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Forum: GPS & Mapping 01-29-2010, 01:32 PM
Replies: 3
Views: 4,054
Posted By Ugg
You can stop Google Maps deleting it by going...

You can stop Google Maps deleting it by going into application permissions for Google Maps and setting "Application Management" to "Deny".

(sorry if I'm stating the bleeding obvious here, but just...
Forum: BES Admin Corner 01-15-2010, 05:31 AM
Replies: 4
Views: 2,960
Posted By Ugg
If it helps, the relevant bit of the 4.1...

If it helps, the relevant bit of the 4.1 documentation is page 24 of the admin guide (Microsoft Exchange 4.1.6 version). It sounds like your BES is either deliberately configured to not allow access...
Forum: General 8300 Series Discussion - Curve 12-01-2008, 03:18 PM
Replies: 8
Views: 1,419
Posted By Ugg
It would help if you could post details of the OS...

It would help if you could post details of the OS versions of each Blackberry, which carrier each of you is on, and which PC OS you're using.

I set my 8310 up recently following the instructions...
Forum: BES Admin Corner 06-17-2008, 05:39 AM
Replies: 4
Views: 1,014
Posted By Ugg
Recently (I think that it might have been at...

Recently (I think that it might have been at 4.1.4 or a service pack of it?) it seems that RIM changed the way that email prepopulation works - prepopulated emails come down AFTER the handheld has...
Forum: BES Admin Corner 06-17-2008, 05:35 AM
Replies: 7
Views: 7,398
Posted By Ugg
The version numbers that you're seeing on an...

The version numbers that you're seeing on an Exchange 2000 BES match what I saw the last time I did a BES / Exchange 2000 upgrade. I think that it's a foible of the updates available from Microsoft...
Forum: BES Admin Corner 05-12-2008, 06:26 PM
Replies: 3
Views: 942
Posted By Ugg
If I remember correctly, the "disallow 3rd party...

If I remember correctly, the "disallow 3rd party mail services" option blocks mail FROM a BIS account, but doesn't block the receipt of messages TO a BIS account that someone has set up previously on...
Forum: BES Admin Corner 05-12-2008, 06:19 PM
Replies: 1
Views: 1,034
Posted By Ugg
The installer will look after it...

The installer will look after it...
Forum: BES Admin Corner 04-30-2008, 08:45 PM
Replies: 3
Views: 1,380
Posted By Ugg
What application is it you're pushing - something...

What application is it you're pushing - something that you've written yourself, or something from a third party? If the latter, it may be worth mentioning the application, as someone may have...
Forum: BES Admin Corner 04-30-2008, 08:40 PM
Replies: 7
Views: 3,392
Posted By Ugg
"nbes.exe" is the BES task that runs under Domino...

"nbes.exe" is the BES task that runs under Domino - if that crashes and burns the BES won't be able to talk to Domino any more.

A few thoughts - does the Domino log have any information about why...
Forum: BES Admin Corner 04-30-2008, 08:32 PM
Replies: 3
Views: 2,376
Posted By Ugg
Not sure about on the BES; isn't it something...

Not sure about on the BES; isn't it something that you'd have a chat with your carrier about to get a roaming limit set on the SIM?

The latest policy reference guide has a couple of references to...
Forum: BES Admin Corner 04-30-2008, 08:25 PM
Replies: 4
Views: 1,073
Posted By Ugg
Presumably from the Groupwise client the system...

Presumably from the Groupwise client the system address book looks nicely populated with all the right entries?

Are we talking one postoffice here or several?

Is trying API rather than SOAP...
Forum: BES Admin Corner 04-30-2008, 08:14 PM
Replies: 2
Views: 3,423
Posted By Ugg
Odd. I think that there was a bit of a "time...

Odd. I think that there was a bit of a "time zone" issue associated with the writing of information to log files on the "original" release of 4.1.5, which was corrected. Just checking, but what...
Forum: BES Admin Corner 04-26-2008, 08:49 PM
Replies: 4
Views: 1,073
Posted By Ugg
I can't claim to have much experience of...

I can't claim to have much experience of installing BES on Groupwise - whenever I approach a Groupwise install it's usually warily and carrying a big stick...

