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Forum: BES Admin Corner 12-12-2007, 06:16 PM
Replies: 10
Views: 944
Posted By blackberry1
You are in the wrong section of the Forum, it...

You are in the wrong section of the Forum, it seems you are not using a BES. So choose the BIS option when installing DTM
Forum: BES Admin Corner 12-12-2007, 06:11 PM
Replies: 14
Views: 2,301
Posted By blackberry1
Try switching your service account , there is a...

Try switching your service account , there is a KB in RIM's KB with that title.
Once that is completed try to re add and reactivate the users.

Was there any problems with the database?
Forum: BES Admin Corner 08-16-2007, 04:11 PM
Replies: 18
Views: 10,583
Posted By blackberry1
To install MDS Services and create the MDSS...

To install MDS Services and create the MDSS database you need to be using a SA account and need to have mix mode auth enabled on BES

However I am still interested to know what does th db_install...
Forum: BES Admin Corner 08-16-2007, 02:05 PM
Replies: 18
Views: 10,583
Posted By blackberry1
Look up the db_install logs and post the last 10...

Look up the db_install logs and post the last 10 lines from the logs.
This error can be caused due to various different reasons.
Forum: BES Admin Corner 08-16-2007, 02:00 PM
Replies: 3
Views: 1,289
Posted By blackberry1
Rogers support for BES is way up there as...

Rogers support for BES is way up there as compared to other carriers in Canada and US. But they have to numbers for device and Server support.Be sure you dialin to the right number.
Forum: BES Admin Corner 08-16-2007, 01:58 PM
Replies: 7
Views: 785
Posted By blackberry1
How many instances of BES 3.6 are you running on...

How many instances of BES 3.6 are you running on your Server
What is the SP for each 3.6 instance
Would you be changing the Hardware
How many total users
Where is the database MSDE or SQL
How...
Forum: BES Admin Corner 03-27-2007, 05:35 PM
Replies: 3
Views: 11,180
Posted By blackberry1
10061 is a SRP connectivity related error.Test...

10061 is a SRP connectivity related error.Test connectivity to srp.na.blackberry.net using the bbsrptest.exe tool

run bbsrptest.exe srp.na.blackberry.net 3101, you could also use telnet.
...
Forum: BES Admin Corner 03-27-2007, 05:13 PM
Replies: 6
Views: 1,165
Posted By blackberry1
May be because the the user wants to benchmark to...

May be because the the user wants to benchmark to different BB devices , to find out which one gets email first!! :)
Forum: BES Admin Corner 03-26-2007, 02:28 PM
Replies: 14
Views: 33,118
Posted By blackberry1
Seems like a permission issue of some sort! ...

Seems like a permission issue of some sort!

Logon to a computer as the Service Account and create a MAPI profile for the BB user, try sending an email... share the results
Forum: BES Admin Corner 08-08-2006, 10:05 AM
Replies: 7
Views: 2,475
Posted By blackberry1
When I got a hold of the unit, the PIN was no...

When I got a hold of the unit, the PIN was no longer 200CBD90 but FFFFFFFF.
The BES still had the correct PIN of 200CBD90.

If you PIN shows FFFFFFFF ,it means that the area of the flash memory...
Forum: BES Admin Corner 08-08-2006, 09:59 AM
Replies: 3
Views: 9,561
Posted By blackberry1
Lol , check your controller logs again to verify...

Lol , check your controller logs again to verify if you server is crashing more than 10 times in 24 hrs. TH elogs are in the Logs directory of BES.You are looking for CTRL

Your explaination to...
Forum: BES Admin Corner 08-08-2006, 09:56 AM
Replies: 3
Views: 1,114
Posted By blackberry1
Would you mind providing some more details of...

Would you mind providing some more details of what the security holes,so I decide if its worth reading the magzine to find out.. :) ..
Forum: BES Admin Corner 08-08-2006, 09:54 AM
Replies: 5
Views: 4,131
Posted By blackberry1
If that is the case ,I suggest you disable the...

