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Forum: BES Admin Corner 12-06-2011, 08:36 AM
Replies: 4
Views: 2,693
Posted By elbutre
Re: bes user migration from 2007 to 2010 error message

in the end i removed the user from the bes server. added her back in and now it is working okay and the errors have gone
Forum: BES Admin Corner 12-02-2011, 03:29 AM
Replies: 4
Views: 2,693
Posted By elbutre
Re: bes user migration from 2007 to 2010 error message

i got 2 more errors like i had before it then stopped. only to be replaced with

CalICSSynchronizer::Synchronize - Synchronize failed: (0x80004005), step 0/0 and
DoICS() failed: ERR_FAIL...
Forum: BES Admin Corner 12-01-2011, 11:15 AM
Replies: 4
Views: 2,693
Posted By elbutre
Re: bes user migration from 2007 to 2010 error message

will give that a go, weird thing is the users blackberry is working fine. i did run a handheld cleanup and at least now i am only getting the error once per hour rather than every 10 minutes. have...
Forum: BES Admin Corner 12-01-2011, 06:23 AM
Replies: 4
Views: 2,693
Posted By elbutre
bes user migration from 2007 to 2010 error message

hi

i moved my besadmin account to my exchange 2010 (from 2007) server earlier in the week and all works fine. i have now started to move bes users from exchange 2007 to exchange 2010.

last...
Forum: BES Admin Corner 11-29-2011, 04:58 AM
Replies: 4
Views: 4,333
Posted By elbutre
Re: cannot upgrade to bes 5.0.3 mr5

ok problem solved. i failed over bes services to standby server and tried to update and received same error, i then also failed over sql mirror to the sql standby server and this time the...
Forum: BES Admin Corner 11-25-2011, 05:28 PM
Replies: 4
Views: 4,333
Posted By elbutre
Re: cannot upgrade to bes 5.0.3 mr5

yes i noticed that too, the SQL server is local on the same server and is working fine. I am logged in to it using the besadmin account (AD service account for bes services) and sql services are up...
Forum: BES Admin Corner 11-21-2011, 06:37 PM
Replies: 4
Views: 4,333
Posted By elbutre
cannot upgrade to bes 5.0.3 mr5

hi

i have a bes 5.0.3mr2 server in HA mode

i installed the mr5 on the standby ha server and installation went fine
i attempted the same on the primary bes ha server but it fails with the text...
Forum: BES Admin Corner 07-21-2011, 11:02 AM
Replies: 7
Views: 10,083
Posted By elbutre
Re: Lync 2010 with BES 5 SP3

i found the rim instructions pretty hopeless as well as far as the ssl certificate is concerned as well. I am getting fed up with all these SAN certificates for exchange, lync and now bes as well....
Forum: BES Admin Corner 07-12-2011, 04:14 AM
Replies: 1
Views: 1,931
Posted By elbutre
bes 5.0.3 ha and upgrade of cdo 1.2.1

hi

i am running bes 5.0.3 and need to upgrade my mapi and cdo.dll files

found this excellent article
KB15779-How to install or upgrade the Microsoft Exchange Server MAPI Client and...
Forum: BES Admin Corner 07-04-2011, 08:00 AM
Replies: 1
Views: 2,303
Posted By elbutre
BES 5.0.3 and unity Connection 8.5

hi

i am about to upgrade my voicemail system to unity connection 8.5 and just discovered the following:

Symptom: When UC is configured for single inbox to Exchange, where a Blackberry...
Forum: BES Admin Corner 06-20-2011, 03:36 AM
Replies: 3
Views: 3,156
Posted By elbutre
Re: bes 5 sp3 mr1 random clients have contact synch stopped

this worked, under address book options the wireless synch option has re-appeared and all the missing contacts are synched up again. waiting for the next time for this to happen :-(

did you find...
Forum: BES Admin Corner 06-20-2011, 03:33 AM
Replies: 21
Views: 3,865
Posted By elbutre
Re: RIM Financial Outlook Dismal, 500,000 Playbooks Shipped

