Desktop Manager & BlackBerry Enterprise
 

I try to use activate my BB device with BES thru the use of desktop mgr. but i encountered these 2 popup alerts. Can anybody advise and share solutions.

Thanks in advance


- your account parameters have not been upgraded successfully
- email settings could not be saved because the messaging system is not available

I know this is an old message but will reply with my answer since no one else seems to have.

I had the same error message as this and the way I fixed my problem was by removing the mapi profile I created specifically for the blackberry (start | settings | control panel | mail) and then recreated a new one not to use the cached exchange mode.