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Search took 0.05 seconds. Search: Posts Made By: jmanford
Forum: BES Admin Corner 10-03-2008, 11:28 AM
Replies: 2
Views: 2,882
Posted By jmanford
I would restart the Blackberry server first off.

I would restart the Blackberry server first off.
Forum: General BlackBerry Discussion 08-08-2008, 04:26 PM
Replies: 4
Views: 3,988
Posted By jmanford
Thanks, nice manual!

Thanks, nice manual!
Forum: General BlackBerry Discussion 08-08-2008, 03:38 PM
Replies: 4
Views: 3,988
Posted By jmanford
Blackberry GIF's

I am making a help manual to distirbute to users to show them how to work their BB Curve's. I would like to find some GIF's of the buttons on the Curve. The one that I need the most is a GIF of the...
Forum: General 8100 Series Discussion - Pearl 11-09-2007, 02:39 PM
Replies: 20
Views: 3,235
Posted By jmanford
sorry thanks

sorry thanks
Forum: General 8100 Series Discussion - Pearl 11-09-2007, 02:33 PM
Replies: 20
Views: 3,235
Posted By jmanford
How do you shut the SURETYPE OFF! I want to use...

How do you shut the SURETYPE OFF! I want to use Multi-tap
Forum: BES Admin Corner 02-15-2007, 12:17 PM
Replies: 607
Views: 78,994
Posted By jmanford
Can someone tell me what the .jad file is for? ...

Can someone tell me what the .jad file is for? net_rim_bb_timezoneotapatcher.jad?
Forum: BES Admin Corner 02-13-2007, 07:52 PM
Replies: 607
Views: 78,994
Posted By jmanford
Patches here BlackBerry...

Patches here BlackBerry (http://www.blackberry.com/DST2007/patch/index2.shtml)


Mine worked!!
Forum: BES Admin Corner 02-13-2007, 05:22 PM
Replies: 607
Views: 78,994
Posted By jmanford
I pushed out my DST updates to a few handhelds. ...

I pushed out my DST updates to a few handhelds. How can I tell if they installed on the device? Is there a way to check on the handheld?
Forum: General BlackBerry Discussion 11-20-2006, 04:12 PM
Replies: 5
Views: 804
Posted By jmanford
Holy Cow! How many people are in your company? ...

Holy Cow! How many people are in your company? Hopefully not too many. All 3 should be on separate boxes!
Forum: General BlackBerry Discussion 11-20-2006, 04:08 PM
Replies: 7
Views: 1,992
Posted By jmanford
Go into their voicemail options and change the...

Go into their voicemail options and change the number to what it should be, then click save. Immediatly pull out the battery. That's right, after you hit save, pull the battery out. Holdn down the...
Forum: BES Admin Corner 11-06-2006, 12:39 PM
Replies: 10
Views: 4,628
Posted By jmanford
I'm trying to get the user administration tool to...

I'm trying to get the user administration tool to work. However, when I start the user administration service I get the following error: Windows could not start the blackberry user adminstration...
Forum: BES Admin Corner 11-01-2006, 01:25 PM
Replies: 6
Views: 3,861
Posted By jmanford
MELPSBESAPP03, is this the old BES?

MELPSBESAPP03, is this the old BES?
Forum: BES Admin Corner 11-01-2006, 01:20 PM
Replies: 1
Views: 11,322
Posted By jmanford
"some databases failed to synchronize"

I got this message when activating a Verizon 8703e. I was watching the address book populate and it was at 98% and it showed 400/550, which to mean meant there was still 150 contacts to still be...
Forum: BES Admin Corner 10-27-2006, 12:31 PM
Replies: 3
Views: 859
Posted By jmanford
BES 4.1 version sp 2

Has anyone ever used the 'resend service book' feature? When would I use something like this? Has anybody ever used it for troubleshooting? It must be there for a reason. I would like to take...
Forum: General BlackBerry Discussion 10-25-2006, 08:26 AM
Replies: 1
Views: 695
Posted By jmanford
Common problem with the 7520 and Blackberry's in...

Common problem with the 7520 and Blackberry's in general. I don't think there's a fix for it. DC on BB's suck. We are switching to Verizon from Nextel.
Forum: BES Admin Corner 10-25-2006, 08:16 AM
Replies: 12
Views: 2,843
Posted By jmanford
make sure the CDO versions match on both servers....

make sure the CDO versions match on both servers. Check exchange\bin folder on BOTH servers.
Forum: BES Admin Corner 10-25-2006, 08:14 AM
Replies: 2
Views: 4,473
Posted By jmanford
Are you checking these file versions in the...