playbook was pulled by my provider as it does not work on certain wireless networks (cannot vpn in to corporate networks) we have serveral android users and if we turn on active synch on his device...
Forum: BES Admin Corner 06-09-2011, 08:40 AM
Replies: 3
Views: 3,156
Posted By elbutre
Re: bes 5 sp3 mr1 random clients have contact synch stopped

ok, the user with affected bberry will be back in the office tomorrow and i will try that, thanks for that.
Forum: BES Admin Corner 06-09-2011, 04:41 AM
Replies: 3
Views: 3,156
Posted By elbutre
bes 5 sp3 mr1 random clients have contact synch stopped

hi

i have noticed that once in a while the bes server complains about

Message=[SYNC-PIMConnector] User's Address Book is not initialized in Exchange, sync request ignored {user name}
...
Forum: BES Admin Corner 05-18-2011, 11:53 AM
Replies: 4
Views: 1,659
Posted By elbutre
Re: bes 5 sp3 (mr1) very fast bms console

received this email on Monday from rim

Hello,
BlackBerry Enterprise Server v5.0 Service Pack 3 Maintenance Release 2 for Microsoft Exchange and IBM Lotus Domino is now available for download....
Forum: BES Admin Corner 05-18-2011, 10:30 AM
Replies: 4
Views: 1,659
Posted By elbutre
bes 5 sp3 (mr1) very fast bms console

hi

is it just me or since upgrading from sp2 to sp3 (bes 5) the bas and bms console are so much quicker

i run everything on 1 virtual server (in ha mode to a server in our DR site) and...
Forum: BES Admin Corner 05-13-2011, 08:37 AM
Replies: 7
Views: 2,021
Posted By elbutre
Re: bes 5 sp3 for exchange keeps failing

funnily enough after rim suggested there was no issue it started working for me yesterday from all the different sites i tried. same thing for happened to some of my friends who had tried to download...
Forum: BES Admin Corner 05-11-2011, 04:23 PM
Replies: 1
Views: 1,617
Posted By elbutre
Re: BMS isue after upgrading to bes 5 sp3 mr1 (from sp2)

okay, was easy, just needed to generate a new web.keystore file using this method

KB20207-"Page cannot be found" appears when accessing BlackBerry Monitoring Service...
Forum: BES Admin Corner 05-11-2011, 03:30 PM
Replies: 1
Views: 1,617
Posted By elbutre
BMS isue after upgrading to bes 5 sp3 mr1 (from sp2)

hi
today i upgraded my bes-ha servers from sp2 to sp3 mr1. i had some issues with the mirrored SQL database as i had to edit the registry key to inform the bes-ha setup about the sql mirror (somehow...
Forum: BES Admin Corner 05-11-2011, 06:50 AM
Replies: 7
Views: 2,021
Posted By elbutre
bes 5 sp3 for exchange keeps failing

hi

has anyone succesfully downloaded bes 5 sp3 for exchange recently

i have now tried with 6 different clients at 3 different sites in 2 countries (UK and USA) and each time it fails

usually...
Forum: BES Admin Corner 04-20-2011, 04:43 AM
Replies: 0
Views: 794
Posted By elbutre
BES 5 Monitoring of users

hi

i have 25 users and i would like to use BMS to monitor our VIP users (10 of them) to make sure their blackberries are always connected to our BES Server.

i can manually setup the rules for...
Forum: BES Admin Corner 04-19-2011, 09:06 AM
Replies: 2
Views: 1,340
Posted By elbutre
Re: What is best upgrade path from 5.0 MR2

why not go to sp3? you can upgrade straight to sp3 and then apply mr1 for sp3?
Forum: BES Admin Corner 04-19-2011, 08:59 AM
Replies: 11
Views: 1,589
Posted By elbutre
Re: 30000 users Migration and No idea

it might be an idea to get a consultant for this type of project? i can't help you as i only manage a 25 user environment. one thing to consider is the latency on the network between all the sites...
Forum: BES Admin Corner 04-13-2011, 04:30 AM
Replies: 22
Views: 5,396
Posted By elbutre
Re: BES 5 SP3 for Domino and Exchange Available

i am currently running bes 5.0.2 in HA (using 2 servers) and like to upgrade to sp3. i have read the upgrade guide and it is not clear to me at all how to go about this.

