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-   -   How to enable HTML email on your BlackBerry (http://www.blackberryforums.com/showthread.php?t=137798)

kjdoug 07-02-2008 08:53 AM

Yes
 
Did all that 3 or 4 days ago...

Ophidian 07-02-2008 09:22 AM

Quote:

Originally Posted by kjdoug (Post 997280)
Did all that 3 or 4 days ago...

Sounds like the same problem I'm having.

I'm running 4.5.0.42 too.. hmmmmm.......

JSanders 07-02-2008 10:13 AM

I wonder about .42, then. Can't really say as I have not used that OS on BIS 2.5

wayne87 07-02-2008 03:02 PM

Quote:

Originally Posted by Ophidian (Post 997343)
Sounds like the same problem I'm having.

I'm running 4.5.0.42 too.. hmmmmm.......

I'm having the same problem. Nothing happens when I click "Get Images."

JLeny 07-02-2008 03:08 PM

Same here.

However I noticed when I add the sender to my address book and select get images they are downloaded? Is this a security feature?

JSanders 07-02-2008 03:34 PM

Quote:

Originally Posted by JLeny (Post 997888)
Same here.

However I noticed when I add the sender to my address book and select get images they are downloaded? Is this a security feature?

That doesn't matter. I receive emails from odd companies like Land's End and eCost.com that are not in my address book, on which the html and images do appear.

kjdoug 07-02-2008 06:26 PM

I downgraded my os and it still does the same thing... I am gonna yet try the add to the favourite thing

ubizmo 07-02-2008 07:02 PM

I have the same problem with OS 4.5.0.46. Pictures do not download, although it appears that data transfer is taking place. Adding the sender to the address book makes no difference.

kjdoug 07-02-2008 07:21 PM

grr
 
I guess I will just call blackberry support after all my 8120 came with os 4.5 maybe they can help me

kjdoug 07-02-2008 09:16 PM

Grrr
 
Rim hasn't supplied the Rogers Blackberry tech support dept. with walkthrough guidebooks to support os 4.5 so they can't help me!!! Thanks Rogers for giving me an unsupported OS with my new phone!!!

xhen 07-03-2008 06:40 AM

thanks a lot for this information very useful

JSanders 07-03-2008 06:47 AM

Quote:

Originally Posted by kjdoug (Post 998093)
I downgraded my os and it still does the same thing... I am gonna yet try the add to the favourite thing

What did you downgrade to?

kjdoug 07-03-2008 08:49 AM

downgrade
 
I downgraded to 4.5.0.37 the OS that came with my phone...

JSanders 07-03-2008 09:02 AM

From reading above, it sounds like that might an issue for some on .37 and .42 releases.

So... While in an HTML email, you don't have the choice Menu > Get Images , or Get Image? or Get HTML?

kjdoug 07-03-2008 09:08 AM

fixed
 
Got it fixed now! Yes I did have those options..but it still didn't work. Until I read in a thread to go to Options>TCP and put internet.com for username and no passwords and save>resend service books>battery pull and this did the trick! Thanks for all your help!!

ricpac 07-03-2008 09:09 AM

This is great info JS!

Kudos! (y)

Ophidian 07-03-2008 09:09 AM

Quote:

Originally Posted by JSanders (Post 998856)
From reading above, it sounds like that might an issue for some on .37 and .42 releases.

So... While in an HTML email, you don't have the choice Menu > Get Images , or Get Image? or Get HTML?

I do. But when I click on the "Get Images" button on the pop-up screen, the blue arrows in the top right corner begin flashing, indicating that data is transferring. This happens for about 5-10 secs. Then it stops, and no images appear.

JSanders 07-03-2008 09:11 AM

Quote:

Originally Posted by kjdoug (Post 998863)
Got it fixed now! Yes I did have those options..but it still didn't work. Until I read in a thread to go to Options>TCP and put internet.com for username and no passwords and save>resend service books>battery pull and this did the trick! Thanks for all your help!!

Yea I have read that, too. I'm assuming some carriers must transmit that data differently than others.

But, congrats!

Ophidian 07-03-2008 09:16 AM

Quote:

Originally Posted by kjdoug (Post 998863)
Got it fixed now! Yes I did have those options..but it still didn't work. Until I read in a thread to go to Options>TCP and put internet.com for username and no passwords and save>resend service books>battery pull and this did the trick! Thanks for all your help!!

My APN is set correctly as wap.voicestream.com

still no dice..

:sad panda:

jsconyers 07-03-2008 09:16 AM

Is this happening on all HTML email or just one particular message?

Was this message received on the device before you resent your service books?

What happens if you forward the message to yourself again?


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