If that is the case ,I suggest you disable the users.

Disabling Email redirection is more of a user controlled feature,even if you disable email redirection from the Server ,the user can always...
Forum: BES Admin Corner 08-07-2006, 12:34 PM
Replies: 21
Views: 5,867
Posted By blackberry1
Follow RIM KB Article Number: KB-04456 to resolve...

Follow RIM KB Article Number: KB-04456 to resolve your issue


I am quite sure the first suggestion made by "id-runner" , will do nothing for your issue.The approach is completely flawed.

Aka :...
Forum: BES Admin Corner 08-04-2006, 06:10 PM
Replies: 21
Views: 5,867
Posted By blackberry1
What is the error message you get when you...

What is the error message you get when you attempt to upgrade the database
Search for db_install logs. Post the error messages you get and the ones you see in this log file
Forum: BES Admin Corner 08-01-2006, 06:54 PM
Replies: 7
Views: 884
Posted By blackberry1
Instead of specifying the Exchange Server name...

Instead of specifying the Exchange Server name ,use the GC and hit Check Name see if it resolves using the GC.

(I am sure you checked this but , the BES admin account is not hidden in the gal... )
Forum: BES Admin Corner 08-01-2006, 06:49 PM
Replies: 5
Views: 1,769
Posted By blackberry1
Ask the users to disable email redirection from...

Ask the users to disable email redirection from their device-Messages>Options>Email Settings>Forward Email to HH =NO

or You could do what you suggesed from the BES

There is no need in calling...
Forum: BES Admin Corner 08-01-2006, 06:45 PM
Replies: 7
Views: 910
Posted By blackberry1
Yes , RIM is absoultely correct: BES 4.1...

Yes , RIM is absoultely correct:

BES 4.1 supports permanent deletes,however messages either moved to a .PST or a folder for which folder redirection is not enabled ,will not work.

You CTO is...
Forum: BES Admin Corner 07-31-2006, 04:56 PM
Replies: 4
Views: 980
Posted By blackberry1
It was never the AD password.Always what the...

It was never the AD password.Always what the Admin Sets or what is auto generated by the BES.

Unless by some weired co-incidence the auto generated password matches the AD password for the user :)
Forum: BES Admin Corner 07-31-2006, 03:09 PM
Replies: 7
Views: 8,072
Posted By blackberry1
Is this happening for multiple users/all users. ...

Is this happening for multiple users/all users.
If yes

Was the BES Services stopped for a pro-longed period of time?

If Yes

Restart BES Services or if possible reboot it.
Should fix the...
Forum: BES Admin Corner 07-30-2006, 04:33 PM
Replies: 3
Views: 2,095
Posted By blackberry1
Ok then... do this.. Backup the database...

Ok then... do this..

Backup the database first and then run this:

osql -E or u (depending on Windows or SQL auth)
1>use besmgmt

2>go

1>delete from licensekeys
Forum: BES Admin Corner 07-29-2006, 06:00 PM
Replies: 3
Views: 2,095
Posted By blackberry1
Are you trying to remove the only liscence key on...

Are you trying to remove the only liscence key on the BES ?
Add another CAL and remove the orignal,should work.
Forum: BES Admin Corner 07-29-2006, 01:35 PM
Replies: 5
Views: 15,719
Posted By blackberry1
There is another thread actively discussing this...

There is another thread actively discussing this issue on this forum titled "The "Send As" Issue with Active Directory"

Check it out
Forum: BES Admin Corner 07-29-2006, 01:33 PM
Replies: 51
Views: 27,394
Posted By blackberry1
Since the same question keeps coming up again and...

Since the same question keeps coming up again and again in this fourm:

Read the The "Send As" right is removed from a user object after you configure the "Send As" right in the Active Directory...
Forum: BES Admin Corner 07-29-2006, 01:27 PM
Replies: 12
Views: 5,907
Posted By blackberry1
LOL Did I not tell you to check the same thing 5...

