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Forum: BES Admin Corner

06-05-2015, 01:37 PM

Replies: 1

Migrate BES 5SP3 on Win2003 to Windows 2008R2

Views: 10,994

Posted By jimmueller

Migrate BES 5SP3 on Win2003 to Windows 2008R2

We have a legacy BES still in the environment running on Windows 2003 Standard with only one user. With support ending for that OS on 7/14/15, we're looking at what we want to do with it. We do not...

Forum: General BlackBerry Discussion

10-06-2011, 12:30 PM

Replies: 13

reply all automatically cc'ing myself - how to stop?

Views: 11,910

Posted By jimmueller

Re: reply all automatically cc'ing myself - how to stop?

The issue returned, continuing to work with RIM.

Forum: General BlackBerry Discussion

09-26-2011, 12:27 PM

Replies: 13

reply all automatically cc'ing myself - how to stop?

Views: 11,910

Posted By jimmueller

Re: reply all automatically cc'ing myself - how to stop?

The above process fixed our issue.

Forum: General BlackBerry Discussion

09-26-2011, 09:41 AM

Replies: 13

reply all automatically cc'ing myself - how to stop?

Views: 11,910

Posted By jimmueller

Re: reply all automatically cc'ing myself - how to stop?

Yahtzee, did you find the resolution for this issue? One of our users received a replacement BB and is now having the problem. No new address or mail system. I'm on the phone with RIM support as I...

Forum: BES Admin Corner

11-03-2010, 03:52 PM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

The complaint is that junk messages are arriving...

The complaint is that junk messages are arriving on the phone, and the article indicates that by delaying the email processing, that 'missing' messages may start arriving on the phone. The junk...

Forum: BES Admin Corner

11-03-2010, 02:18 PM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

We found that link, but we don't understand why...

We found that link, but we don't understand why we would need to alter the delay setting from defaults now, when it behaved correctly before without changing the delay.

We are currently in cached...

Forum: BES Admin Corner

11-03-2010, 09:46 AM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

We are currently in cached mode for the...

We are currently in cached mode for the customized Junk Email filter; and we have two xxx8220;rules and alertsxxx8221;, which are not related to Junk Email.

It doesnxxx8217;t sound like the server, yet the movement of...

Forum: BES Admin Corner

11-02-2010, 01:43 PM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

If you mean Cached Exchanged Mode, then yes, it's...

If you mean Cached Exchanged Mode, then yes, it's on for the new laptop, and yes it was on for the old laptop.

Forum: BES Admin Corner

11-01-2010, 08:28 AM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

bump

bump

Forum: BES Admin Corner

10-29-2010, 08:31 AM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

Any more feedback?

Any more feedback?

Forum: BES Admin Corner

10-27-2010, 05:03 PM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

We're using BES, and the CIO is using her normal...

We're using BES, and the CIO is using her normal company e-maila ddress. Here are the notes:

---
At first, I thought that seemed like it should do that: as in, if mail hit the exchange server,...

Forum: BES Admin Corner

10-27-2010, 03:50 PM

Replies: 15

CIO now receiving junk mail on her 9700 after changing laptops

Views: 3,197

Posted By jimmueller

CIO now receiving junk mail on her 9700 after changing laptops

We can't seem to figure out if this is coincidence or related. Our CIO was not reporting any complaints about junk mail before her laptop was replaced. Immediately thereafter, she starts complaining...

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