However, if it had been Groupwise 6.5...
Forum: BES Admin Corner 04-08-2008, 07:50 PM
Replies: 4
Views: 987
Posted By Ugg
I'm guessing that you've been asked to install a...

I'm guessing that you've been asked to install a Domino BES and don't have much experience of Notes / Domino...

Probably the easiest way to get some familiarity with Notes and Domino concepts is...
Forum: BES Admin Corner 04-08-2008, 07:38 PM
Replies: 4
Views: 2,270
Posted By Ugg
One way is to add that column to the BES manager...

One way is to add that column to the BES manager list by right-clicking a column and then sorting by it.



In 4.1.4, right-click a user with that software config and select "assign software...
Forum: BES Admin Corner 04-08-2008, 07:20 PM
Replies: 6
Views: 4,011
Posted By Ugg
I've seen "Transaction Id already queued" appear...

I've seen "Transaction Id already queued" appear when application sending gets "confused".

In the past I've used the SQL in this link to fix it:
BlackBerry Search Results...
Forum: BES Admin Corner 04-02-2008, 07:14 PM
Replies: 10
Views: 4,761
Posted By Ugg
Just a thought - does your...

Just a thought - does your windows\system32\drivers\etc\services file contain a line like:

pptp 1723/tcp #Point-to-point tunnelling protocol

I'd have expected that if it did the BES shouldn't...
Forum: BES Admin Corner 04-02-2008, 07:04 PM
Replies: 2
Views: 3,018
Posted By Ugg
Is this just one user (i.e. others are syncing...

Is this just one user (i.e. others are syncing tasks OK) or all users?

One place to look is in today's MAGT logfile on the BES below the BES "logs" directory. Are there any errors listed in there...
Forum: BES Admin Corner 03-28-2008, 07:05 AM
Replies: 4
Views: 2,163
Posted By Ugg
Just wondering, is it a reproducable problem with...

Just wondering, is it a reproducable problem with any .xlsx format spreadsheet (including those that are created from scratch in 2007, and not converted to any other format)?

We've noticed a...
Forum: BES Admin Corner 02-27-2008, 03:19 PM
Replies: 2
Views: 4,122
Posted By Ugg
In most cases I'd expect that "Explicitly provide...

In most cases I'd expect that "Explicitly provide SMTP server name and port" is the way to go - in some cases I'd expect an MX record for the domain to be an external address that might not be...
Forum: BES Admin Corner 02-25-2008, 08:41 PM
Replies: 6
Views: 2,147
Posted By Ugg
I've no idea about this bit: But I'm...

I've no idea about this bit:


But I'm guessing that this:


is that it's already tried to push once already and has failed, or been somehow changed before the actual push could take place. A...
Forum: BES Admin Corner 02-25-2008, 08:30 PM
Replies: 5
Views: 4,246
Posted By Ugg
If it can browse your Intranet but not the...

If it can browse your Intranet but not the Internet then it's working, but something is stopping it getting to the outside world - your proxy or firewall I guess.

Depending on what is between your...
Forum: BES Admin Corner 02-16-2008, 10:53 PM
Replies: 3
Views: 842
Posted By Ugg
It was a couple of point versions ago, but I did...

It was a couple of point versions ago, but I did do a few tests checking that blackberrydbbackup backups taken "on the fly" could be restored without errors. I never found any problems. The caveat...
Forum: BES Admin Corner 02-06-2008, 09:53 PM
Replies: 8
Views: 4,943
Posted By Ugg
Is it Exchange, Domino or Groupwise? It's a...

Is it Exchange, Domino or Groupwise? It's a relevant question because BES for Domino uses Domino databases on the BES server ("state databases") which would need to be replicated in case of...
Forum: BES Admin Corner 02-06-2008, 09:45 PM
Replies: 17
Views: 3,701
Posted By Ugg
I thought that it didn't work with MDS Services,...

I thought that it didn't work with MDS Services, though? Not that we know that luckman212 selected "with MDS Services" as the install type, of course - if not, it's not an issue.

Maybe I'm...
Forum: BES Admin Corner 01-22-2008, 07:18 PM
Replies: 4
Views: 1,768
Posted By Ugg
I'd start by asking whoever's in charge why that...

