BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)

- Network Outages - powered by DataOutages.com (http://www.blackberryforums.com/forumdisplay.php?f=117)

- - BES Outage (http://www.blackberryforums.com/showthread.php?t=260700)

Yvonne

07-24-2012 12:26 PM

BES Outage

Since 7:00 AM MTN time, BES has been down. I spoke with T-Mobile and was told that the server went down in New York around 9 AM ET. As of this posting, it is still down. I'm unable to access BB browser (says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.) No Twitter, no emails, no BB data access. I can access Opera Mini browser.

knottyrope

07-24-2012 01:52 PM

Re: BES Outage

BES is fine here in Boston MA.

(says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.)

Maybe your dataaln has been removed

NJBlackBerry

07-24-2012 02:22 PM

Re: BES Outage

There is a T-Mobile problem, which isn't impacting all T-Mobile customers.
No details, no ETA.

Yvonne

07-24-2012 03:13 PM

Re: BES Outage

Quote:

Originally Posted by knottyrope (Post 1783531)

BES is fine here in Boston MA.

(says "Your Blackberry Internet Service Account is suspended or deactivated. Contact your wireless carrier.)

Maybe your dataaln has been removed

It would seem so since it is only affecting certain BB T-Mo customers. According to Crackberry and comments made on their site:

Quote:

Reports are rolling in today that T-Mobile BlackBerry users may be having some trouble accessing email, BlackBerry Messenger, and other BIS services. Several CrackBerry members have spoken with customer service at T-Mobile and have been told various things (it's T-Mobile's issue, it's RIM's fault, it's an issue with authentication servers, it will be restored in 2 hours, it will be restored at10pm tonight, etc).

Jack T. Chance

07-24-2012 06:49 PM

Re: BES Outage

Service came back for me here in Maryland at about 5:40 PM EDT.

knottyrope

07-25-2012 08:11 AM

Re: BES Outage

a friend of mine told me his was fine but his wifes was not

guess its a bit wacky

NjulezRDH

07-27-2012 05:53 PM

Re: BES Outage

Im having problems with mine,=!?!? WIth international bbm's and emails... Can't even make a phone call there, with out it saying "your call can not go through">>> USA to India... I googled it, and saw some problems in INdia.... Is there anything I can do?? I called At and T.... They said everything seemed fine to them... frustrated:(

NjulezRDH

08-05-2012 06:28 PM

Re: BES Outage

I still can't get my international email, bbm, or texts, or calls.. International only!! I only have 1 international friend, so I have no one else to try... BTW I have AT and T....:cry:

NJBlackBerry

08-05-2012 06:33 PM

Re: BES Outage

You should contact AT and T and make sure your account is set up properly.

dc/dc

08-06-2012 06:22 AM

Re: BES Outage

And not hijack threads.

All times are GMT -5. The time now is 01:36 PM.