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-   General 8300 Series Discussion - Curve (http://www.blackberryforums.com/forumdisplay.php?f=93)
-   -   blackberry messenger inaccurate contact count (http://www.blackberryforums.com/showthread.php?t=121788)

celltechy 03-23-2008 10:28 AM

blackberry messenger inaccurate contact count
 
So I have a curve 8310. On my BlackBerry Messenger contact list it constantly displays one more contact than I really have. With my contact list expanded or condensed it says, "Contacts (5/6)". If I add a contact it would display 6/7 and if I delete one, 4/5. No matter what I do I can't find the 6th contact. What is this fraction supposed to signify? In AIM it would indicate number online/total available. If someone is unavailable on BB it just displays them that way. I searched and checked the help section. How can I find this "ghost" contact and how can I get rid of it!? It is driving me up the wall.

mjgs1971 03-23-2008 10:34 AM

No pending invites in BB messenger?8-)

ezrunner 03-23-2008 10:41 AM

Wirelessly posted

Pending contact is my first guess

juwaack68 03-23-2008 11:22 AM

Wirelessly posted (My blond BlackBerry)

Try a battery pull. Yesterday I had mine show as "Contacts 15/14". Wierd.

I did a battery pull and it cleared up.

rambo47 03-23-2008 01:27 PM

Could it be that one of your contacts is changing his Blackberry, thus getting a new PIN and gumming up the works? I would think it would eventually straighten itself out if this is the case.

Sith_Apprentice 03-23-2008 01:33 PM

check pending
check any collapsed groups
battery pull

those are the steps i would take to resolve it at first

John Clark 03-23-2008 05:37 PM

BBMessenger has so many little bugs like that. It's a nice app but a little buggy.

celltechy 03-23-2008 09:09 PM

I don't think anyone has changed phones/pins. I don't see any pending contacts (would they be hidden somewhere?) and is the battery pull the same as a soft reset? I do those quite frequently with the reset program.

Thanks

juwaack68 03-23-2008 09:10 PM

A battery pull involves removing the battery while the device is on (for 20-30 seconds) and then putting the battery back in the device. It's also known as a 'hard reset'.

celltechy 03-24-2008 08:29 AM

Quote:

Originally Posted by juwaack68 (Post 867532)
A battery pull involves removing the battery while the device is on (for 20-30 seconds) and then putting the battery back in the device. It's also known as a 'hard reset'.

I knew what a battery pull was I just wasnt sure if it had the same effect as using the soft reset program. I did it and it didnt help the BB messenger issue. This is really driving me nuts. Any other ideas?

JSanders 03-24-2008 08:32 AM

Well... according to RIM, it doesn't have the same effect.
How do I reset my BlackBerry? - BlackBerryFAQ

Some users will say that it does, and I can go both ways at times. When in doubt (and you are), pull the battery as Juwaack described.


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