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Forum: General 9600 Series Discussion - Tour

04-26-2011, 05:23 PM

Replies: 0

Setup Wizard keeps opening

Views: 3,526

Posted By manuelw

Setup Wizard keeps opening

I have two users with Blackberry Tours on Verizon. They report that the setup wizard will randomly start, they complete the wizard, but it comes back up in a few weeks. Any ideas on how to stop this?

Forum: BES Admin Corner

06-01-2010, 11:50 AM

Replies: 4

Messages Dropping off bottom of Inbox

Views: 1,050

Posted By manuelw

Sure enough, on the handheld it was 30 Days. We...

Sure enough, on the handheld it was 30 Days. We manually adjusted it. Thanks!

Forum: BES Admin Corner

06-01-2010, 11:30 AM

Replies: 4

Messages Dropping off bottom of Inbox

Views: 1,050

Posted By manuelw

Messages Dropping off bottom of Inbox

A customer wishes to keep certain emails on his Blackberry indefinitely. He prefers messages never be purged from the phone.
I’ve made a custom IT Policy and set “Keep Message Duration” and “Keep...

Forum: General BlackBerry Discussion

04-02-2010, 12:05 PM

Replies: 4

Calendar Entries Stuck in 'Calendar - All' Database

Views: 7,640

Posted By manuelw

Calendar Entries Stuck in 'Calendar - All' Database

User updated their BB phone OS, performed a sync to Desktop Manager, and it wiped out all their future appointments from Outlook. On the phone, the appointments are there though, all past and future...

Showing results 1 to 4 of 4