I'd start by asking whoever's in charge why that restriction's in place. It might be that there's a good reason (software that'll only run on an 8700) or it might be just an oversight that they'd be...
Forum: BES Admin Corner 01-22-2008, 07:10 PM
Replies: 12
Views: 2,772
Posted By Ugg
Presumably the server's DNS lookups are handled...

Presumably the server's DNS lookups are handled by something internally that passes the request on to an external DNS server? Couldn't you make sure that srp.us.blackberry.net was defined in there...
Forum: BES Admin Corner 01-17-2008, 12:52 PM
Replies: 7
Views: 13,496
Posted By Ugg
Cynically, I'd always thought that it was: ...

Cynically, I'd always thought that it was:

c) Some corporate security policies require that a password is X characters long, and so in order to be accepted into such a corporation, the BB needs to...
Forum: BES Admin Corner 12-13-2007, 09:02 AM
Replies: 5
Views: 6,581
Posted By Ugg
Is there anything of interest in the BES MDAT,...

Is there anything of interest in the BES MDAT, squid or website that you're trying to access logfiles?

Verbose HTTP logging isn't turned on on the BES by default - you may need to enable it. ...
Forum: BES Admin Corner 12-12-2007, 09:52 AM
Replies: 4
Views: 5,801
Posted By Ugg
RIM's "Blackberry Bulk Push" example does this...

RIM's "Blackberry Bulk Push" example does this (just Google for "BlackberryBulkPush" - I've used the C# version). There's also another option suggested here:
...
Forum: BES Admin Corner 12-10-2007, 02:33 PM
Replies: 11
Views: 2,909
Posted By Ugg
If Google release an API for their latest "Maps"...

If Google release an API for their latest "Maps" (the version that guesses position based on the cell tower that you're connected to) you might not need a GPS. Here in the UK it's good enough to...
Forum: BES Admin Corner 12-10-2007, 01:31 PM
Replies: 5
Views: 6,581
Posted By Ugg
The fix for the "Unsupported authentication...

The fix for the "Unsupported authentication scheme" problem is here:

http://www.blackberryforums.com/general-7100-series-discussion/20725-error-unsupported-authentication-scheme.html
Forum: BES Admin Corner 12-10-2007, 01:26 PM
Replies: 1
Views: 1,410
Posted By Ugg
Possibly - what problem are you getting? Is it...

Possibly - what problem are you getting? Is it something like "Access Denied: Insecure SSL Request"?
Forum: BES Admin Corner 12-10-2007, 11:49 AM
Replies: 5
Views: 6,581
Posted By Ugg
Not sure... o Squid Proxy using non-NTLM...

Not sure...

o Squid Proxy using non-NTLM authentication - yes

o Internal websites using NTLM authentication - yes

o Squid Proxy using NTLM authentication - never tried it but I'd have...
Forum: BES Admin Corner 12-10-2007, 10:19 AM
Replies: 15
Views: 6,803
Posted By Ugg
The SBS that I'm sat in front of at the moment...

The SBS that I'm sat in front of at the moment has three SQL Instances on it. Two came "out of the box" and one was done via the method that Darkwater describes above. If you look at the list of...
Forum: BES Admin Corner 12-06-2007, 09:39 AM
Replies: 7
Views: 2,965
Posted By Ugg
On VMWare, I'm not sure how helpful that capacity...

On VMWare, I'm not sure how helpful that capacity calculator is going to be. Also, I seem to remember someone saying that the BES has more threads running if it's communicating with more logical...
Forum: BES Admin Corner 12-06-2007, 09:19 AM
Replies: 1
Views: 696
Posted By Ugg
You can increase pre-population to 14 days / 750...

You can increase pre-population to 14 days / 750 messages (from the Blackberry Manager, click the server / edit / messaging / prepopulation).

As for the rest, I don't know of a way (beyond...
Forum: BES Admin Corner 12-04-2007, 03:51 PM
Replies: 2
Views: 895
Posted By Ugg
What's the policy log level set to? ...

What's the policy log level set to?

