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Search took 0.02 seconds. Search: Posts Made By: glennco
Forum: BES Admin Corner 12-20-2007, 01:26 PM
Replies: 1
Views: 885
Posted By glennco
BES Domino calendaring oddities

Hello all, we are having some issues related to some oddities related to domino calendaring. It appears that we are seeing some things like calendar entries completely disappearing from the...
Forum: BES Admin Corner 12-05-2007, 05:23 PM
Replies: 10
Views: 3,762
Posted By glennco
I'm a little confused, do you want your entire...

I'm a little confused, do you want your entire corporate address book to be displayed as an addr book on the handheld? We have over 6000 entries in our corporate addr book, and having all those on...
Forum: BES Admin Corner 10-24-2007, 03:41 PM
Replies: 2
Views: 740
Posted By glennco
How many users on a single bes/domino

Hello all,

We just passed the 600 user mark on our domino BES box running 4.1.4, and I was wondering at what time you folks have decided to add another BES onto your domain? The only performance...
Forum: BES Admin Corner 10-23-2007, 02:24 PM
Replies: 5
Views: 1,922
Posted By glennco
I had an extensive conversation with RIM about a...

I had an extensive conversation with RIM about a similar issue, and the end result is that you have to wipe the handheld.
Forum: BES Admin Corner 10-23-2007, 02:15 PM
Replies: 6
Views: 1,681
Posted By glennco
You need to click your trackwheel or option...

You need to click your trackwheel or option button, then you will see folder redirection in the pop-up menu, it is not on the main screen.
Forum: BES Admin Corner 10-22-2007, 01:32 PM
Replies: 11
Views: 31,494
Posted By glennco
If you re-activate the user without doing a...

If you re-activate the user without doing a backup/restore, they will not get any of their previous emails on the device. That only works for an initial activation on the account
Forum: BES Admin Corner 10-22-2007, 01:21 PM
Replies: 6
Views: 1,681
Posted By glennco
When in the email screen, go to options->Email...

When in the email screen, go to options->Email Settings, then click the trackwheel. Folder redirection is there.
Forum: Bluetooth Connection 07-23-2007, 03:28 PM
Replies: 5
Views: 2,176
Posted By glennco
So, does the 3100 even have the capability to...

So, does the 3100 even have the capability to utilize the BBs internal voice dialing capabilities, or do you need to use the internal voice recognition of the 3100?
Forum: Bluetooth Connection 07-23-2007, 12:47 PM
Replies: 5
Views: 2,176
Posted By glennco
Interestingly, when the device isn't paired with...

Interestingly, when the device isn't paired with the 3100, the "initializing" screen is only there for a second or so.

Initially, transfer address book was disabled and we were seeing this...
Forum: Bluetooth Connection 07-23-2007, 10:35 AM
Replies: 5
Views: 2,176
Posted By glennco
8830 and Parrot 3100 voice dial issues

Hello all,

I have a quick question regarding the use of voice dialing of an 8830 against a parrot 3100 system.

When voice dialing is initiated by either the handheld or the BT system, the...
Forum: BES Admin Corner 07-03-2007, 07:32 AM
Replies: 9
Views: 3,729
Posted By glennco
What is your overall IT Policy set to for...

What is your overall IT Policy set to for external connections, this will override any application level policy.
Forum: BES Admin Corner 07-03-2007, 07:27 AM
Replies: 0
Views: 780
Posted By glennco
Trying to distribute games

So, I am trying to set up a whitelist, so apps like google maps can work without users being able to download their own apps. Unfortunately, we don't really want to force people to give up games...
Forum: BES Admin Corner 06-20-2007, 01:30 PM
Replies: 6
Views: 1,806
Posted By glennco
This why I haven't contacted T-support yet. I...

This why I haven't contacted T-support yet. I spent 3 weeks with them trying to figure out how to remove sametime, only to find out that sametime can't be removed remotely, because it is considered a...
Forum: BES Admin Corner 06-20-2007, 12:46 PM
Replies: 6
Views: 1,806
Posted By glennco
Anyone have any ideas here? Has anyone worked...

Anyone have any ideas here? Has anyone worked with Whitelists at all?
Forum: BES Admin Corner 06-19-2007, 09:59 AM
Replies: 6
Views: 1,806
Posted By glennco
Whitelist questions

I am trying to create a method for the bloomberg software to run through its monthly update process, without having to open up the policy for 3rd party app downloads. I set up a whitelist, but I...
Forum: General Legacy Device Discussion 06-14-2007, 10:50 AM
Replies: 15
Views: 3,080
Posted By glennco
I have also noticed that it seems to drop and...

I have also noticed that it seems to drop and reconnect to the headset like every 5 mins. I was over at pinstack and unable to find that list of devices that BBs drop their connections on. Anyone...
Forum: General Legacy Device Discussion 06-13-2007, 03:35 PM
Replies: 15
Views: 3,080
Posted By glennco
Plantronics 655... That being said, it isn't like...

Plantronics 655... That being said, it isn't like it even drops the connection. It totally shuts off bluetooth. When I go into the network connection settings, bluetooth is no longer checked.
...
Forum: General Legacy Device Discussion 06-13-2007, 01:35 PM
Replies: 15
Views: 3,080
Posted By glennco
8830 more bluetooth woes

Since I've gotten my 8830, I've noticed that I can have my headset successfully paired with my device, but every now and then the device will just turn bluetooth off. In order to use my headset...
Forum: General Legacy Device Discussion 06-08-2007, 12:31 PM
Replies: 8
Views: 871
Posted By glennco
Wirelessly posted (BlackBerry8830/4.2.2...

