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Forum: BlackBerry Network

08-11-2012, 07:29 AM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

nope,

i spoke to a person again on t-mobile and she said the last step would be to delete all the service books, restart my phone and take out my sim, leave for 15 minutes & the service books...

Forum: BlackBerry Network

08-10-2012, 03:46 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

they give me a few steps and say they will call me back to sere how it goes, then they never call me back. before i got off the fone with her, she said if that step she just told me doesnt work, she...

Forum: BlackBerry Network

08-10-2012, 07:18 AM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

they told me on the fone that they did something, but wotever they have done, i have not received no confirmation(s) to my BB...

i called them again, and one other guy said "oh the 1st person i...

Forum: BlackBerry Network

08-10-2012, 04:28 AM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

ok, i called my network, and they sent me the service books, but before that they said can i get on the internet i said yes. I tried to get on the internet a few hours ago and its just a white screen...

Forum: BlackBerry Network

08-09-2012, 05:58 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

Just tried the hard reset. Made no difference. The internet mail account is still not clickable.

Forum: BlackBerry Network

08-09-2012, 05:33 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

na, im t-mobile uk, and i dont think i have a my t-mobile. i'll create one.

Forum: BlackBerry Network

08-09-2012, 05:18 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

ok ill call t-mobile 2moro. thanks for the help.

just before signing off, how do you do it from the web?

Forum: BlackBerry Network

08-09-2012, 04:55 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

ive located my service books on my blackberry. What do I do from here? I can see a long list of ticked things.

(when i click the blackberry button i can only view or delete a particular service...

Forum: BlackBerry Network

08-09-2012, 04:25 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Re: Cannot Add E-mail Address

i resat my phone a few days ago. i went to options, security, security wipe & i only selected "e-mails, contacts, etc"

however, it still didnt work :/

Forum: BlackBerry Network

08-09-2012, 04:04 PM

Replies: 17

Cannot Add E-mail Address

Views: 13,824

Posted By bbusera

Cannot Add E-mail Address

On my BB 9780, I go to setup, then i click on e-mail accounts, then I try to click "Internet Mail Account" but it is not CLICKABLE??, however Enterprise Account is clickable...

Does anyone know...

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