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Forum: BES Admin Corner 09-15-2011, 12:59 PM
Replies: 2
Views: 2,279
Posted By x14
Re: Scheduling synch with BES

There's no way to schedule automatic on/all every hour.

I don't think you're saving much $$ by doing this. The BlackBerry device itself does not check for mail periodically, instead it waits for...
Forum: BES Admin Corner 08-20-2011, 11:07 AM
Replies: 2
Views: 2,131
Posted By x14
Re: BAS not updating user till 12 hours later

I think the RIM person you are speaking with is smoking something.

Take a look at KB17400-How to refresh or update company directory information using the BlackBerry Administration Service...
Forum: General 9800 Series Discussion - Torch 07-22-2011, 08:11 AM
Replies: 1
Views: 1,917
Posted By x14
Re: exporting contacts to acura tl

When you manually add a contact to the car's address book does it allow multiple telephone numbers per contact?
Forum: BES Admin Corner 06-19-2011, 09:37 AM
Replies: 21
Views: 4,128
Posted By x14
Re: RIM Financial Outlook Dismal, 500,000 Playbooks Shipped

The lack of proper customer support for BlackBerry App World is another negative for RIM. As much as I don't like Apple and iTunes, iPhone is starting to look good.
Forum: General BlackBerry Discussion 06-19-2011, 09:19 AM
Replies: 7
Views: 3,352
Posted By x14
Forum: BES Admin Corner 06-15-2011, 08:56 PM
Replies: 3
Views: 2,784
Posted By x14
Re: OTA contacts sync config for roaming Lotus Notes users...

The users' names.nsf has to be accessible by BES. Having them on a file share will not work. You will need to do 1 of these.

1. Rep the personal names.nsf to a Domino server and point BES to this...
Forum: General BlackBerry Discussion 06-12-2011, 01:34 PM
Replies: 17
Views: 4,401
Posted By x14
Re: USA AT&T Blackberry traveling in China

If you have the proper roaming plan the BlackBerry will work fine in Asia. I've been to Hong Kong several times with 9000/9700.

Keep in mind of 1 thing. BlackBerry data plan does not cover web...
Forum: BlackBerry Help 06-06-2011, 03:17 PM
Replies: 2
Views: 1,190
Posted By x14
Re: Transfer Contacts

If you have a Gmail account you can probably sync to Gmail and have Gmail contacts sync to the BlackBerry.
Forum: General BlackBerry Discussion 06-06-2011, 01:40 PM
Replies: 3
Views: 1,590
Posted By x14
Re: looking up contacts

The lookup searches for the letter the first name, last name, and company field. The more you type the closer you will get to your target.
Forum: General BlackBerry Discussion 06-05-2011, 08:03 AM
Replies: 2
Views: 7,642
Posted By x14
Re: transfer sms in Blackberry bold to pc

You can use Free download ABC Amber BlackBerry Convertor, parse, convert, backup and archive IPD and BBB files to CHM, PDF, HTML, Word, Access, Excel, CSV, IPD Extractor, forensic tool...
Forum: General 9700 Series Discussion - Bold 2 06-05-2011, 08:01 AM
Replies: 8
Views: 8,797
Posted By x14
Re: Need OS 5 on my 9700

http://www.blackberryforums.com/general-9700-series-discussion-bold-2/240784-latest-os-9700-5-0-0-1655-5-0-0-1014-east-asia-english.html
Forum: BlackBerry Help 06-05-2011, 07:59 AM
Replies: 2
Views: 1,846
Posted By x14
Re: No send button

This is due to a corrupt service book. Resend the service book.

How do I resend my service books? - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/How_do_I_resend_my_service_books%3F)
Forum: BES Admin Corner 05-27-2011, 02:25 PM
Replies: 1
Views: 1,204
Posted By x14
Re: BES Express 5.x

KB17029-How to perform a knife-edge cutover for BlackBerry Enterprise Server Express 5.0...
Forum: BES Admin Corner 05-27-2011, 12:58 PM
Replies: 2
Views: 1,455
Posted By x14
Forum: BES Admin Corner 05-27-2011, 12:54 PM
Replies: 1
Views: 885
Posted By x14
Re: BES roles question

The permission is for the entire BlackBerry domain. You cannot limit by server.
Forum: General 9800 Series Discussion - Torch 05-26-2011, 10:29 PM
Replies: 15
Views: 6,986
Posted By x14
Re: Latest Official OS 6.0.0.570

http://www.avea.com.tr/Blackberry/Release6_0/OS/9800M_PBr6.0.0_rel2534_PL6.6.0.212_A6.0.0.570.exe
Forum: General 9800 Series Discussion - Torch 05-24-2011, 08:18 AM
Replies: 11
Views: 5,395
Posted By x14
Re: Best Cases for Torch?

