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Forum: General 9000 Series Discussion - Bold 08-25-2009, 02:34 PM
Replies: 86
Views: 11,745
Posted By tgray
Still on the phone with AT&T after an hour. They...

Still on the phone with AT&T after an hour. They are sending me over to the Enterprise Technical Support group. As info, have removed my device from any IT Policy or Software Configuration group on...
Forum: General 9000 Series Discussion - Bold 08-25-2009, 01:54 PM
Replies: 86
Views: 11,745
Posted By tgray
Are you on a BES? Perhaps there is some kind of...

Are you on a BES? Perhaps there is some kind of restriction on the BES. I'm seeing the same thing.
Forum: BlackBerry Unite 10-04-2008, 10:39 AM
Replies: 119
Views: 26,449
Posted By tgray
GPS Tracking Logs

This question seems extremely silly compared to the rest of the posts in this thread, but how exactly do you access the GPS tracking logs once the ITPolicy mod has been pushed?

Thanks and I...
Forum: General 9000 Series Discussion - Bold 09-05-2008, 11:54 AM
Replies: 19
Views: 1,388
Posted By tgray
Country List Where Bold is Available?

We are trying to find a list of countries / carriers where the BOLD is currently available so we can gripe at AT&T. Does anyone know of such a list?
Forum: GPS & Mapping 04-16-2008, 09:55 AM
Replies: 3
Views: 3,976
Posted By tgray
Would this be what you are looking for? ...

Would this be what you are looking for?

Blackberry GPS Tracker - Home (http://blackberrytracker.com)
Forum: General Legacy Device Discussion 02-06-2008, 12:40 PM
Replies: 28
Views: 17,915
Posted By tgray
Okay... I downloaded a new copy of the...

Okay...

I downloaded a new copy of the policy.bin file (the one John Clark is hosting). It seemed to be less restrictive than the one that was originally hosted on ig3.net. I followed the...
Forum: General Legacy Device Discussion 02-06-2008, 12:27 PM
Replies: 28
Views: 17,915
Posted By tgray
Well crap. I ended up replacing my BB...

Well crap.

I ended up replacing my BB because I couldn't get the firewall issue to resolve itself and JiveTalk wouldn't work.

So today I plugged in my BB to my laptop where I had already...
Forum: Aftermarket Software 01-21-2008, 02:41 PM
Replies: 16
Views: 1,327
Posted By tgray
For my Curve 8310 w/ AT&T... As info, I...

For my Curve 8310 w/ AT&T...

As info, I downloaded the one for xxx8220;OS 4.3 or OS 4.2 (8100 Pearl, 8800 Series, 8300 Series, 8700 Series with 4.2 OS)xxx8221; from your website. This is the one causing me...
Forum: General Legacy Device Discussion 01-21-2008, 02:41 PM
Replies: 28
Views: 17,915
Posted By tgray
*Removed my comments because they didn't make any...

*Removed my comments because they didn't make any sense.*

Sometimes I just get too excited when I post on here!
Forum: General Legacy Device Discussion 01-21-2008, 01:47 PM
Replies: 28
Views: 17,915
Posted By tgray
As FYI. I pushed a blank ITPOLICY to my...

As FYI.

I pushed a blank ITPOLICY to my BlackBerry 8310 and was UNABLE to change the Firewall setting to Disabled.

I have a new BlackBerry 8310 that has never been on the BES. The device is...
Forum: Aftermarket Software 09-18-2007, 05:00 PM
Replies: 5
Views: 835
Posted By tgray
Firmware 4.3 may provide such a thing for some of...

Firmware 4.3 may provide such a thing for some of the handhelds, but I'm not sure your model will have that firmware version any time soon.
Forum: Aftermarket Software 09-11-2007, 03:05 PM
Replies: 101
Views: 9,951
Posted By tgray
I reset my device. Same issue. I just now...

