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-   -   World Edition 8830 Won't Turn on (http://www.blackberryforums.com/showthread.php?t=242327)

Jennifer7172 12-26-2010 08:54 PM

World Edition 8830 Won't Turn on
 
My blackberry will not turn on. When I plug the charger in I just get a red light that stays lit for a few seconds then goes off then the red light blinks a few times. It will not power up at all and I have left it plugged in to the charger for a long time and nothing. Please help.

tsac 12-26-2010 08:56 PM

Re: World Edition 8830 Won't Turn on
 
Is this a new BB?

Jennifer7172 12-26-2010 08:57 PM

Re: World Edition 8830 Won't Turn on
 
No its not

tsac 12-26-2010 08:59 PM

Re: World Edition 8830 Won't Turn on
 
Unless you got it wet or dropped it, the battery may be defective.

Jennifer7172 12-26-2010 09:01 PM

Re: World Edition 8830 Won't Turn on
 
I take it the blinking red light isn't a good thing?

tsac 12-26-2010 09:01 PM

Re: World Edition 8830 Won't Turn on
 
how many times does it blink. It's a code

Jennifer7172 12-26-2010 09:03 PM

Re: World Edition 8830 Won't Turn on
 
I'll have to plug it in again and check. It'll take me a couple minutes but I'll be right back.

tsac 12-26-2010 09:06 PM

Re: World Edition 8830 Won't Turn on
 
Also have you added any new App's or performed an OS upgrade?

Jennifer7172 12-26-2010 09:26 PM

Re: World Edition 8830 Won't Turn on
 
When I plug it in the red light comes on and stay lit for 20 seconds then goes off for 7 seconds and then does the same thing over and over again. When I turned it on at firsta minute ago the first few times when the light was off right before the red light came back on it would flash for a second and I could see the hour glass but it was real quick . It stopped doing that after about 5 cycles of the light going on and off

Jennifer7172 12-26-2010 09:27 PM

Re: World Edition 8830 Won't Turn on
 
No I have not installed any new apps or done an upgrade.

NJBlackBerry 12-26-2010 09:30 PM

Re: World Edition 8830 Won't Turn on
 
Did this BB work in the past?

Jennifer7172 12-26-2010 09:31 PM

Re: World Edition 8830 Won't Turn on
 
yes worked fine

Dubdub 12-26-2010 09:33 PM

Re: World Edition 8830 Won't Turn on
 
I bet it is a bad battery. Try a new OEM one and see if that fixes it.

Jennifer7172 12-26-2010 09:34 PM

Re: World Edition 8830 Won't Turn on
 
Okay thanks will try that.

tsac 12-26-2010 09:35 PM

Re: World Edition 8830 Won't Turn on
 
Ok , two things may help. The OS on the BB is corrupt and unless the phone is defective you can try to replace the operating system. Itxxx8217;s not hard to do. I have included two links to assist in the replacement. READ both and follow the instructions. If you have desktop manager and made a backup, all your contacts and emails will be put back when your finished. If you do not have DM , you can go to RIM and get a free copy for the PC.
Replacing the OS is one option. the other is to borrow a battery and see if it works then. Generally the blinking led's indicate the OS is bad but trying the battery is easy if you can borrow one.


DM link

BlackBerry - Support & Services downloads.

Blackberry information link

KB04596-BlackBerry smartphone does not turn on and the LED flashes

Link from Blackberry FAQ site,

Is your BlackBerry Nuked? - BlackBerryFAQ

Jennifer7172 12-26-2010 09:37 PM

Re: World Edition 8830 Won't Turn on
 
Thank you so very very much I will try that. Have a great night.

tsac 12-26-2010 09:40 PM

Re: World Edition 8830 Won't Turn on
 
Were all here to help. Don't hesitate to check back if you have more questions.

aiharkness 12-27-2010 09:13 AM

Re: World Edition 8830 Won't Turn on
 
Post an update when you can. If you fix it, describe what you did.
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