(Blackberry Server Configuration, Logging, go down the list to the POLC one, check "debug log level")

If it's set to 0 (or the maximum size is set to a very...
Forum: General BlackBerry Discussion 12-03-2007, 07:25 PM
Replies: 1
Views: 607
Posted By Ugg
Other than the fact that your SIM is TMobile and...

Other than the fact that your SIM is TMobile and other SIMs are O2, is everything else identical (i.e. same Blackberry model, same or similar software version)? I have seen VPN support vary with...
Forum: BES Admin Corner 12-03-2007, 07:06 PM
Replies: 5
Views: 815
Posted By Ugg
According to Google Maps (which can identify the...

According to Google Maps (which can identify the current cell tower), I'm about 8 miles south of where I actually am. If you could get this info remotely it might help you tell whether you'd left it...
Forum: BES Admin Corner 12-03-2007, 06:46 PM
Replies: 4
Views: 2,417
Posted By Ugg
At the risk of entering Sybil Fawlty mode, do the...

At the risk of entering Sybil Fawlty mode, do the user(s) for whom the messages occur have problems synchronising calendar entries either way?

(and no, I've not seen that error, sorry...)
Forum: BES Admin Corner 12-03-2007, 06:26 PM
Replies: 5
Views: 1,635
Posted By Ugg
A couple of thoughts... 1) I'd be a little...

A couple of thoughts...

1) I'd be a little bit suspicious of Google Maps - any idea what version was it that you loaded? I've seen "odd" things happen with versions of it before 1.6.4 (with 4.2.1...
Forum: BES Admin Corner 11-30-2007, 04:21 PM
Replies: 3
Views: 2,236
Posted By Ugg
I'm not sure what Blackberry Maps uses (I seem to...

I'm not sure what Blackberry Maps uses (I seem to remember it varies by region). However, if you want to see what sites any application accesses (without the browsing restriction in place), turn on...
Forum: BES Admin Corner 11-29-2007, 07:20 PM
Replies: 4
Views: 764
Posted By Ugg
Openoffice Calc is another option - it correctly...

Openoffice Calc is another option - it correctly detects that the data is Unicode for a start. You don't need to install it as the default handler for any file types; just "open with" or stick a...
Forum: BES Admin Corner 11-29-2007, 01:03 PM
Replies: 3
Views: 1,480
Posted By Ugg
It's a bit of a long shot, but maybe she's trying...

It's a bit of a long shot, but maybe she's trying to attach bigger attachments or different file types than your are? On the BES properties in the "messaging" area there's a "maximum upload...
Forum: BES Admin Corner 11-28-2007, 04:47 PM
Replies: 11
Views: 29,130
Posted By Ugg
There should be a BBIM log in among the daily BES...

There should be a BBIM log in among the daily BES logs. Have a look in there for the line corresponding to the on-device error (when I last looked at this it was "onLoginResponse", but that was at...
Forum: BES Admin Corner 11-23-2007, 03:35 PM
Replies: 3
Views: 1,856
Posted By Ugg
Messaging, I believe. I seem to...

Messaging, I believe.



I seem to remember one of the RIM webcasts explaining how MDS Studio could be used to front-end Notes applications - if you look over at blackberry.com for Notes...
Forum: BES Admin Corner 11-21-2007, 01:58 PM
Replies: 2
Views: 835
Posted By Ugg
Your handheld will connect to the BES either...

Your handheld will connect to the BES either direct (if the routing from your WLAN to your BES is there) or via the NOC (if it isn't). I believe that encryption works in exactly the same way as...
Forum: BES Admin Corner 11-19-2007, 02:24 PM
Replies: 7
Views: 3,579
Posted By Ugg
On the ISA Server question, there are "freeware"...

On the ISA Server question, there are "freeware" alternatives out there. They'll still cost you a piece of tin + your time, of course.

On the BES itself you can define very complicated rules...
Forum: BES Admin Corner 11-15-2007, 12:33 PM
Replies: 2
Views: 1,187
Posted By Ugg
On the certification front, I suspect that you...

On the certification front, I suspect that you need to be in Java rather than SQL land. There's a bit of information in the current admin PDF (search for "keytool" and it'll get you to the relevant...
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