I reset my device. Same issue. I just now completely wiped my BlackBerry Curve using the JL_Cmdr and reloaded the firmware and still receive the java error:

Exact Error: Uncaught exception:...
Forum: Aftermarket Software 09-05-2007, 11:23 PM
Replies: 101
Views: 9,951
Posted By tgray
Wirelessly posted (8700c, 7100g, 7290, 7280:...

Wirelessly posted (8700c, 7100g, 7290, 7280: BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Trying to test and I get an uncaught exception javalang error on my Curve,...
Forum: Aftermarket Software 09-05-2007, 10:58 PM
Replies: 4
Views: 1,417
Posted By tgray
Wirelessly posted (8700c, 7100g, 7290, 7280:...

Wirelessly posted (8700c, 7100g, 7290, 7280: BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Out of curiosity, what helped you decide to purchase this app? Had you used...
Forum: Aftermarket Software 08-26-2007, 01:55 PM
Replies: 2
Views: 1,165
Posted By tgray
Wirelessly posted (8700c, 7100g, 7290, 7280:...

Wirelessly posted (8700c, 7100g, 7290, 7280: BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Boxtone reads and interprets the log files on the BES, so if these things...
Forum: GPS & Mapping 07-22-2007, 09:14 PM
Replies: 36
Views: 3,663
Posted By tgray
If there was a demo, I would consider trying it...

If there was a demo, I would consider trying it out so I can compare it to TeleNav. I use TeleNav now, but it works fine for me. I guess I'll stick with it for now.

Has anyone used both of these...
Forum: RIM Software 06-18-2007, 03:03 PM
Replies: 143
Views: 613,655
Posted By tgray
Looks like there is new 4.2 firmware version...

Looks like there is new 4.2 firmware version available for the Cingular 8700 AT&T branded devices.
Forum: GPS & Mapping 06-04-2007, 09:25 AM
Replies: 24
Views: 21,864
Posted By tgray
The reason BlackBerry Maps isn't "available" on...

The reason BlackBerry Maps isn't "available" on AT&T devices is because AT&T requested it that way. AT&T has a contract with Telenav, and in order to get more sales with Telenav, AT&T requested RIM...
Forum: General BlackBerry Discussion 05-31-2007, 05:51 PM
Replies: 5
Views: 935
Posted By tgray
One addition I noticed. When I switch between...

One addition I noticed. When I switch between primary profiles to, say, Vibrate, the exceptions are still in place. You would need to remove the check boxes for the exceptions in order to have the...
Forum: General BlackBerry Discussion 05-31-2007, 12:41 PM
Replies: 5
Views: 935
Posted By tgray
I have also been able to view the site from my...

I have also been able to view the site from my BlackBerry Browser too. So I just choose the voice, type in the phrase, and click Download to pull it down to the device.
Forum: General BlackBerry Discussion 05-31-2007, 12:14 PM
Replies: 5
Views: 935
Posted By tgray
Hmmm. You have a good point. My wife is already...

Hmmm. You have a good point. My wife is already suspicious enough. It probably doesn't help that the voice I chose on the AT&T Text-to-Speech website is the Audrey UK voice (I have a crush on...
Forum: General BlackBerry Discussion 05-31-2007, 12:05 PM
Replies: 5
Views: 935
Posted By tgray
Setting Up Individual Notifications for Specific Users

Explanation

I am probably the last BlackBerry user in the world to figure this out, but we were playing around the other day and figured out how to set individual notifications for specific users...
Forum: BES Admin Corner 05-21-2007, 03:18 PM
Replies: 17
Views: 3,031
Posted By tgray
Well, we have 2600+ units and we use Boxtone for...

Well, we have 2600+ units and we use Boxtone for our monitoring software. We were severely limping along without it and their product allows us to better understand the health of our Exchange...
Forum: General 8100 Series Discussion - Pearl 05-17-2007, 09:47 AM
Replies: 2
Views: 556
Posted By tgray
I'm not sure if you can walk into a Cingular...

I'm not sure if you can walk into a Cingular store and request an unlocked phone. If they were able to comply, you would probably end up paying out the wazoo for it.