LOL Did I not tell you to check the same thing 5 days ago :)

Good Stuff.. I hope others who get this problem read this thread
Forum: BES Admin Corner 07-28-2006, 01:29 PM
Replies: 4
Views: 1,020
Posted By blackberry1
Application Server. However if the other server...

Application Server.
However if the other server is being decomissioned then...why bother?
Forum: BES Admin Corner 07-27-2006, 11:27 PM
Replies: 12
Views: 2,294
Posted By blackberry1
Role based administration User groups New...

Role based administration
User groups
New Attachment filters added
MDS studio
Domino and Groupwise like interface for Exchange

No Design changes as there were between 3.6 and 4.0
( If I was...
Forum: BES Admin Corner 07-27-2006, 11:19 PM
Replies: 4
Views: 3,224
Posted By blackberry1
Its very unlikely to be a thread optimization...

Its very unlikely to be a thread optimization issue,especially with just 2 Mailservers and almost impossible ,going by the symptoms.

Follow Dev's suggestions, you are being led to the right...
Forum: BES Admin Corner 07-27-2006, 11:13 PM
Replies: 2
Views: 666
Posted By blackberry1
Just don't point your Domino BES to the same...

Just don't point your Domino BES to the same database .... he he he..Ok i know that was not funny...

Keep watching you App Logs for MSDE Concurrent Connections errors.. start preparing for...
Forum: BES Admin Corner 07-27-2006, 11:10 PM
Replies: 10
Views: 1,612
Posted By blackberry1
I believe you can register from RIM's training...

I believe you can register from RIM's training site
Forum: BES Admin Corner 07-27-2006, 11:09 PM
Replies: 9
Views: 1,321
Posted By blackberry1
So if you have been speaking to RIM ,what does...

So if you have been speaking to RIM ,what does RIM say?
Just wanted to see their angle!!

Do users get the error "Contact you System Admin" fairly quickly after attempting EA or takes about few...
Forum: BES Admin Corner 07-27-2006, 10:53 PM
Replies: 2
Views: 745
Posted By blackberry1
Some carriers have Blackberry Prosumer or...

Some carriers have Blackberry Prosumer or Enterprise Price Plans

If you have Prosumer/Consumer Account you can do PIN + BIS/BWC messaging
If you have Enterprise Account you can do PIN+BIS+BES...
Forum: BES Admin Corner 07-27-2006, 07:46 PM
Replies: 5
Views: 1,647
Posted By blackberry1
What is the Version of the Exchange System Manger...

What is the Version of the Exchange System Manger on BES?
What are the Versions of the Exchange Servers in remote and local domain?
What permissions does the service account have on the Remote...
Forum: BES Admin Corner 07-27-2006, 07:35 PM
Replies: 6
Views: 977
Posted By blackberry1
None :) But he can always,block you BIS...

None :)

But he can always,block you BIS service.

Moral of the story: "Be nice to your BES Admin"

Buy him a coffee here and there ;)
Forum: BES Admin Corner 07-27-2006, 07:22 PM
Replies: 70
Views: 5,949
Posted By blackberry1
I guess they said 5-5 since they could not show...

I guess they said 5-5 since they could not show you the 5 disconnects.:)

They say its a 5-1 rule,these days.Anyways..
Forum: BES Admin Corner 07-27-2006, 07:15 PM
Replies: 2
Views: 1,198
Posted By blackberry1
Where is the Service Account on 5.5 or 2003? ...

Where is the Service Account on 5.5 or 2003?

What permission does the Service Account have on the Exchange 2003 Server?
Role:View Only Admin
Permissions;Administer Information Store,Send...
Forum: BES Admin Corner 07-27-2006, 06:42 PM
Replies: 70
Views: 5,949
Posted By blackberry1
If you have T Support and a partner code, I have...

If you have T Support and a partner code, I have realised opening an online ticket is so much faster to get a response for

I have seen they respond to those emails really fast,while you are...
Forum: BES Admin Corner 07-27-2006, 06:26 PM
Replies: 7
Views: 3,848
Posted By blackberry1
Have you Exchange Admin read this: Livelink...