i read chapter 6 and...
Forum: BES Admin Corner 04-13-2011, 04:17 AM
Replies: 1
Views: 1,944
Posted By elbutre
Re: BES 5.0 High Availability

i don't think server OS matters but if you run SQL server express you will need to somehow mirror that and you will need SQL server standard at least. i think you will need to sort that out first,...
Forum: BES Admin Corner 03-10-2011, 08:34 AM
Replies: 4
Views: 2,362
Posted By elbutre
Re: BES 5 compatible with OS 4.x

we still have 2 blackberry users with os 4.x and it works fine, they cannot flag messages for one and have it synch with outlook, everything else seems to work okay but these 2 blackberry users are...
Forum: BES Admin Corner 03-09-2011, 09:07 AM
Replies: 9
Views: 2,651
Posted By elbutre
Re: Push applications from bes 5.02 delay of over 24 hours

yes i am, i just found this link, stopped all BAS services and then restarted it on primary only and now apps have been deployed

pushing IT policy and application - BlackBerry Support Community...
Forum: BES Admin Corner 03-09-2011, 08:38 AM
Replies: 9
Views: 2,651
Posted By elbutre
Re: Push applications from bes 5.02 delay of over 24 hours

another update, so i have deployed the same application to 5 more users and guess what, same issue, nothing showing up in the job (tasks) section and they do not show as resolved. i am running 5.0.2...
Forum: BES Admin Corner 03-09-2011, 05:00 AM
Replies: 9
Views: 2,651
Posted By elbutre
Re: Push applications from bes 5.02 delay of over 24 hours

this morning I rebooted the bes server (also had to apply some ms updates) and now the appliation is showing in the resolved application tab for those 4 users so i think we are getting somewhere.
...
Forum: BES Admin Corner 03-08-2011, 12:16 PM
Replies: 9
Views: 2,651
Posted By elbutre
Re: Push applications from bes 5.02 delay of over 24 hours

i assign them directly to the user, I used to have 1 other required application which i have now set to disallowed (and it uninstalled it) and made the new app a required app (and it installed it...
Forum: BES Admin Corner 03-08-2011, 11:19 AM
Replies: 9
Views: 2,651
Posted By elbutre
Re: Push applications from bes 5.02 delay of over 24 hours

I am afraid there is nothing in the deployment job tasks and it is also not listed under view resolved or other resolved applications.

the application deployed to my bberry on Saturday afternoon...
Forum: BES Admin Corner 03-08-2011, 06:41 AM
Replies: 3
Views: 1,605
Posted By elbutre
Re: Anyone installed SP1 to their Server 2008 BES yet and any ill effects?

i am holding off as well because of the bas issue
Forum: BES Admin Corner 03-08-2011, 06:20 AM
Replies: 9
Views: 2,651
Posted By elbutre
Push applications from bes 5.02 delay of over 24 hours

hi

i have a bes 5.02 server running on windows 2008r2 with sql 2008r2

everything works fine

i have several apps that i push out and i wanted to push out a new application and remove another....
Forum: BES Admin Corner 02-14-2011, 02:01 AM
Replies: 12
Views: 19,216
Posted By elbutre
Re: BAS-AS.exe fails unexpectdly Admin services unavailable.

thanks, i will give that a try today (installing all the updates except for the one you mention) and see if that solves the issue
Forum: BES Admin Corner 02-11-2011, 09:15 AM
Replies: 12
Views: 19,216
Posted By elbutre
Re: BAS-AS.exe fails unexpectdly Admin services unavailable.

it seems to be back with some feb 2011 ms updates

after applying these hotfixes i had same issue
- Security Update for Windows Server 2008 R2 x64 Edition (KB2475792)
- Security Update for...
Forum: BES Admin Corner 02-11-2011, 09:09 AM
Replies: 28
Views: 34,828
Posted By elbutre
Re: BES admin service and web console wont display

hi

i had bas service problems as well and resolved it last year by removing the 2 hotfixes mentioned

the hotfixes released by MS this month (feb 2011) cause the BAS service to crash again

it...
Forum: BES Admin Corner 12-16-2010, 04:24 AM
Replies: 0
Views: 1,025
Posted By elbutre
bes 5 monitoring, adding rules to multiple users

hi

does anyone know how you can add a bunch of rules/thresholds to all users at the same time?