You could check with Tmobile...
Forum: GPS & Mapping 05-17-2007, 09:39 AM
Replies: 2
Views: 748
Posted By tgray
The car system probably has an external antenna,...

The car system probably has an external antenna, as many built in or independent GPS systems have. Your BlackBerry antenna is built into the device and reception is probably much more noticeable on...
Forum: BES Admin Corner 05-02-2007, 09:59 AM
Replies: 1
Views: 728
Posted By tgray
Q: Message Retention Control Enforcement

We are looking for a way to enforce message retention control on our BlackBerries - essentially, we would like to for the Keep Message Duration setting to cap out at a specific number of days.

I...
Forum: BES Admin Corner 02-21-2007, 05:20 PM
Replies: 236
Views: 35,515
Posted By tgray
How is this done? How long do you have to leave...

How is this done? How long do you have to leave it configured like this?

Exchange 2000
BES 4.1
Forum: BES Admin Corner 02-21-2007, 05:12 PM
Replies: 607
Views: 71,531
Posted By tgray
Proxy Credentials

How is this done? How long do you have to leave it configured like this?

Exchange 2000
BES 4.1
Forum: BES Admin Corner 02-21-2007, 04:11 PM
Replies: 17
Views: 1,482
Posted By tgray
We're back up here in Fort Worth as well.

We're back up here in Fort Worth as well.
Forum: General BlackBerry Discussion 02-06-2007, 09:49 AM
Replies: 1
Views: 1,108
Posted By tgray
Wirelessly posted (8700c, 7100g, 7290, 7280:...

Wirelessly posted (8700c, 7100g, 7290, 7280: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

If anyone is interested, I am attending the Gartner Wireless & Mobility...
Forum: General 8100 Series Discussion - Pearl 12-21-2006, 02:01 PM
Replies: 8
Views: 1,147
Posted By tgray
I get the same thing - when I record a voice note...

I get the same thing - when I record a voice note and then click the wheel button, it does not give me the option to send the note. I think perhaps our itpolicy restricts mms messages and therefore...
Forum: General 8100 Series Discussion - Pearl 12-15-2006, 03:32 PM
Replies: 14
Views: 1,450
Posted By tgray
Not unless you installed a third party...

Not unless you installed a third party notification app on it like Message Alerts from WebMessenger.
Forum: BES Admin Corner 12-15-2006, 10:38 AM
Replies: 4
Views: 1,198
Posted By tgray
I assume the user has the device turned on. Most...

I assume the user has the device turned on. Most BBs dont allow data sync while the voice side is being used. The user could be on a long telephone call or out of coverage.

Or the dadgum thing...
Forum: BlackBerry Network 11-21-2006, 10:04 AM
Replies: 6
Views: 2,576
Posted By tgray
My Cingular Rep contacted me last night and...

My Cingular Rep contacted me last night and advised the following:

"I got an email back a moment ago that there is a latency issue going on in our WAP system that is effecting Blackberry delivery....
Forum: BlackBerry Network 11-20-2006, 11:13 AM
Replies: 6
Views: 2,576
Posted By tgray
Reports from Cingular users (BES)

I started noticing significant delays in message delivery (anything over 30 seconds to me is considered significant). It started about week or two ago and is still going on. I pulled up the stats...
Forum: BES Admin Corner 10-16-2006, 11:28 AM
Replies: 3
Views: 1,728
Posted By tgray
Okay. I broke down and asked RIM. Here's there...

Okay. I broke down and asked RIM. Here's there response. Not exactly what I was asking, but it helps a little I guess.

All handheld call logs are backed up indefinitely. This problem has been...
Forum: General BlackBerry Discussion 10-10-2006, 10:59 AM
Replies: 14
Views: 9,948
Posted By tgray
Lightbulb I called RIM TSupport and they advised the...

I called RIM TSupport and they advised the following regarding Desktop Redirector message routing. I'm not an Exchange Admin, so I will take the info to my team, but I thought I would post it here...
Forum: General BlackBerry Discussion 10-10-2006, 10:19 AM
Replies: 14
Views: 9,948
Posted By tgray
How a company can check BIS usage....

