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Search took 0.07 seconds. Search: Posts Made By: salsa
Forum: General BlackBerry Discussion 04-01-2008, 12:50 PM
Replies: 51
Views: 6,280
Posted By salsa
I heard these forums were put up so that RIM can...

I heard these forums were put up so that RIM can provide answers to questions without the need for us to call them - though their tech support people are pretty good.
Forum: General BlackBerry Discussion 04-01-2008, 12:47 PM
Replies: 51
Views: 6,280
Posted By salsa
RIM Official Forums

Hey All,

Wanted to pass this website on as it appears it just came up today. Maybe now we can get some of those questions finally answered from official RIM posters :)

BlackBerry® Support...
Forum: General BlackBerry Discussion 11-19-2007, 08:01 PM
Replies: 10
Views: 1,168
Posted By salsa
Well it's time to start using Desktop Manager. ...

Well it's time to start using Desktop Manager. There is no way to wirelessly sync your new BB to your Lotus Notes - the BES can only sync that with one BB at a time. Therefore you need to install...
Forum: General BlackBerry Discussion 11-16-2007, 09:13 PM
Replies: 1
Views: 691
Posted By salsa
In 4.1.0 and 4.1.1 you had the option of...

In 4.1.0 and 4.1.1 you had the option of installing MDSS separately. However, 4.1.2 and later you have to reinstall BES and choose the option on the setup type screen. Running the setup file without...
Forum: General BlackBerry Discussion 09-12-2007, 05:06 PM
Replies: 1
Views: 545
Posted By salsa
sol

unfortunately yes... unless you can find some other data rescue program that can find the files
Forum: General BlackBerry Discussion 09-10-2007, 07:54 PM
Replies: 2
Views: 1,407
Posted By salsa
bug

this is a problem with the original 4.2.2 code released with the 8830... check out blackberry.com/calendarpatch
Forum: General BlackBerry Discussion 10-10-2006, 12:02 AM
Replies: 3
Views: 1,122
Posted By salsa
Although I may not know what's wrong with your...

Although I may not know what's wrong with your BES setup you can try asking RIM for free. If you have BES Express installed you can register for free support at...
Forum: General BlackBerry Discussion 08-29-2006, 02:50 PM
Replies: 6
Views: 2,207
Posted By salsa
If that's a no go, I would recommend calling BB...

If that's a no go, I would recommend calling BB support at your carrier and telling them to escalate to RIM once you have described the issue.
Forum: General BlackBerry Discussion 08-29-2006, 02:49 PM
Replies: 5
Views: 1,984
Posted By salsa
If you wanted wireless sync with your IMAP...

If you wanted wireless sync with your IMAP account, you would have to integrate the BES with the mail server that is hosting the account. However, BES can only be setup with 3 mail platforms which...
Forum: General BlackBerry Discussion 08-29-2006, 10:03 AM
Replies: 5
Views: 1,984
Posted By salsa
First off, with BIS it is only one-way email...

First off, with BIS it is only one-way email reconciliation since the system is designed that way. It is also not designed to read the folder structure, etc.

BES does do all of the agove but the...
Forum: General BlackBerry Discussion 08-29-2006, 09:16 AM
Replies: 6
Views: 2,207
Posted By salsa
Not sure if it would help but you could try...

Not sure if it would help but you could try adding the switch mentioned in the below KB.

Livelink - Redirection...
Forum: General Legacy Device Discussion 07-17-2006, 09:16 AM
Replies: 3
Views: 711
Posted By salsa
Try deleting and sending a new desktop[CICAL]...

Try deleting and sending a new desktop[CICAL] service book which is responsible for all wireless calendar syncing. The service book section should be in settings/options > advanced options > service...
Forum: General BlackBerry Discussion 07-14-2006, 09:23 AM
Replies: 9
Views: 1,899
Posted By salsa
Yeah, the 7750 is an older model and I would...

Yeah, the 7750 is an older model and I would definitely recommend upgrading. The 7130e is fairly new, however, it depends if you like the SureType keyboard where there is 2 letters per key. If you...
Forum: General BlackBerry Discussion 07-14-2006, 09:07 AM
Replies: 2
Views: 1,354
Posted By salsa
1. Once an IT policy is applied to the BB, it is...

1. Once an IT policy is applied to the BB, it is impossible to remove it. You need to apply a blank policy to remove any restrictions, however, a security wipe will remove some restrictions such as...
Forum: General BlackBerry Discussion 07-13-2006, 02:24 PM
Replies: 6
Views: 2,730
Posted By salsa
That's odd. I have seen it go to -1 before but...

That's odd. I have seen it go to -1 before but that went away on it's own. You could try deleting your service books for those email accounts and resending them to your BB.

Service books are in...
Forum: General BlackBerry Discussion 07-11-2006, 03:15 PM
Replies: 7
Views: 1,033
Posted By salsa
When your in the browser, click the trackwheel...

When your in the browser, click the trackwheel and go to options and then browser configuration. At the top of this screen, it should give you the name of the browser.

Another way to test is go...
Forum: General BlackBerry Discussion 07-11-2006, 03:11 PM
Replies: 8
Views: 2,137
Posted By salsa
- The messages icon houses all emails to all...

