribers are entitled to install this BlackBerry Device Software upgrade."

This device is SPARE....
Forum: General 9600 Series Discussion - Tour 09-29-2009, 08:42 AM
Replies: 94
Views: 16,768
Posted By kpoland
Dead link for me too. And I can't find that...

Dead link for me too. And I can't find that Sprint package.

Can anyone who has already downloaded it share it? If you still have the install somewhere?
Forum: BES Admin Corner 06-18-2009, 10:40 AM
Replies: 23
Views: 11,928
Posted By kpoland
When you launch that profile, can you see the...

When you launch that profile, can you see the GAL? Also, can you start all the services manually?
Forum: BES Admin Corner 06-18-2009, 10:30 AM
Replies: 3
Views: 755
Posted By kpoland
I don't, Lee. What are you trying to do, though?...

I don't, Lee. What are you trying to do, though? I'm sure most of us could help you through whatever it is you're doing.
Forum: BES Admin Corner 06-18-2009, 10:22 AM
Replies: 3
Views: 944
Posted By kpoland
Are Return Receipts Still Automatically Sent?

As of BES 5.0, have there been any changes to how return receipts work?

As it stands in 4.1.x, if a user requests a read receipt, and you open the email from your BB, you cannot choose to not...
Forum: BES Admin Corner 03-11-2009, 11:16 AM
Replies: 8
Views: 4,682
Posted By kpoland
The first time I tried to set this up, my problem...

The first time I tried to set this up, my problem was I couldn't get the loader /index to work. Because the subdirectory I created to host the packages was called "application" ... not "applications"...
Forum: BES Admin Corner 03-11-2009, 11:10 AM
Replies: 7
Views: 2,485
Posted By kpoland
From the other DST thread: This was...

From the other DST thread:



This was the issue. Or rather, this MUST be the issue. I haven't done the patch yet because they don't let me reboot during the day. But after a call in to RIM, they...
Forum: BES Admin Corner 03-11-2009, 10:58 AM
Replies: 8
Views: 4,682
Posted By kpoland
Quick question: When you did the loader...

Quick question:

When you did the loader /index, it DID add those 2 package files to the directory, right?
And when you created the software config, the application showed up properly? You set it...
Forum: BES Admin Corner 03-10-2009, 04:32 PM
Replies: 7
Views: 3,103
Posted By kpoland
*nod* Agree with CO_BBTechie. Our company does...

*nod* Agree with CO_BBTechie. Our company does not allow this sort of thing without written approval from prior company. After all, THEY own that email, not the employee.

You should probably not...
Forum: BES Admin Corner 03-10-2009, 03:25 PM
Replies: 7
Views: 2,485
Posted By kpoland
Mmmm. I suspected it was device related, but...

Mmmm. I suspected it was device related, but didn't think the OS version had anything to do with it. It's worth a shot!! Thanks knotty.

On this list, it shows his OS is supported...
...
Forum: BES Admin Corner 03-10-2009, 02:52 PM
Replies: 7
Views: 2,485
Posted By kpoland
Thanks knotty! I should have probably given more...

Thanks knotty! I should have probably given more info.

I figured out the issue for 2 users (both 8830's). That BES was (supposed to be) a test box, so the CDO.DLL was old. Good good, just didn't...
Forum: BES Admin Corner 03-10-2009, 02:00 PM
Replies: 7
Views: 2,485
Posted By kpoland
DST Problem - appts created on BB are 1 hr ahead in Outlook.

Mentioned this in another thread, but didn't want to highjack... So creating a new one:

I'm having an issue with 4 users:

Two 8830, 4.2.2.176 - BES1
7250, 4.1.0.268 - BES2
8700, 4.1.0.377 -...
Forum: BES Admin Corner 03-10-2009, 01:26 PM
Replies: 7
Views: 1,326
Posted By kpoland
Or do you need the URL to show up as an icon on...

Or do you need the URL to show up as an icon on the BB's?
Forum: BES Admin Corner 03-10-2009, 01:26 PM
Replies: 7
Views: 1,326
Posted By kpoland
You could select all the users in a group, and...

You could select all the users in a group, and click "Send Message"

Would that work?
Forum: BES Admin Corner 03-10-2009, 01:18 PM
Replies: 21
Views: 2,447
Posted By kpoland
You can literally copy the cdo.dll file from...

You can literally copy the cdo.dll file from exchange to the BES.

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02937)
Forum: BES Admin Corner 03-10-2009, 12:39 PM
Replies: 21
Views: 2,447
Posted By kpoland
I'm having an issue with 4 users: Two 8830,...

I'm having an issue with 4 users:

Two 8830, 4.2.2.176 - BES1
7250, 4.1.0.268 - BES2
8700, 4.1.0.377 - BES2

I've triple checked this, all 4 users have the 2.5 version of the time zone patcher...
Forum: BES Admin Corner 03-10-2009, 10:07 AM
Replies: 7
Views: 3,017
Posted By kpoland
It doesn't hang Exchange. If you move stores, you...