The problem with cases for the Torch is the front bezel. The cover for the front bezel either interferes with the button or it falls off easily.
Forum: BES Admin Corner 05-22-2011, 09:08 AM
Replies: 7
Views: 3,597
Posted By x14
Re: Red X on accepted calendar invites

What version of BES are you running?
Forum: BES Admin Corner 05-22-2011, 09:01 AM
Replies: 1
Views: 1,857
Posted By x14
Re: How do I disable Instant Messanger on BB handhelds

You can set the IT Policy to disable the various instant messaging client. See

KB17656-How to disable the use of public instant messaging applications on the BlackBerry smartphone using an IT...
Forum: BlackBerry Help 05-22-2011, 08:51 AM
Replies: 3
Views: 2,415
Posted By x14
Re: Gprs To Gsm

This is a wireless coverage issue. Your BlackBerry receiving a signal for data. Take a look at KB02334-Network status indicators from the GSM/GPRS/EDGE/3G networks...
Forum: General BlackBerry Discussion 05-21-2011, 02:28 PM
Replies: 3
Views: 2,223
Posted By x14
Re: ApplWorld-MyWorld

There's no way to remove apps from the Uninstall list.

I think it's silly. You try an app for 30 minutes and it's in My World for life.
Forum: General 9300 Series Discussion - Curve 3G 05-21-2011, 02:24 PM
Replies: 5
Views: 2,795
Posted By x14
Re: app world issues

I've been having this issue with an app I bought on my 9700 and can't install it on my 9800. When I try to reinstall I get the error message "ApplicationNameHere is not available for download from...
Forum: BES Admin Corner 05-20-2011, 01:44 PM
Replies: 8
Views: 1,936
Posted By x14
Re: Migration of BES 4.1.7 environment to BES 5 / ESX / HA

The only component you would seperate is BAS and BMS. All other components can go on your primary and standby servers.
Forum: BES Admin Corner 05-19-2011, 12:16 PM
Replies: 3
Views: 1,274
Posted By x14
Re: Allow/Disallow - any major Corporates been through an exhaustive risk evaluation?

You need to look how locked down you corporate computers are and apply a similar policy to the BlackBerry.

If your company disable the USB port on the PC then you should disable Mass Storage on...
Forum: General 9000 Series Discussion - Bold 05-18-2011, 09:41 PM
Replies: 1
Views: 3,534
Posted By x14
Re: What model is my blackberry bold screen?

Take a look at Blackberry Bold 9000 OEM Replacement LCD [BB-9000-LCD] - CAD$107.80 : HorizonWirelessOnline.com - Horizon Wireless, The World’s Cellular Repair Center ß...
Forum: BES Admin Corner 05-18-2011, 09:32 PM
Replies: 2
Views: 3,177
Posted By x14
Re: BES 5 Administrator Users BES Enabled?

You want to have only 1 account per user. To create an admin with a BlackBerry add the user as you would a regular user and give the the appropriate admin role.
Forum: BES Admin Corner 05-17-2011, 05:44 PM
Replies: 1
Views: 1,046
Posted By x14
Re: Removing old BES

The only thing that linked the two environments was the Transporter.
Forum: General 9800 Series Discussion - Torch 05-17-2011, 05:38 PM
Replies: 1
Views: 3,104
Posted By x14
Re: Torch 9800 SMS v Picture Message

A Long Text is a message exceeding 160 characters.
Forum: BES Admin Corner 05-09-2011, 05:47 AM
Replies: 8
Views: 2,331
Posted By x14
Re: blackberry on BES - outlook and other questions

1. If you move anything to a pst nothing will happen to it (no updates or reconciliation) because BES does not have access to the .pst file. BES only have access to whatever is on the Exchange...
Forum: BES Admin Corner 05-09-2011, 05:41 AM
Replies: 1
Views: 1,913
Posted By x14
Re: BES Domino: Configure BES in clustered environment

You don't have to do anything. As long as the mail servers are in a Domino cluster BES will failover automatically. The same way the Lotus Note client does auto failover.
Forum: BES Admin Corner 04-27-2011, 10:16 PM
Replies: 8
Views: 15,778
Posted By x14
Re: Getting old emails after wipe and sync

The only way to repopulate old mail is to have him removed from BES, add him back to BES, then perform activation. This will not get back all his old mail, only what the server is set to send back....
Forum: General 9700 Series Discussion - Bold 2 04-25-2011, 05:24 PM
Replies: 59
Views: 33,470
Posted By x14
Re: Latest 9700 software - 6.0.0.534

Installed.

Looks good. Speedier than 461.
Forum: BES Admin Corner 04-21-2011, 08:02 PM
Replies: 4
Views: 2,216
Posted By x14
Re: Recreate Database?

What they said.