Are you checking these file versions in the Exchange\bin directory on BOTH servers? The only other thing it could be is wireless sync isn't turned on, on the handheld.

Check the mapi and cdo...
Forum: BES Admin Corner 10-20-2006, 05:53 PM
Replies: 18
Views: 3,983
Posted By jmanford
We run BES on Microsoft Virtual Server. We have...

We run BES on Microsoft Virtual Server. We have VS running on two separate servers. BES goes down, restore BES VHD and VMC files to other VS and were backup running.
Forum: BES Admin Corner 10-20-2006, 05:51 PM
Replies: 18
Views: 3,983
Posted By jmanford
Not familiar with these abreviations. Please...

Not familiar with these abreviations. Please explain..
Forum: BES Admin Corner 10-13-2006, 06:23 PM
Replies: 5
Views: 2,089
Posted By jmanford
Were running Verizon and Nextel on same BES.

Were running Verizon and Nextel on same BES.
Forum: BES Admin Corner 10-13-2006, 11:58 AM
Replies: 35
Views: 19,802
Posted By jmanford
Glad I'm not one of your BES users. I would hate...

Glad I'm not one of your BES users. I would hate to have to enter my password every 5 mnutes. We have ours set to 60min
Forum: BES Admin Corner 10-13-2006, 11:52 AM
Replies: 3
Views: 1,041
Posted By jmanford
Is it only one user on the 2nd exchange box...

Is it only one user on the 2nd exchange box having this problem?

Also, make sure all Exchange Service packs match. You should have the same SP on Exchange 1, 2, and BES. They should all match.
Forum: BES Admin Corner 10-12-2006, 11:02 AM
Replies: 2
Views: 14,153
Posted By jmanford
Don't install Outlook on the same pc as...

Don't install Outlook on the same pc as Blackberry Manager. You probably have the wrong version of MAPI running. You need to have the same Mapi version on your Exchange box as on the Blackberry...
Forum: BES Admin Corner 10-12-2006, 10:54 AM
Replies: 1
Views: 715
Posted By jmanford
BlackBerry Enterprise Server v4.1 SP2 for Exchange

Has anyone installed this service pack yet? If so, any problems? Has anyone done an upgrade in place?
Forum: General BlackBerry Discussion 09-12-2006, 04:58 PM
Replies: 5
Ptt
Views: 1,388
Posted By jmanford
thank you

thank you
Forum: General BlackBerry Discussion 09-11-2006, 06:43 PM
Replies: 8
Views: 1,233
Posted By jmanford
Have you tried using the Desktop Manager...

Have you tried using the Desktop Manager software? You can remove the app in there.
Forum: General BlackBerry Discussion 09-11-2006, 06:42 PM
Replies: 5
Ptt
Views: 1,388
Posted By jmanford
Ptt

Can a Nextel Blackberry Direct Connect to a Verizon Blackberry? Basically, can I PTT from my Nextel to my friend that has Verizon's PTT? Anyone know?
Forum: BES Admin Corner 09-08-2006, 05:46 PM
Replies: 3
Views: 1,442
Posted By jmanford
I have. I didn't install it. I don't think the...

I have. I didn't install it. I don't think the features it provides are necessary are they?
Forum: BES Admin Corner 09-08-2006, 05:43 PM
Replies: 6
Views: 1,611
Posted By jmanford
how many users?

how many users?
Forum: BES Admin Corner 09-08-2006, 05:35 PM
Replies: 4
Views: 1,374
Posted By jmanford
Are you running Exchange Server on this Win2k3...

Are you running Exchange Server on this Win2k3 Server? If so, your not suppose to install BES on an Exchange Server. Please confirm.. BES server and Exchange Server are to be on separate boxes. ...
Forum: BES Admin Corner 07-20-2006, 12:38 PM
Replies: 51
Views: 29,150
Posted By jmanford
"When I do this I am going to encounter the...

"When I do this I am going to encounter the problem that MS describes lately where you have to explicitly allow besadmin send as permissions for each bes user in order for mail forwarding to...
Forum: BES Admin Corner 03-28-2006, 04:18 PM
Replies: 5
Views: 1,134
Posted By jmanford
BES email in Europe

One of our clients wants to be able to get email on her Blackberry while she is traveling in France. Will she be able to get the mail from our corporate BES server?
Forum: BES Admin Corner 03-13-2006, 12:32 PM
Replies: 2
Views: 1,492
Posted By jmanford
Stop the alert service.

Stop the alert service.
Forum: BES Admin Corner 02-03-2006, 07:32 PM
Replies: 4
Views: 2,466
Posted By jmanford
BES can't pull any data out of public folders, at...

