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Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-14-2017, 12:33 PM

Replies: 8

I can’t transfer photos from my DTEK50 to my Mac

Views: 12,675

Posted By maggiestrutt

Re: I can’t transfer photos from my DTEK50 to my Mac

Finally, the answer is really quite simple! I uploaded the pix to Dropbox, whereupon they appeared instantly on my Mac:
https://crackberry.com/how-transfer-photos-your-blackberry-pc-using-dropbox....

Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-12-2017, 05:05 AM

Replies: 8

I can’t transfer photos from my DTEK50 to my Mac

Views: 12,675

Posted By maggiestrutt

Re: I can’t transfer photos from my DTEK50 to my Mac

Thanks for that. I’ve installed Blackberry Link, Blackberry Blend and Blackberry Desktop Software and it still doesn't work. I've also tried a different USB cable. I don’t know what version of...

Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-11-2017, 01:18 PM

Replies: 8

I can’t transfer photos from my DTEK50 to my Mac

Views: 12,675

Posted By maggiestrutt

Re: I can’t transfer photos from my DTEK50 to my Mac

Still getting gobbledegook. I'll try again:
Thanks for your suggestions, but I'm still getting Could not connect to device and Can't access device storage. Ive removed the screen lock, installed...

Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-11-2017, 01:16 PM

Replies: 8

I can’t transfer photos from my DTEK50 to my Mac

Views: 12,675

Posted By maggiestrutt

Re: I can’t transfer photos from my DTEK50 to my Mac

Thanks for your suggestions, but Ixxx8217;m still getting xxx8220;Could not connect to devicexxx8221; and xxx8220;Canxxx8217;t access device storagexxx8221;. Ixxx8217;ve removed the screen lock, ...

Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-10-2017, 11:22 AM

Replies: 0

I can’t transfer photos from my DTEK50 to my Mac

Views: 7,810

Posted By maggiestrutt

I can’t transfer photos from my DTEK50 to my Mac

I can’t transfer photos from my DTEK50 to my Mac laptop. I have connected the DTEK to the Mac with a USB cable & get “Can’t access device storage” DTEK does not show up on the Mac desktop, although...

Forum: General BlackBerry Passport Discussion - BlackBerry 10

08-10-2017, 11:22 AM

Replies: 8

I can’t transfer photos from my DTEK50 to my Mac

Views: 12,675

Posted By maggiestrutt

Forum: General BlackBerry Passport Discussion - BlackBerry 10

07-09-2017, 07:23 AM

Replies: 2

Why can't my DTEK50 open attachments?

Views: 8,206

Posted By maggiestrutt

Re: Why can't my DTEK50 open attachments?

Thanks, I've downloaded the app and that worked fine. It took a long time to open, but got there eventually!

Forum: General BlackBerry Passport Discussion - BlackBerry 10

07-06-2017, 10:17 AM

Replies: 2

Why can't my DTEK50 open attachments?

Views: 8,206

Posted By maggiestrutt

Why can't my DTEK50 open attachments?

My DTEK 50 won't open pdfs and jpgs in emails. My Curve 8520 does it with no trouble. What's the problem?

Forum: General BlackBerry Passport Discussion - BlackBerry 10

07-06-2017, 10:16 AM

Replies: 0

Why can't my DTEK50 open attachments?

Views: 6,590

Posted By maggiestrutt

Why can't my DTEK50 open attachments?

My DTEK 50 won't open pdfs and jpgs in emails. My Curve 8520 does it with no trouble. What's the problem?

Forum: BlackBerry Help

06-01-2017, 06:54 AM

Replies: 12

DTEK50 not getting emails on phone signal

Views: 8,627

Posted By maggiestrutt

Re: DTEK50 not getting emails on phone signal

Thank you so much, you've been so helpful. I think I understand now. Cheers!

Forum: BlackBerry Help

05-31-2017, 05:39 PM

Replies: 12

DTEK50 not getting emails on phone signal

Views: 8,627

Posted By maggiestrutt

Re: DTEK50 not getting emails on phone signal

You're blowing my mind! I have never used a legacy Blackberry device on my BT Mobile account. My 8520 is on EE (Orange), quite different and separate from BT. The BT mobile account is new to the...

Forum: BlackBerry Help

05-31-2017, 08:13 AM

Replies: 12

DTEK50 not getting emails on phone signal

Views: 8,627

Posted By maggiestrutt

Re: DTEK50 not getting emails on phone signal

Thanks, that's very helpful. I'm not sure what you mean by on the same line - my 8520 has an EE SIM card whereas the DTEK has a BT Mobile 750MB Plan SIM.
By 'regular mobile data service' do you mean...

Forum: BlackBerry Help

05-31-2017, 04:00 AM

Replies: 12

DTEK50 not getting emails on phone signal

Views: 8,627

Posted By maggiestrutt

Re: DTEK50 not getting emails on phone signal

Sorry, I don't understand. What's a data plan, and what is a standard android data plan?

Forum: BlackBerry Help

05-30-2017, 10:55 AM

Replies: 12

DTEK50 not getting emails on phone signal

Views: 8,627

Posted By maggiestrutt

DTEK50 not getting emails on phone signal

Hello,

My Blackberry Curve 8520 picks up emails on my mobile phone network (EE) without the need to connect to wifi or mobile data.

My new DTEK50 does not seem to pick up emails on my mobile...

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