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

So you are getting 30ft with an 88xx? I was suspecting it was headset related, and am probably going...
Forum: General Legacy Device Discussion 06-08-2007, 10:39 AM
Replies: 8
Views: 871
Posted By glennco
Wirelessly posted (BlackBerry8830/4.2.2...

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I'm currently using a motorola h700 headset, and I've been noticing that I hear static from the...
Forum: BES Admin Corner 06-01-2007, 01:31 PM
Replies: 8
Views: 3,395
Posted By glennco
Do a search on this forum, there is a registry...

Do a search on this forum, there is a registry key you can change to shorten the polling interval, but it will put some extra load on the server. We have about 500 users, so I don't dare.
Forum: BES Admin Corner 06-01-2007, 12:10 PM
Replies: 3
Views: 6,211
Posted By glennco
If you download the software for the phone and...

If you download the software for the phone and install it on your BES, it will update the device.xml. Optionally, you can install it on your desktop and copy the device.xml up to the BES
Forum: BES Admin Corner 06-01-2007, 12:07 PM
Replies: 8
Views: 3,395
Posted By glennco
I think they created that 4 hour window so they...

I think they created that 4 hour window so they could get you off the phone. One of their other favorites is restart the policy service, which restarts the 4 hour clock, and gets you off the phone....
Forum: BES Admin Corner 06-01-2007, 11:48 AM
Replies: 8
Views: 3,395
Posted By glennco
I've been going round and round with RIM because...

I've been going round and round with RIM because I can't get the apps to uninstall. I have a software configuration with a policy set to disallow. The BES manager says the configuration is applied...
Forum: BES Admin Corner 06-01-2007, 09:15 AM
Replies: 5
Views: 969
Posted By glennco
Bingo Ugg, this is right on. I'll need to decide...

Bingo Ugg, this is right on. I'll need to decide whether or not to leave it a command line app, or web enable it. Other than that, this seems to have the exact functionality I'm looking for. ...
Forum: BES Admin Corner 05-31-2007, 04:25 PM
Replies: 7
Views: 10,756
Posted By glennco
There are a lot of calendering functions which...

There are a lot of calendering functions which don't work perfectly. Another is the acceptance notices. You remove an acceptance notice instead of deleting it, and it doesn't get removed from the...
Forum: BES Admin Corner 05-31-2007, 04:12 PM
Replies: 5
Views: 969
Posted By glennco
I've considered writing something myself, but I...

I've considered writing something myself, but I know the company would rather buy something.

What is the besuseradminclient? I haven't seen it anywhere? I assume you don't mean the BES manager...
Forum: General Legacy Device Discussion 05-31-2007, 04:03 PM
Replies: 1
Views: 681
Posted By glennco
8830 BB and Internet Browser icons

On older handhelds I have two icons, one for each browser - BB and Internet. On the 8830 though, I seem to have only one icon, is this normal? Is there any way to get two icons for the browsers?
...
Forum: BES Admin Corner 05-31-2007, 08:19 AM
Replies: 5
Views: 969
Posted By glennco
Determining software is installed on handhelds

I am looking for a way to determine what software is installed on all my users handhelds. Are there any vendor tools for doing this, or do I need to write something myself?

Have any of you folks...
Forum: BES Admin Corner 05-30-2007, 08:58 AM
Replies: 10
Views: 15,824
Posted By glennco
Jekter's solution fixes most problems, but we did...

Jekter's solution fixes most problems, but we did see a situation which required the handheld to be wiped before the state would get updated properly.
Forum: BES Admin Corner 05-24-2007, 01:31 PM
Replies: 6
Views: 1,043
Posted By glennco
RIM typically tells me that deleting a user...

RIM typically tells me that deleting a user should be a last resort. I've even had issues where deleting a user who was hanging during an activation would kill the BES.
Forum: BES Admin Corner 05-24-2007, 01:28 PM
Replies: 7
Views: 10,756
Posted By glennco
Yeah, that ended up being the situation. RIM...

Yeah, that ended up being the situation. RIM stated that because the invite was "removed" that it was essentially orphaned in the state db. The design methodology is to leave orphaned messages on...
Forum: General Legacy Device Discussion 05-22-2007, 12:50 PM
Replies: 26
Views: 12,776
Posted By glennco
From the home screen, press alt then enter. This...

From the home screen, press alt then enter. This will lock your keypad
Forum: BES Admin Corner 05-09-2007, 09:40 AM
Replies: 2
Views: 790
Posted By glennco
The issue I was seeing is that I couldn't...

The issue I was seeing is that I couldn't wirelessly push bloomberg if the disallow 3rd party applications was set to true. I had to set it to false to succesffully push bloomberg.

The assumption...
Forum: BES Admin Corner 05-07-2007, 04:54 PM
Replies: 2
Views: 790
Posted By glennco
Security Policy question

I'm looking for a way to set up a policy that will allow me to push 3rd party applications via the BES, but not allow a customer to just download them from their browser.

Thoughts?
Forum: BES Admin Corner 05-07-2007, 01:01 PM
Replies: 7
Views: 10,756
Posted By glennco
calender sync issues

BES 4.2 SP2 HFP3
Domino 6.5.1

We are currently having an issue that pertains to the following:

1: send a meeting invite, and a reschedule notice before the original meeting invite has been...
Showing results 1 to 36 of 36

 
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