You would spend more time trying to restore the db than to re-activate 5 users.
Forum: General 9700 Series Discussion - Bold 2 04-21-2011, 07:59 PM
Replies: 5
Views: 8,021
Posted By x14
Re: Latest OS 9700 - 6.0.0.2115/6.0.0.480 (Multilanguage)

I didn't have any issues with App World. It found all my installed apps.
Forum: BES Admin Corner 04-04-2011, 08:24 PM
Replies: 2
Views: 831
Posted By x14
Re: How different is the new role-based security in 5.0?

The admin security is very different between 4 and 5. In 4 you are stuck with the predefined roles and what those roles can do. In 5 you can create your own role and assign specific permissions to...
Forum: BES Admin Corner 04-03-2011, 06:03 PM
Replies: 10
Views: 4,220
Posted By x14
Re: BES 5 SRP Change

Basically if they don't get the new service book they will be SOL. Without the service book update the BlackBerry will continue to communicate to the old SRP.
Forum: BES Admin Corner 04-03-2011, 05:58 PM
Replies: 3
Views: 6,337
Posted By x14
Re: Exchange Client Access Server (CAS Server) and BES 5

Take a look at KB25864-Unable to send or receive email after the user's mailbox is moved to another Microsoft Exchange 2010 SP1 Server...
Forum: BES Admin Corner 03-30-2011, 08:07 PM
Replies: 4
Views: 1,546
Posted By x14
Re: Is BES for exchange is compatible with lotus notes same time collaboration server

Yes you can run BES for Exchange and connect to Sametime. We have BESEX 5 connecting to Sametime 8.
Forum: BES Admin Corner 03-23-2011, 09:02 PM
Replies: 1
Views: 2,016
Posted By x14
Re: OCS 2007 R2 and BES 5

For OCS 2007 R2 you need CWA.

BES 5.0.3 will support OCS 2007 R2. BES 5.0.2 and lower requires OCS 2007 R1 CWA (KB17757-BlackBerry Enterprise Instant Messaging is not functional with Microsoft...
Forum: General 9700 Series Discussion - Bold 2 03-23-2011, 11:55 AM
Replies: 4
Views: 6,056
Posted By x14
Re: Restore my BBM Contact List

If you made a backup before the BBM upgrade you can restore from that.
Forum: BES Admin Corner 03-20-2011, 08:01 AM
Replies: 4
Views: 2,666
Posted By x14
Re: What SQL 2008 features BES 5 needs

You don't need SQL Reporting Services to run the BES reports.
Forum: BES Admin Corner 03-15-2011, 02:45 PM
Replies: 1
Views: 912
Posted By x14
Re: BlackBerry Database 5.0.2

KB12247-How to move from a Microsoft SQL Server Desktop Engine (MSDE) database to a Microsoft SQL Server database...
Forum: BES Admin Corner 03-02-2011, 07:02 PM
Replies: 4
Views: 1,870
Posted By x14
Re: BES v4.0 reinstall on new server, need guide

See KB10278-How to perform a knife-edge cutover for BlackBerry Enterprise Server 4.0 and 4.1...
Forum: General 9700 Series Discussion - Bold 2 03-02-2011, 04:12 AM
Replies: 43
Views: 31,614
Posted By x14
Re: Latest OS: 9700 6.0.0.1965/6.0.0.461 (All Languages)

Is it just me or is there no Visual Voicemail in this?
Forum: BES Admin Corner 02-28-2011, 01:13 PM
Replies: 5
Views: 2,271
Posted By x14
Re: Cannot run Blackberry Administration Service

If you are looking for it in the IIS wwwroot folder you are not going to find it. BAS uses Apache Web Server.

First thing to try is to restart the BAS services.
Forum: BES Admin Corner 02-27-2011, 07:33 AM
Replies: 2
Views: 2,322
Posted By x14
Forum: BES Admin Corner 02-25-2011, 02:39 PM
Replies: 2
Views: 1,561
Posted By x14
Re: Global address list appear on contacts on the bb

Even if you get everyone onto 1 GAL and pobulate it, there is no way to push the contacts in the GAL onto the BlackBerry. You need a 3rd party application if you want a corporate directory on the...
Forum: BES Admin Corner 02-25-2011, 02:36 PM
Replies: 6
Views: 1,677
Posted By x14
Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

Make sure you have the latest BES patches. There are a few issues with running BMS in virtual machines which are fixed in the patch.
Forum: BES Admin Corner 02-25-2011, 11:31 AM
Replies: 2
Views: 2,146
Posted By x14
Re: Moving bb users from Exchange storage group to a new exchang storage group affect

You don't have to do a thing. BES will update. We move people to different storage group all the time.
Forum: BES Admin Corner 02-25-2011, 11:28 AM
Replies: 5
Views: 1,519
Posted By x14
Re: Can we install Monitroting service on our BAS or BES server as well?

As long as you have enough memory you can run both on the same server. We do.

The only restriction with BMS is it should not be install on the same server as MDS-CS.
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