BlackBerry Forums Support Community - Email activation question.

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rushiashtikar

01-10-2014 04:35 AM

Email activation question.

1 Attachment(s)

Hi. I have a BB Curve 9320. I wanted to activate my personal email account, but by mistake I clicked on Enterprise Activation. And now I am unable to go back to previous menu. :x
Attachment 19958
When I click return to setup, it takes me to Setup menu.

Please help.

dc/dc

01-10-2014 06:11 AM

Re: Email activation question.

Pull the battery to reboot the phone. Also, do you have a BlackBerry data plan?

Kazf	05-12-2014 12:38 PM

Re: Email activation question.

Did you ever resolve this? I have done the same thing on a blackberry 9900, accidentally pressed enterprise activation and now it seems there is no way to go back. Tried a battery pull, tried wiping it several times, I have a data plan etc but just wanted to set up my personal email address on it...
Looks like I'm never going to be desined to receive email on my blackberry :-(

knottyrope

05-12-2014 01:02 PM

Re: Email activation question.

data plan or a BlackBerry dataplan?

it makes a difference

tsac	05-12-2014 07:17 PM

Re: Email activation question.

Doing a wipe will reset it back to factory and get past the enterprise setup problem.

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