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Forum: BES Admin Corner

09-23-2009, 09:39 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

fixed it good now... got fed up with the...

fixed it good now...

got fed up with the whole thing and reset the BB to factory defaults and then registered it again on the BES.
Now it works fine...
Sometimes it doesnt have to be logical to...

Forum: BES Admin Corner

09-23-2009, 01:30 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

cheered to early it seems. Now we can receive...

cheered to early it seems.
Now we can receive emails, but not send them!?

I called the phone company and they assured me that the account is fine.

I compared some user settings, and besides...

Forum: BES Admin Corner

09-22-2009, 09:02 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

fixed. I had to resend the service books in...

fixed.

I had to resend the service books in BES (user properties).
That fixed it.

Forum: BES Admin Corner

09-22-2009, 07:12 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

i guess so... since all the other ones work...

i guess so... since all the other ones work fine... and his old one also.
i'll check

Forum: BES Admin Corner

09-22-2009, 05:50 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

data plan?? ok, now i sound like a noob :( u...

data plan??
ok, now i sound like a noob :(
u mean the profile??

Forum: BES Admin Corner

09-22-2009, 01:46 AM

Replies: 7

Blackberry (Bold) only synchronises with wifi

Views: 1,340

Posted By guarrand

Blackberry (Bold) only synchronises with wifi

Hi,

I just added a new device to an excisting user.
It all went fine.
I activated it wirelessly and it sycnhronised all his email and adgenda etc.. no problem... business as usual.

But, when...

Forum: BES Admin Corner

06-25-2009, 01:57 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

[HKEY_LOCAL_MACHINE\SOFTWARE\Research In...

[HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents]

... seems i dont have that regkey :P

I do have a [HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry...

Forum: BES Admin Corner

06-23-2009, 05:30 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

Thats only PRE-population right?... cause io...

Thats only PRE-population right?... cause io changed those settings and it still doesnt synchronise more then before.
is there a way to redo this, without having to wipe the blackberry again?

Forum: BES Admin Corner

06-22-2009, 08:35 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

nvm, forgot the CD :) It seems to work...

nvm, forgot the CD :)

It seems to work now...
status is still running though... dunno if that is ok. i would have expected "activated".

Last question... eventhough its not admin related i...

Forum: BES Admin Corner

06-22-2009, 08:05 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

k, trying that now, but no luck. how do i do...

k, trying that now, but no luck.
how do i do that exactly?

i wiped the blackberry. attached it to the server... and then what?
it still tries to activate wirelessly and when i remove the user...

Forum: BES Admin Corner

06-19-2009, 07:36 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

thnx, i'll check that

thnx, i'll check that

Forum: BES Admin Corner

06-19-2009, 07:10 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

Its a regular domain user. He gets the...

Its a regular domain user.
He gets the activation email, but it doesnt go away.

To make things more complicated... or maybe easier for you guys...
I connected the blackberry to the pc and...

Forum: BES Admin Corner

06-18-2009, 09:09 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

i dont have an "advanced" in the users...

i dont have an "advanced" in the users properties.

when i double click i get:
- redirection
- filters
- security
- IT policy
- Wlan configuration
- PIM Sync

Forum: BES Admin Corner

06-18-2009, 07:30 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

To get back to this. Still doesnt work. We...

To get back to this.
Still doesnt work.

We even tried a new out of the box blackberry... still no go.
i reinstalled the BES ... no go.
I receive the ERP.DAT files.. no problemo... but what...

Forum: BES Admin Corner

06-09-2009, 01:20 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

Well, the device (not here atm, so i cant try)...

Well, the device (not here atm, so i cant try) was used for POPmail a few weeks while his BES account was being setup by the provider.

I thought about resetting the whole thing to default...

Forum: BES Admin Corner

06-08-2009, 10:18 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

Its exchange 2003 on a SBS 2003 server. and we...

Its exchange 2003 on a SBS 2003 server.
and we get the .EDP file (EPD?.. anyway, a connection mail), which says NOT to move or delete it.. which i dont.
But on the blackberry side, nothing happens...

Forum: BES Admin Corner

06-08-2009, 09:59 AM

Replies: 22

BES new user activation problems

Views: 5,478

Posted By guarrand

BES new user activation problems

Before i start, i've read most topics concerning this problem and tried about everythign that was in those topics (except wired activation.. because i refuse to believe that its impossible to to...

Forum: BES Admin Corner

11-26-2008, 04:25 AM

Replies: 1

Blackberry policy Unable to find SRPId for user

Views: 3,564

Posted By guarrand

nvm... it was a matter of time. The users can...

nvm... it was a matter of time.
The users can now send and receive everything! :)

This forum helped alot guys! thanks.

Forum: BES Admin Corner

11-26-2008, 04:12 AM

Replies: 1

Blackberry policy Unable to find SRPId for user

Views: 3,564

Posted By guarrand

Blackberry policy Unable to find SRPId for user

As said in my previous topic about thedispatcher connection problems, now that THATS soved, i get the following error in the eventviewer:

Now, before i go deleting users again and having to...

Forum: BES Admin Corner

11-26-2008, 04:03 AM

Replies: 4

Users status Initializing and Dispatcher errors in event viewer

Views: 4,095

Posted By guarrand

K, THAT problem is fixed now. It seemed that...

K, THAT problem is fixed now.
It seemed that there was an ISA group that allowed internet connection and the BPSadmin wasnt in it yet.
Strange since i had no problem using internet and emailing...

Forum: BES Admin Corner

11-26-2008, 03:00 AM

Replies: 4

Users status Initializing and Dispatcher errors in event viewer

Views: 4,095

Posted By guarrand

I created BPSadmin before the install and...

I created BPSadmin before the install and installed the software as BPSadmin.
(i used the installation manual/presentation from blackberry.com)

The problem with this installation is that i am not...

Forum: BES Admin Corner

11-25-2008, 09:58 AM

Replies: 4

Users status Initializing and Dispatcher errors in event viewer

Views: 4,095

Posted By guarrand

Additional info. I checked teh DISP log and...

Additional info.

I checked teh DISP log and found this (dunno if it means anything significant)

Forum: BES Admin Corner

11-25-2008, 08:43 AM

Replies: 4

Users status Initializing and Dispatcher errors in event viewer

Views: 4,095

Posted By guarrand

Users status Initializing and Dispatcher errors in event viewer

Ok, i read alot of topics and posts about almost exactly the same problem(s) i have now, but it still doesnt work :)

So here goes.

I installed BPS 4.1.x on a windows 2000 SP4 server (SBS)....

Showing results 1 to 23 of 23