It doesn't hang Exchange. If you move stores, you need to restart the BES services. If you move servers, you shouldn't have to restart. They say it'll automatically detect server moves - not store...
Forum: BES Admin Corner 03-09-2009, 09:10 AM
Replies: 20
Views: 1,851
Posted By kpoland
Yeah, I suspected as much. But I don't know a...

Yeah, I suspected as much. But I don't know a thing about MSDE, and the SQL guy wouldn't touch it unless it was on a SQL box.

Long, long ago I used to do manual MSDE backups.
Forum: BES Admin Corner 03-09-2009, 09:03 AM
Replies: 3
Views: 679
Posted By kpoland
It's gotta be a rule.

It's gotta be a rule.
Forum: BES Admin Corner 03-09-2009, 09:01 AM
Replies: 20
Views: 1,851
Posted By kpoland
Twice a day - it's on a SQL server, so the...

Twice a day - it's on a SQL server, so the backups are scheduled!!! Hooray!!
Forum: BES Admin Corner 03-05-2009, 10:48 AM
Replies: 2
Views: 1,603
Posted By kpoland
What versions of handheld (and OS) have you...

What versions of handheld (and OS) have you tested this with?
Forum: BES Admin Corner 03-05-2009, 10:47 AM
Replies: 2
Views: 1,294
Posted By kpoland
Update --- KB14879 Looks like this is...

Update ---

KB14879

Looks like this is a known issue... Workaround is to create a software config for the app and explicitly set it to Allow within the policy.

Anyone have .cod and .alx...
Forum: BES Admin Corner 03-05-2009, 09:16 AM
Replies: 3
Views: 1,494
Posted By kpoland
*nod* Yes, there is that "Applied Successfully"...

*nod* Yes, there is that "Applied Successfully" indicator.
Forum: BES Admin Corner 03-04-2009, 03:25 PM
Replies: 8
Views: 1,843
Posted By kpoland
*nod* Agree with Jeffro01.

*nod* Agree with Jeffro01.
Forum: BES Admin Corner 03-04-2009, 03:18 PM
Replies: 6
Views: 1,448
Posted By kpoland
That should be right. You need SP7 before you do...

That should be right. You need SP7 before you do the MR install.

Back up the database, as always, and the reg keys, etc...

Good luck :)
Forum: BES Admin Corner 03-04-2009, 01:48 PM
Replies: 3
Views: 1,494
Posted By kpoland
That's it! If it shows No Pin, it got to the...

That's it! If it shows No Pin, it got to the device, and wiped it.

Beyond that, I don't know of a way to verify...
Forum: BES Admin Corner 03-04-2009, 11:05 AM
Replies: 2
Views: 1,294
Posted By kpoland
Permission issue - "Allow" option unavailable

Good morning!

I'm trying to set up Vlingo on my Curve, but I am unable to change the application permissions for Phone, Carrier Internet & Company Network to Allow - only Prompt and Deny.

I've...
Forum: BES Admin Corner 03-04-2009, 11:01 AM
Replies: 4
Views: 1,318
Posted By kpoland
*nod* I'd be interested, depending on the...

*nod* I'd be interested, depending on the situation. I can send you my resume.
Forum: BES Admin Corner 03-04-2009, 10:59 AM
Replies: 4
Views: 1,074
Posted By kpoland
I typically do more troubleshooting for a number...

I typically do more troubleshooting for a number of reasons.

1. If a problem is the data service, provisioning problem, etc, you're just going to create more work for yourself if you just wipe,...
Forum: BES Admin Corner 03-03-2009, 11:59 AM
Replies: 2
Views: 1,177
Posted By kpoland
It should sync both ways. That is, she may end up...

It should sync both ways. That is, she may end up with 'duplicate' looking contacts - but it will only duplicate if the First name & Last name fields are identical, and the Company field is different...
Forum: BES Admin Corner 03-03-2009, 11:50 AM
Replies: 24
Views: 3,532
Posted By kpoland
Perfect. Thank you stu!

Perfect. Thank you stu!
Forum: BES Admin Corner 03-03-2009, 11:36 AM
Replies: 24
Views: 3,532
Posted By kpoland
OK. So will disabling "User Initiated...

OK. So will disabling "User Initiated Synchronization" will take care of this?

Will it effect anything else?
Forum: BES Admin Corner 02-26-2009, 03:36 PM
Replies: 24
Views: 3,532
Posted By kpoland
*nod* I know Exchange a fair bit more than I used...

*nod* I know Exchange a fair bit more than I used to. Client side, anyway. Still, we have an Exchange Admin, so there's little opportunity for me to get my hands dirty with that.

But yeah, BES got...
Forum: BES Admin Corner 02-26-2009, 02:11 PM
Replies: 9
Views: 1,227
Posted By kpoland
It takes "sent" items from Exchange, and puts...