Have you Exchange Admin read this:

Livelink - Redirection...
Forum: BES Admin Corner 07-27-2006, 05:49 PM
Replies: 5
Views: 15,719
Posted By blackberry1
Users cannot send e-mail messages from a mobile...

Users cannot send e-mail messages from a mobile device or from a shared mailbox in Exchange 2000 Server and in Exchange Server 2003 (http://support.microsoft.com/kb/912918)
Forum: BES Admin Corner 07-27-2006, 05:45 PM
Replies: 7
Views: 3,848
Posted By blackberry1
Are the affected users in the same OU as any...

Are the affected users in the same OU as any known good user.
Double check their Domain Group membership
Forum: BES Admin Corner 07-27-2006, 05:34 PM
Replies: 7
Views: 3,848
Posted By blackberry1
Is the user you are trying to activate a member...

Is the user you are trying to activate a member of any Windows Protected groups ,like domain admins,enterprise admins etc
Forum: BES Admin Corner 07-27-2006, 05:31 PM
Replies: 2
Views: 786
Posted By blackberry1
Install it first on the BES RIM recommends...

Install it first on the BES

RIM recommends having the higher version on the BES

However if installing BES 4.1 or 4.0 -SP4++ ,it does not matter where you install it first.

Exchange 2003 SP-2...
Forum: BES Admin Corner 07-27-2006, 05:23 PM
Replies: 7
Views: 3,848
Posted By blackberry1
What is the error mentioned on the Status Field...

What is the error mentioned on the Status Field of the failed message

Open the message and read the status field.
Is it " Unlisted Error Message"
If it is hang up with Nextel support and refer...
Forum: BES Admin Corner 07-27-2006, 05:21 PM
Replies: 4
Views: 1,020
Posted By blackberry1
I have'nt heard of any issue in using a different...

I have'nt heard of any issue in using a different Domino Version.
However ,if you are doing a cut over ,there should not be an issue with liscencing ,hence no need to buy any software.

Refer to :...
Forum: BES Admin Corner 07-26-2006, 06:50 PM
Replies: 17
Views: 44,904
Posted By blackberry1
Is the above user member of any Windows Protected...

Is the above user member of any Windows Protected Groups

Eg Domain Admins,Schema Admins,Enterprise Admins etc?
Forum: BES Admin Corner 07-26-2006, 06:45 PM
Replies: 14
Views: 11,236
Posted By blackberry1
Zro!!! all I am trying to say is that I have...

Zro!!! all I am trying to say is that I have personally seen the default service book set to webclient when the user is setup for BES and has a valid Desktop[CMIME]

And I kept say all through ......
Forum: BES Admin Corner 07-26-2006, 06:43 PM
Replies: 2
Views: 1,101
Posted By blackberry1
Tell your users to stop using SHIFT DELETE :)

Tell your users to stop using SHIFT DELETE :)
Forum: BES Admin Corner 07-26-2006, 06:38 PM
Replies: 4
Views: 1,510
Posted By blackberry1
Device Handheld software Depending upon the...

Device Handheld software

Depending upon the carrier provider and the model of the Blackberry device,it can be downloaded from the Wireless Carrier's site
Forum: BES Admin Corner 07-26-2006, 06:30 PM
Replies: 11
Views: 1,311
Posted By blackberry1
Position or Equal Allocation HASH? Where do...

Position or Equal Allocation HASH?

Where do you see that?

So if ping time is less than 10ms- Exchange Latency can be ruled out
If there is never a message latency- Memory Leak can be ruled out...
Forum: BES Admin Corner 07-26-2006, 06:12 PM
Replies: 1
Views: 1,474
Posted By blackberry1
If the emails are being received in 15-20 mins...

If the emails are being received in 15-20 mins batches,it means that the Exchange servers are not sending MAPI/UDP notifications to the BES server.

There may be a problem with the MAPI connection....
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