Getting carrier to disclose BIS e-mail addresses ?
The company I work at took over another business last year, where there are a few BlackBerry users who have historicaly used BIS (we have our own BES server). It looks like a particular BIS user is spending all his time sending e-mails using a personal e-mail address and not a business one.
If we contact the carrier that the BIS contract is with can we get them to disclose all the POP3/IMAP mailboxes associated with him ? (until we have evidence we will not be discussing this directly with the user concerned). Thanks. (in the future we'll get them all on our BES but that's a few month away yet) |
Re: Getting carrier to disclose BIS e-mail addresses ?
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Is this still the case though considering that the carriers bills are sent to us and in our company's name ?. |
Re: Getting carrier to disclose BIS e-mail addresses ?
Yes, it's still the case.
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Re: Getting carrier to disclose BIS e-mail addresses ?
Couldn't you get this information from your BES? If you look at the Service Books for that user, it will show the Service Book for each account, with that account name.
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Re: Getting carrier to disclose BIS e-mail addresses ?
Okay. Is the business address available via BIS as well? You stated that you have BES and the user is sending email via their personal account and not the business account. I assumed the business account was through the BES.
In your case, I say you don't have a leg to stand on. |
Re: Getting carrier to disclose BIS e-mail addresses ?
Thanks for the help guys.
Now I have to 'push an elephant up the stairs' and try and explain this to some company Directors ;-) |
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