ATT won't provide unlock code for 9700
 

So I sold my ATT 9700 to another BBF user in Canada. I requested the unlock code from ATT and they stated they could not provide it to me due to exclusivity agreement between ATT and RIM. Aholes.

I ended up paying $14.99 to blackberryunlocker. they emailed the code within 5 minutes. i emailed the code to the buyer and it worked.

I thought carriers were obligated to provide the unlock codes...i guess they will do anything to try and keep customers.

Re: ATT won't provide unlock code for 9700
 

They aren't obligated.
You thought wrong.

Re: ATT won't provide unlock code for 9700
 

Were you an ATT customer when you asked? Sometimes you can get it if you have been a customer in good standing (bills paid on time) for some period of time. But as NJ said, they are not obligated to provide it. It is just a courtesy.

Re: ATT won't provide unlock code for 9700
 

Yeah I still have two other blackberrys with ATT and have been with them since 2008.
But yeah I guess I thought wrong.
Posted via BlackBerryForums.com Mobile

Re: ATT won't provide unlock code for 9700
 

I never had a problem obtaining an unlock code from att, blackberry or other phones.

We travel a lot and need to be able to use prepaid sims in other countries. Att always obliged.
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Re: ATT won't provide unlock code for 9700
 

I hear ya. I emailed the transcript to my buyer so he could see that ATT refused which then left me having to pay a third party for it.

Maybe it was because I told them I ported that line to tmobile. :)
Posted via BlackBerryForums.com Mobile

Re: ATT won't provide unlock code for 9700
 

Although AT&T has been turning down more unlocks lately (since they are not obligated to do so), your not having the line with them EXPRESSLY is a reason for them not to provide the unlock code. You, or that line, is no longer a customer of theirs.

This is a perfect example of where you could have provided more information, or ALL the information up front and everything becomes clear.

Re: ATT won't provide unlock code for 9700
 

Jsanders: I stated above that I am STILL an ATT customer and have been since 2008. The particular line I'm talkin about was ported but I didn't think they would refuse since I still have TWO other active blackberrys with them.
Posted via BlackBerryForums.com Mobile

Re: ATT won't provide unlock code for 9700
 

But not 'that' one. It does make a difference, really.
You didn't say that the line they have recorded for that BlackBerry had been ported.

Now, if you had activated this BlackBerry on an active line, and then called and asked for the code, told them you were traveling internationally and needed it, you likely would have gotten it. Free.

Re: ATT won't provide unlock code for 9700
 

Roger that. Good to know. Just didn't occur to me. Thanks jsanders.
Posted via BlackBerryForums.com Mobile

Re: ATT won't provide unlock code for 9700
 

i to have NEVER been denied an unlock code from ATT. i just tell them that i plan to do some traveling soon.and also like mentioned above, the phone im asking the unlock code for has always been currently active and in use on my account.

Re: ATT won't provide unlock code for 9700
 

I just called yesterday - I've been with AT&T for more than 14 years. I was told that my device cannot be unlocked.

Re: ATT won't provide unlock code for 9700
 

Tony... check out the CHEAP and trustworthy unlocks from our friend here:
BlackBerry Forums Support Community - Unlock Your BlackBerry!!

Re: ATT won't provide unlock code for 9700
 

Tony you can use blackberryunlocker.org
Posted via BlackBerryForums.com Mobile

Re: ATT won't provide unlock code for 9700
 

Meh, I wouldn't.

I'd use the one that supports this forum, sponsors contests here and is really overly generous. Plus, they're trustworthy, have a great reputation, and all around good guy.
http://www.blackberryforums.com/unlock.php
(y)

Re: ATT won't provide unlock code for 9700
 

jsanders...so what youre saying is that if the company isnt associated with BBF, they are not trustworthy?? really?
im a regular joe schmuck and i used blackberryunlocker and it worked...maybe they didnt kickback any money to this forum but doesnt mean they are not trustworthy!

Re: ATT won't provide unlock code for 9700
 

thanks

Re: ATT won't provide unlock code for 9700
 

Oh, did I say that?
Where?

You think you can put words in my mouth? Pretty shoddy character you've got, trying to do that.

What I'm saying is that I'm very loyal to those who work with us.
Loyalty... it's something you might could learn a little of.