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-   General Z10 Series Discussion - BlackBerry 10 (http://www.blackberryforums.com/forumdisplay.php?f=159)
-   -   Unlocking Blackberry ID password (http://www.blackberryforums.com/showthread.php?t=267239)

Romanus 03-25-2016 11:40 AM

Unlocking Blackberry ID password
 
Guys,
Please how do I go about unlocking my blackberry ID password

Romanus 03-25-2016 11:41 AM

Re: Unlocking Blackberry ID password
 
Please how do I go about unlocking my blackberry ID password

tsac 03-25-2016 01:15 PM

Re: Unlocking Blackberry ID password
 
If you enter the wrong password multiple times the phone will revert back to factory level and you can do a new password. If this is your phone and you have a backup you can reload the contacts and other things. If it's not your phone then you have run into the security feature on the blackberry and it cannot be bypassed to see data on the phone.

aiharkness 03-25-2016 05:12 PM

Re: Unlocking Blackberry ID password
 
If you are asking about BlackBerry ID (BBID) then see How to regain access to your BBID - BlackBerry Support Community Forums

However, and this is very important, note the OS version you are running. If it is 10.3.2 then the device software includes the new BlackBerry Protect Anti-Theft feature. If this is the case and Protect is enabled, the option of creating a new BBID and wiping the device won't work for you.

tsac 03-25-2016 07:48 PM

Re: Unlocking Blackberry ID password
 
Wondered if the OP was talking about the BB ID password but he seemed to impatient to get into the phone.


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