BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General BlackBerry Classic Discussion - BlackBerry 10 (http://www.blackberryforums.com/forumdisplay.php?f=162)
-   -   Help! - BB Classic Won't Turn On (http://www.blackberryforums.com/showthread.php?t=266875)

Preroll 06-19-2015 09:35 AM

Help! - BB Classic Won't Turn On
 
I rarely shut off my Classic. It won't turn on anymore UNLESS it's plugged into the AC charger. As soon as I unplug it from the charger it's dead and the battery is at 93%. A lemon to be returned? These are the days I miss the removable batteries!

knottyrope 06-19-2015 11:17 AM

Re: Help! - BB Classic Won't Turn On
 
plug in and press both volume keys for 30 seconds to do a reboot and see if it persists

Preroll 06-19-2015 12:02 PM

Re: Help! - BB Classic Won't Turn On
 
Multiple resets didn't fix it. I found a post on the main Blackberry forum by JSanders (who I think used to be on this forum) whereby someone else had the same issue. Apparently, if you have extended SMS threads, it will clog up the memory and device usage. I charged the phone fully, deleted a ton of long SMS threads that had photo's attached, and held the power button for 30 seconds which seemed like three consecutive reboots. Afterwards, the phone functioned normally again.

Here's the link:
https://supportforums.blackberry.com...n/td-p/3110176

PS: I noticed there is an OS update for the Classic on Verizon today. It doesn't address this but I would love to submit this problem to them for a future release. However, they did supposedly address an issue with the cached emails which I posted about awhile ago but I haven't tested the new software yet to confirm.


All times are GMT -5. The time now is 10:58 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.