It takes "sent" items from Exchange, and puts them into the "inbox" on the handset.

Do you mean, it changes the "sent" items (which should come across with a check mark next to them) to actual...
Forum: BES Admin Corner 02-26-2009, 02:07 PM
Replies: 24
Views: 3,532
Posted By kpoland
You guys are way over my head with this. I'm just...

You guys are way over my head with this. I'm just a BES admin. Don't know much about Exchange (any more than I need to for BES purposes), or AD or anything like that.

That said, your answers are...
Forum: BES Admin Corner 02-26-2009, 12:45 PM
Replies: 24
Views: 3,532
Posted By kpoland
Thank you stu! That's very helpful. Yes, I...

Thank you stu! That's very helpful. Yes, I believe these users are using ActiveSync - not OMA!

Does EAS get disabled globally, or can it be disabled by the user?
Forum: BES Admin Corner 02-26-2009, 12:12 PM
Replies: 6
Views: 3,304
Posted By kpoland
The other thing that causes this is you need to...

The other thing that causes this is you need to allow inheritable permissions for the user. That's what I always need to fix - for some reason when any rights are changed on a mailbox, that...
Forum: BES Admin Corner 02-26-2009, 12:10 PM
Replies: 24
Views: 3,532
Posted By kpoland
Thank you knotty. I'm specifically concerned with...

Thank you knotty. I'm specifically concerned with iPhones right now, as they're so pop.
Forum: BES Admin Corner 02-26-2009, 11:56 AM
Replies: 24
Views: 3,532
Posted By kpoland
We already use OWA and have many users who rely...

We already use OWA and have many users who rely on it.

Is there a way to keep OWA while blocking ActiveSync / iPhones?
Forum: BES Admin Corner 02-26-2009, 11:26 AM
Replies: 24
Views: 3,532
Posted By kpoland
Yes on both. OMA/ActiveSync uses the same cert...

Yes on both. OMA/ActiveSync uses the same cert as OWA by default.

Is that bad? (I'm not an exchange guy - I don't know what this means - this reply was from our Exchange admin)
Forum: BES Admin Corner 02-26-2009, 10:41 AM
Replies: 4
Views: 891
Posted By kpoland
Yup. That's a corrupt Messages database, happens...

Yup. That's a corrupt Messages database, happens here and there. jsconyers' advice will fix it.
Forum: BES Admin Corner 02-26-2009, 10:37 AM
Replies: 37
Views: 4,005
Posted By kpoland
Why do you need USB support? I've never heard of...

Why do you need USB support? I've never heard of Remote Manager.
Forum: BES Admin Corner 02-26-2009, 10:18 AM
Replies: 24
Views: 3,532
Posted By kpoland
iPhone requests... And more...

Hi guys. While I realize this is the BlackBerryforums, I figured some of you BES admins must be running into the same thing I am: users are setting up their iPhones to connect to Exchange, and...
Forum: BES Admin Corner 09-26-2007, 10:15 AM
Replies: 17
Views: 8,323
Posted By kpoland
Increase the maximum number of BlackBerry...

Increase the maximum number of BlackBerry Messaging Agents registry entry

To change the maximum number of BlackBerry Messaging Agents, complete the following steps:

Warning: The following...
Forum: BES Admin Corner 03-06-2007, 11:07 AM
Replies: 7
Views: 1,409
Posted By kpoland
Out of sheer frustration, I relogged onto the BES...

Out of sheer frustration, I relogged onto the BES servers and reregistered the cdo.dll this morning. And everything seems to work now!!

I can't possibly explain why it didn't work last night, so I...
Forum: BES Admin Corner 03-06-2007, 10:22 AM
Replies: 3
Views: 1,168
Posted By kpoland
Yup. When we converted to Exchange 2003, I needed...

Yup. When we converted to Exchange 2003, I needed to upgrade about 400 devices from 3.x to 4.0.2. That was a blast!
Forum: BES Admin Corner 03-06-2007, 10:08 AM
Replies: 3
Views: 1,168
Posted By kpoland
Nope. You need to push the Handheld update to...

Nope. You need to push the Handheld update to thier PC as some type of distribution. Then you can have a policy that requires them to upgrade when they plug in the devices. But you can't OTA it.
Forum: BES Admin Corner 03-06-2007, 10:05 AM
Replies: 7
Views: 1,409
Posted By kpoland
The one that is displaying the entry EARLY is...

The one that is displaying the entry EARLY is probably not patched. I can't think of anything else.

But my PC is Vista, which doesn't need or have a patch. And I'm still showing dates 1 hr late. ...
Forum: BES Admin Corner 03-05-2007, 07:37 PM
Replies: 3
Views: 2,862
Posted By kpoland
Jon Next time this happens: Test PIN to...

Jon

Next time this happens:

Test PIN to PIN messaging. If that doesn't work, you can't activate the device. Reboot, retest. Call the carrier if you have to.

If PIN messaging works, open the...
Showing results 1 to 50 of 142
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