- The messages icon houses all emails to all accounts. It is not possible to hide this icon.
- BIS is a service (BlackBerry Internet Service) and not an email account. You can setup up to 10 email...
Forum: General Legacy Device Discussion 07-11-2006, 02:02 PM
Replies: 7
Views: 1,375
Posted By salsa
I concur as well :) Also, you want to make...

I concur as well :)

Also, you want to make sure that you are not forwarding a SENT item as that will not work in BIS 2.0.

What Is - Unable to forward a sent message with a BlackBerry Internet...
Forum: General BlackBerry Discussion 07-11-2006, 01:34 PM
Replies: 8
Views: 2,137
Posted By salsa
It is possible to have an separate icon for each...

It is possible to have an separate icon for each email account you setup with BIS. However, you need to be on BIS 2.0 and the handheld software has to be at least 4.1. You will have the messages...
Forum: General BlackBerry Discussion 07-11-2006, 12:56 PM
Replies: 7
Views: 1,033
Posted By salsa
Make sure you are using the Internet Browser to...

Make sure you are using the Internet Browser to go to the website instead of the WAP(carrier) browser. Btw, if you are Cingular, the messenger will not work since Cingular has not opted for the...
Forum: General BlackBerry Discussion 07-11-2006, 12:51 PM
Replies: 1
Views: 1,164
Posted By salsa
You have desktop service books on the BB (desktop...

You have desktop service books on the BB (desktop manager is configured for Desktop Redirector). Since your probably setup on BIS, check the below link for a fix.

Support - Network@etp messages...
Forum: General Legacy Device Discussion 07-11-2006, 12:47 PM
Replies: 1
Views: 653
Posted By salsa
The BB is designed to automatically switch to the...

The BB is designed to automatically switch to the incoming message. I think the timeout is 1 minute before it won't switch.
Forum: General BlackBerry Discussion 07-11-2006, 12:36 PM
Replies: 2
Views: 841
Posted By salsa
Once you have BB service with Cingular go to the...

Once you have BB service with Cingular go to the below link and try to create an account.

http://bis.na.blackberry.com/html?brand=mycingular
Forum: General BlackBerry Discussion 07-11-2006, 12:31 PM
Replies: 8
Views: 2,137
Posted By salsa
What do you mean same folder? Each BB user will...

What do you mean same folder? Each BB user will have their own BIS account and they can integrate their GroupWise email account using the POP access/forwarding. Messages sent to that email account...
Forum: General BlackBerry Discussion 07-11-2006, 10:05 AM
Replies: 12
Views: 1,580
Posted By salsa
The reason is that some carriers have opted in...

The reason is that some carriers have opted in for the option to integrate Hotmail accounts. If they don't have it, you won't be able to integrate it unless you have POP access. For example,...
Forum: General BlackBerry Discussion 07-11-2006, 09:58 AM
Replies: 8
Views: 2,137
Posted By salsa
Setup POP access on your GroupWise mail server...

Setup POP access on your GroupWise mail server and integrate the email accounts using the BlackBerry Internet Service (BIS).

How To - Configure GroupWise to work with BlackBerry Internet Service...
Forum: General BlackBerry Discussion 07-11-2006, 09:44 AM
Replies: 2
Views: 1,148
Posted By salsa
It's not possible to do that.

It's not possible to do that.
Forum: General BlackBerry Discussion 06-25-2006, 01:25 PM
Replies: 13
Views: 2,917
Posted By salsa
Yeah right. The Nextel representative doesn't...

Yeah right. The Nextel representative doesn't know what he is talking about. Nextel can have the Internet Browser only on the following models: 7510 (requires at least 4.0.2 handheld software),...
Forum: General BlackBerry Discussion 06-25-2006, 01:12 PM
Replies: 5
Views: 1,409
Posted By salsa
It is not possible to get emails on the BB using...

It is not possible to get emails on the BB using Intellisync. Intellisync is only for synchronizing address book, calendar, memopad and tasks. It does have the option to reconcile email but that is...
Forum: General BlackBerry Discussion 06-25-2006, 12:44 PM
Replies: 18
Views: 2,487
Posted By salsa
The closest you can get to real time email with...

The closest you can get to real time email with Hotmail is fowarding your email to the BIS BB address. There is no real time email delivery with BIS unless you have setup a Yahoo email account or...
Forum: General BlackBerry Discussion 04-03-2006, 06:30 AM
Replies: 2
Views: 1,513
Posted By salsa
1. You can only wireless sync if you are on a BES...

1. You can only wireless sync if you are on a BES and if you are, it should sync automatically when creating a contact on either location.
2. Your global address list? Is this your contacts in...
Forum: General Legacy Device Discussion 04-01-2006, 11:03 PM
Replies: 3
Views: 793
Posted By salsa
I would try reinstalling the handheld software on...

I would try reinstalling the handheld software on your computer.

First use the Control Panel > Add or Remove Programs to uninstall the software. The name should have BlackBerry and your model in...
Forum: General Legacy Device Discussion 02-14-2006, 10:59 AM
Replies: 1
Views: 1,364
Posted By salsa
There is serial to usb converters that can be...