i have only found a way of doing this per 1 user at a time, i only have 20 odd users so not such a...
Forum: BES Admin Corner 12-15-2010, 05:36 PM
Replies: 3
Views: 2,296
Posted By elbutre
Re: bes user folder redirection

hi

no i did not add any subfolders for redirection in BAS
Forum: BES Admin Corner 12-10-2010, 05:34 AM
Replies: 0
Views: 1,589
Posted By elbutre
BAS slow on public folder contacts setup

hi

i have been running bes 5.0 sp2 for a little while now and i have noticed (always been the case) that when i went to configure public folder contact sync that it takes a good 3 minutes for the...
Forum: BES Admin Corner 12-10-2010, 05:29 AM
Replies: 8
Views: 2,425
Posted By elbutre
Re: High Availability across 2 DC's..possible?

hi

i have 2x bes servers in HA

1 is in DC A (primary site)
2nd one is in DC B (DR site)
i also have SQL mirrored with a SQL witness in a 3rd site to get optimal quorum

i have been running...
Forum: BES Admin Corner 12-08-2010, 08:09 AM
Replies: 3
Views: 2,296
Posted By elbutre
bes user folder redirection

hi

one of my users suffers from not having the

file option in her message menu
when clicking on folder redirection only the folder desktop shows

i have tried this fix but it does not work...
Forum: BES Admin Corner 10-27-2010, 04:59 AM
Replies: 5
Views: 4,011
Posted By elbutre
i did go for this setup, i have my SQL servers...

i did go for this setup, i have my SQL servers mirrorred with a 3rd witness server, i can kill box 1 (either completely or just sql or just bes services) and the 2nd box takes over no problem.

i...
Forum: BES Admin Corner 10-06-2010, 10:32 AM
Replies: 9
Views: 4,052
Posted By elbutre
do any of you use sql witness database server, if...

do any of you use sql witness database server, if yes do you have it on the same lan as your principal sql server or do you place it on the lan where the witness server is located, which can be on...
Forum: BES Admin Corner 10-06-2010, 10:13 AM
Replies: 10
Views: 4,830
Posted By elbutre
the keystorepass is correct, just checked it

the keystorepass is correct, just checked it
Forum: BES Admin Corner 10-05-2010, 09:56 AM
Replies: 6
Views: 1,158
Posted By elbutre
in terms of functionality it does seem to get...

in terms of functionality it does seem to get better and better, i use it to manage all our servers, workstations and not just blakberry service, it has plugins for tier 1 applications like exchange,...
Forum: BES Admin Corner 10-05-2010, 07:10 AM
Replies: 0
Views: 2,144
Posted By elbutre
bes 5.0 ha sql mirror placement of witness server

hi

i have 2 sites, our office and our DR site

i have 1 bes 5 primary server with sql server 2008 r2 principal besmgt database running in our office

i have 1 bes 5 standby server with sql...
Forum: BES Admin Corner 10-05-2010, 05:23 AM
Replies: 6
Views: 1,158
Posted By elbutre
i have been using rove admin for many years now,...

i have been using rove admin for many years now, perfect management tool to manage your bes environment when not behind a computer
Forum: BES Admin Corner 10-05-2010, 05:22 AM
Replies: 10
Views: 4,830
Posted By elbutre
i rebooted the bes server this morning and the...

i rebooted the bes server this morning and the monitoring page is no longer working (Same error as before). is this expected behaviour after a reboot and do you have to do those 8 steps each time...
Forum: BES Admin Corner 10-05-2010, 05:19 AM
Replies: 2
Views: 2,775
Posted By elbutre
i odn't know if backup exec has a plugin for sql...

i odn't know if backup exec has a plugin for sql express databases or maybe it only works for proper sql database (my backup software only recognises proper sql and not sql express)
i have...
Forum: BES Admin Corner 10-04-2010, 10:24 AM
Replies: 10
Views: 4,830
Posted By elbutre
perfect, it did the trick for me too, thanks very...

perfect, it did the trick for me too, thanks very much
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