BES can't pull any data out of public folders, at least that I know of. It's restricted to user mailboxes.
Forum: BES Admin Corner 01-26-2006, 05:51 PM
Replies: 38
Views: 68,216
Posted By jmanford
It is an OS version problem on your Blackberry. ...

It is an OS version problem on your Blackberry. Update to the latest version. I had this same problem and I was already using the latest version. It was an upgrade that I did that corrupted...
Forum: BES Admin Corner 12-13-2005, 07:48 PM
Replies: 5
Views: 2,247
Posted By jmanford
Where can it be configured?

Where can it be configured?
Forum: BES Admin Corner 12-13-2005, 03:37 PM
Replies: 3
Views: 911
Posted By jmanford
I mean did you do the full wipe and install? ...

I mean did you do the full wipe and install? That is the best solution. Then just add the users back into the BES from the GAL.
Forum: BES Admin Corner 12-13-2005, 03:35 PM
Replies: 3
Views: 911
Posted By jmanford
What is the problem?

What is the problem?
Forum: BES Admin Corner 12-07-2005, 07:48 PM
Replies: 21
Views: 3,289
Posted By jmanford
Running SP3 hotfix#1 and the only problem seems...

Running SP3 hotfix#1 and the only problem seems to be excessive logging so I stopped BES Alert. Wait... we are also having problems with users not being able to accept meeting requests and in some...
Forum: BES Admin Corner 12-07-2005, 12:09 PM
Replies: 72
Views: 35,055
Posted By jmanford
It doesn't fix the logging problem. I know,...

It doesn't fix the logging problem. I know, because I have it installed and in 2 days I got 9 gigs off log files and has to stop the alert service.
Forum: BES Admin Corner 12-02-2005, 06:39 PM
Replies: 3
Views: 1,015
Posted By jmanford
my mistake. We are running the hotfix for SP3 as...

my mistake. We are running the hotfix for SP3 as well with no problems. Ours is totally updated and been running fine for 2 weeks now.
Forum: BES Admin Corner 12-02-2005, 06:05 PM
Replies: 6
Views: 1,630
Posted By jmanford
If you call RIM they will give you an SRP...

If you call RIM they will give you an SRP identifier, Key, and a 90 day license for testing purposes. That's what I use. You can reinstall it as many times as you want.
Forum: BES Admin Corner 12-02-2005, 06:03 PM
Replies: 3
Views: 1,015
Posted By jmanford
We are currently running E2k3 SP2 with SP3 on our...

We are currently running E2k3 SP2 with SP3 on our BES running W2k3 SP2. Not noticing any problems however I want to apply SP3 hotfix.
Forum: BES Admin Corner 12-02-2005, 05:59 PM
Replies: 5
Views: 1,102
Posted By jmanford
Wireless activation has worked fine for me and I...

Wireless activation has worked fine for me and I haven't touched the registry. What exactly does this do?
Forum: BES Admin Corner 11-16-2005, 11:16 AM
Replies: 1
Views: 1,512
Posted By jmanford
BES 4.0 SRP Settings

Can they be changed on the fly? I want to changed the IDENTIFIER and KEY on my BES 4.0 server, but I don't want to have to reinstall the software. If I do it, will it work?
Forum: BES Admin Corner 11-15-2005, 05:13 PM
Replies: 12
Views: 3,400
Posted By jmanford
If your running server 2003 and Exchange 2003...

If your running server 2003 and Exchange 2003 tools, you don't have to do any of this. I tried it and it works, no problems with syncing calendar.
Forum: BES Admin Corner 11-04-2005, 07:13 PM
Replies: 9
Views: 1,752
Posted By jmanford
That's the problem. I personally don't see how...

That's the problem. I personally don't see how you can make BES see users on two different exchange servers. The MAPI profile only gives you the option to point to a single Exchange server.
Forum: BES Admin Corner 11-04-2005, 05:35 PM
Replies: 1
Views: 862
Posted By jmanford
Moving Users

I'm testing moving users from BES 3.6 server to BES 4.0 server. I right click and 'Export User Info' from 3.6 server to .txt file and then 'add user' to the 4.0 server with the import option. I...
Forum: BES Admin Corner 11-04-2005, 05:20 PM
Replies: 9
Views: 1,752
Posted By jmanford
So you have one BES monitoring two exchange...

So you have one BES monitoring two exchange servers? How is that possible? Isn't the MAPI profile on your BES server pointing to the first Exchange server? How is supposed to see the new Exchange...
Forum: BES Admin Corner 10-28-2005, 06:26 PM
Replies: 3
Views: 878
Posted By jmanford
thanks

thanks
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