There is serial to usb converters that can be used for older BB's but I am unsure if this would work the other way.
Forum: General BlackBerry Discussion 02-14-2006, 10:56 AM
Replies: 1
Views: 2,287
Posted By salsa
If it suspended it is because your carrier did...

If it suspended it is because your carrier did so. Contact them to find out why they did it.
Forum: General BlackBerry Discussion 02-14-2006, 10:53 AM
Replies: 1
Views: 1,721
Posted By salsa
Contact who you purchased the BES from - if they...

Contact who you purchased the BES from - if they can't help you they should transfer you over to BB customer care. Make sure they stay on the line while transferring otherwise you will get...
Forum: General BlackBerry Discussion 02-14-2006, 10:51 AM
Replies: 2
Views: 1,089
Posted By salsa
Pending messages from the BB are stored on the...

Pending messages from the BB are stored on the BB. :P
Pending messages to the BB are stored on a RIM server where it continously attempts to send the message to the BB for a period of 7 days.
Forum: General BlackBerry Discussion 02-14-2006, 10:49 AM
Replies: 3
Views: 993
Posted By salsa
1. Type the password wrong ten times or wipe...

1. Type the password wrong ten times or wipe handheld from the options > security menu but assuming your not purposely trying to lose the data, no.

2. What kind of data backup CD are you using? Is...
Forum: General BlackBerry Discussion 02-14-2006, 10:44 AM
Replies: 2
Views: 1,810
Posted By salsa
Did you purchase this 7100g from Cingular? If...

Did you purchase this 7100g from Cingular? If so, the reason would be because there is no 4.1 software currently approved for use on that model. Where did you download that software from?
Forum: General BlackBerry Discussion 02-14-2006, 10:40 AM
Replies: 1
Views: 1,064
Posted By salsa
The only way you can send an attachment from the...

The only way you can send an attachment from the BB is if you have an existing email with the attachment which you would forward to the intended recipient.
Forum: General BlackBerry Discussion 02-14-2006, 10:39 AM
Replies: 2
Views: 1,002
Posted By salsa
When you receive the email that has the...

When you receive the email that has the attachment, the attachment does not come with the email although the BB knows that there is one. When you view the attachment (retrieve full content), a...
Forum: General BlackBerry Discussion 02-14-2006, 10:32 AM
Replies: 5
Views: 1,152
Posted By salsa
Setup the users on BB desktop redirector. ...

Setup the users on BB desktop redirector. Redirector is like a mini BES but without some features such as viewing attachments. It should be able to reconcile email though I'm not sure if it is...
Forum: General BlackBerry Discussion 10-06-2005, 11:40 AM
Replies: 0
Views: 813
Posted By salsa
BIS-T Outage Over

Hey Guys and Gals,

Wanted to let you know that the issue has been resolved and that messages should start arriving. There is a large queue at the moment so give it some time. This is from a...
Forum: General BlackBerry Discussion 09-15-2005, 12:14 PM
Replies: 1
Views: 2,604
Posted By salsa
Sounds like the MDS your using can't properly...

Sounds like the MDS your using can't properly convert the page for your BB.
Forum: General BlackBerry Discussion 09-15-2005, 12:09 PM
Replies: 11
Views: 3,681
Posted By salsa
This change is only for T-Mobile. Basically to...

This change is only for T-Mobile. Basically to test out the features of the new BIS (BWC) before possibly doing the same for other carriers. Lots of new things coming out with it as you can see at...
Forum: General BlackBerry Discussion 09-13-2005, 12:17 PM
Replies: 61
Views: 7,104
Posted By salsa
I just tried to install it with the app loader...

I just tried to install it with the app loader and it failed. Tried the OTA link and that failed as well. Used javaloader to install and thats fine, however when it brings up the menu for the game...
Forum: General Legacy Device Discussion 09-13-2005, 11:25 AM
Replies: 9
Views: 1,080
Posted By salsa
Sounds like it but before assuming so, try this. ...

Sounds like it but before assuming so, try this. Plug in the USB cable and once Windows recognizes it and the BB starts charging (about a second), the backlight should come on. If not, I would RMA...
Forum: General BlackBerry Discussion 09-13-2005, 11:23 AM
Replies: 4
Views: 1,362
Posted By salsa
Yes.

Yes.
Forum: General BlackBerry Discussion 09-13-2005, 11:20 AM
Replies: 2
Views: 1,048
Posted By salsa
Not possible. The password is encrypted in the...

Not possible. The password is encrypted in the memory of the BB and any tampering with electronic methods is not possible as well.
Forum: General BlackBerry Discussion 09-13-2005, 11:17 AM
Replies: 1
Views: 880
Posted By salsa
1. Known issue. KB-03734...

1. Known issue.
KB-03734...
Forum: General BlackBerry Discussion 08-24-2005, 03:41 PM
Replies: 4
Views: 4,491
Posted By salsa
For complex issues like these, you should call...

For complex issues like these, you should call your carrier for support. Better yet would be to utilise your TSupport from RIM.
Showing results 1 to 50 of 91
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