That brings up a really good question... What could a company check to see if unauthorized users are retreiving email through BIS and not BES?
Forum: BES Admin Corner 10-10-2006, 09:41 AM
Replies: 3
Views: 1,728
Posted By tgray
Question I guess this was a tougher question than I had...

I guess this was a tougher question than I had originally thought...
Forum: BES Admin Corner 10-09-2006, 10:49 AM
Replies: 3
Views: 1,728
Posted By tgray
Question Regarding Clearing Automatic Wireless Backup Data

BES 4.0

If I clear automatic wireless backup data for a user from the BES, how long does it take the BES to begin creating new wireless backup data for the user, such as user settings and...
Forum: Aftermarket Software 09-07-2006, 12:56 PM
Replies: 4
Views: 2,447
Posted By tgray
It's okay if you don't care that your data is...

It's okay if you don't care that your data is backed up anywhere. Nor can it be exported. They really need to address this issue. Think twice before you purchase Date Reminder from Mobiteq... Its...
Forum: Aftermarket Software 09-07-2006, 12:54 PM
Replies: 5
Views: 1,705
Posted By tgray
Well, I had to reload my firmware yesterday and...

Well, I had to reload my firmware yesterday and lost every reminder I installed in this app. They really need to provide an export / import option in this app. Until they do, I will not be renewing...
Forum: BES Admin Corner 09-07-2006, 10:49 AM
Replies: 4
Views: 988
Posted By tgray
We use Boxtone at our company and have been very...

We use Boxtone at our company and have been very pleased with its ability for reporting as well as the alerts it provides above and beyond what the BES is can provide.

I'm more of an end user...
Forum: Developer Forum 06-21-2006, 09:08 AM
Replies: 4
Views: 1,486
Posted By tgray
Should I Pay a Developer For This?

We need an application in our company to to manage SMS messages on the BlackBerry. I would like any received SMS messages to do the following:

- Tone and/or Vibrate
- Pop up a message (with...
Forum: General Legacy Device Discussion 06-07-2006, 04:52 PM
Replies: 16
Views: 1,595
Posted By tgray
Well, so much for troubleshooting this device. ...

Well, so much for troubleshooting this device. The guy left it on a plane so we have to replace his 8700 a third time now.....

I'll let ya'll know what happens with the brand new device.
Forum: BES Admin Corner 06-07-2006, 04:48 PM
Replies: 13
Views: 3,627
Posted By tgray
Ha! That's great. I really did didn't I?!?!?! ...

Ha! That's great. I really did didn't I?!?!?! No, I don't own, work for or have any investment in the Boxtone except that we purchased their application to use in our enterprise. We are a large...
Forum: Hardware & Accessories 06-06-2006, 11:43 AM
Replies: 6
Views: 14,415
Posted By tgray
You don't happen to be in the Dallas / Fort Worth...

You don't happen to be in the Dallas / Fort Worth area are you? We have lots of our BlackBerry users reporting sim card errors. I know Cingular is currently in the process of migrating their AT&T...
Forum: BlackBerry Network 06-02-2006, 06:18 PM
Replies: 5
Views: 2,083
Posted By tgray
If you company is big enough, Cingular might put...

If you company is big enough, Cingular might put in equipment for you.
Forum: BES Admin Corner 06-02-2006, 06:15 PM
Replies: 13
Views: 3,627
Posted By tgray
(y) Boxtone is amazing! We implemented the tool...

(y) Boxtone is amazing! We implemented the tool a few months ago and it has significantly reduced the amount of time our team spends monitoring the BES.

The last thing in the world I want is to...
Forum: General Legacy Device Discussion 05-30-2006, 03:08 PM
Replies: 16
Views: 1,595
Posted By tgray
This issue is rearing it's ugly head again in our...

This issue is rearing it's ugly head again in our organization. Anyone found a resolution?

Pairing an 8700 to a BMW auto...

The device is running the firmware available via the BlackBerry.com...
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