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Forum: BlackBerry Network

11-07-2011, 11:23 AM

Replies: 40

SRP Disconneted - RIM tech support stated other reports are coming in now

Views: 31,790

Posted By flatfour

Re: SRP Disconneted - RIM tech support stated other reports are coming in now

Lets take up a collection to send some barbecue sauce up to
295 Phillip Street Waterloo, Ontario Canada

Forum: BES Admin Corner

11-07-2011, 11:20 AM

Replies: 3

RIM Issue: SRP disconnected

Views: 1,451

Posted By flatfour

RIM Issue: SRP disconnected

My SRP disconnected this morning at 8:20 AM CST (Chicago)

Called support and rep said:

We are investigating an ongoing issue. There is no ETA for resolution”

Jim

Forum: BES Admin Corner

05-15-2010, 09:06 PM

Replies: 1

4.1.7 Mr3 ?????

Views: 986

Posted By flatfour

4.1.7 Mr3 ?????

I am getting ready to install 4.1.7 and MR2 this evening. This is being performed to address a specific isue we are experiencing with 4.1.6 MR4.
The leap to 5 comes later in the summer.

Anyhoo,...

Forum: BES Admin Corner

05-12-2009, 09:25 AM

Replies: 15

Excessive Dispatcher / SRP disconnects

Views: 2,130

Posted By flatfour

No, it reconnects seconds later. The issue is...

No, it reconnects seconds later. The issue is that I usually see 1 or 2 of these per week.
There have been 12 more disconnects since I posted the original message.

I am on 416 MR4 Exchange

Forum: BES Admin Corner

05-12-2009, 08:13 AM

Replies: 15

Excessive Dispatcher / SRP disconnects

Views: 2,130

Posted By flatfour

Excessive Dispatcher / SRP disconnects

Since 10PM central yesterday, I have had 15 SRP disconnects. It reconnects seconds later. No changes have been made to the server and the network team says no problem with firewalls or ISP. Has...

Forum: BES Admin Corner

04-20-2009, 02:35 PM

Replies: 7

Duplicated emails on Blackberry

Views: 1,187

Posted By flatfour

Rules

Was Outlook checked for an auto forward rule to the device's verizon SMTP address?

Forum: BES Admin Corner

03-19-2008, 12:13 PM

Replies: 10

Moving BES to new 2008 x64?

Views: 4,541

Posted By flatfour

What you want to do is called a knife edge...

What you want to do is called a knife edge cutover. When I did mine back in January (for a server coming off lease) the entire process took me 37 minutes. This was with a seperate SQL server that I...

Forum: General BlackBerry Discussion

02-09-2008, 07:19 AM

Replies: 52

RIM Outage/Downtime Feb 9

Views: 12,657

Posted By flatfour

I just got thru after 2 hours of that friggin...

I just got thru after 2 hours of that friggin music

Rep claimed that this was a planned window from 0700 to 1100 GMT with an expected 1 hour downtime.

When I asked why no notification, he...

Forum: General BlackBerry Discussion

02-09-2008, 06:49 AM

Replies: 52

RIM Outage/Downtime Feb 9

Views: 12,657

Posted By flatfour

I am getting messages now

Time for breakfast!!!!!!!

Forum: BES Admin Corner

02-09-2008, 05:34 AM

Replies: 1

Come Join the 2/9/2008 BES outage chat

Views: 1,489

Posted By flatfour

Come Join the 2/9/2008 BES outage chat

http://www.blackberryforums.com/general-blackberry-discussion/116853-outage-anyone.html

Forum: General BlackBerry Discussion

02-09-2008, 05:27 AM

Replies: 52

RIM Outage/Downtime Feb 9

Views: 12,657

Posted By flatfour

We have T Support and usually get advanced notice...

We have T Support and usually get advanced notice of outages.
This one was a surprise. Going thru the motions of a support call so I dont get yelled at by the directors on Monday. I really wish they...

Forum: General BlackBerry Discussion

02-09-2008, 04:07 AM

Replies: 52

RIM Outage/Downtime Feb 9

Views: 12,657

Posted By flatfour

Mee Too

Mine died at 01:05 Central according to router logs.

[30000] (02/09 01:05:39.765):{0x1014} [SERVICE_RELAY_SESSION:SXXXXXX:XXXXXXX] Disconnect session. IP=127.0.0.1

Forum: BES Admin Corner

06-27-2007, 01:55 PM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

I documented this a few posts back. The test...

I documented this a few posts back. The test direct on the attachment server is fine. For some reason, the 7100 opens the doc or docx, but does not render the text.

I'm sure glad that I was not...

Forum: BES Admin Corner

06-27-2007, 01:25 PM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

Just tried with a 7290 running 4.02.49 Works...

Just tried with a 7290 running 4.02.49

Works fine.

Forum: BES Admin Corner

06-26-2007, 02:04 PM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

7100 upgraded to 4.1.0.377 also not able to...

7100 upgraded to 4.1.0.377 also not able to display contents of DOCX

Is anyone aware of documentation indicating that handheld OS must be 4.2 or greater for this functionality?

Thanks

Jim

Forum: BES Admin Corner

06-21-2007, 09:46 AM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

MORE INFO:DOCX opens on 8800, but not 7105...

MORE INFO:DOCX opens on 8800, but not 7105 running 4.1.0.309

Installed 4.1 SP4 yesterday. Now handheld recognizes the Office 2007 attachments. However, when I open attachment (word doc),...

Forum: BES Admin Corner

02-19-2007, 10:43 PM

Replies: 607

DST Upgrades

Views: 78,940

Posted By flatfour

The catch with this method is that you must run...

The catch with this method is that you must run the server based "tool" seperately for users in each time zone. We have 7000 mailboxes and no easy way to determine their time zone to script this.
...

Forum: BES Admin Corner

12-08-2006, 10:03 AM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

Answer from RIM

Hello Jim,

Thank you for contacting BlackBerry Technical Support.

At this time we do not support the attachment viewing of documents composed in Microsoft Office 2007.

If you require further...

Forum: BES Admin Corner

12-07-2006, 08:08 PM

Replies: 45

BES Attachment Service and Office 2007

Views: 50,408

Posted By flatfour

BES Attachment Service and Office 2007

We have just begun to deploy Office 2007 to a small group of pilot users within IT. We have just discovered that any Word or Excel 2007 attachments can't be opened on the handhelds. I have just...

Forum: BES Admin Corner

09-15-2006, 09:44 AM

Replies: 2

4.1 SP2 and alert storm

Views: 2,829

Posted By flatfour

4.1 SP2 and alert storm

Took the plunge yesterday on SP2 in Exchange environment. (Was running 4.1 w/HF1) Update went smooth as silk.

However, now I get bes alerts every 5 minutes.

I am guessing that these are...

Forum: RIM Software

08-24-2006, 08:56 AM

Replies: 3

Blackberry Driver without Desktop Manager

Views: 163,189

Posted By flatfour

I just did this on my home PC........ In the...

I just did this on my home PC........

In the download for BES 4.1 Exchange, there is a file RimUsbDrivers.cab.

1. Open the cab file with winzip and extracted contents.
...