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- General Z10 Series Discussion - BlackBerry 10 (http://www.blackberryforums.com/forumdisplay.php?f=159)

- - Z10 not rebooting (http://www.blackberryforums.com/showthread.php?t=266769)

gmfrancis

03-31-2015 06:25 PM

Z10 not rebooting

I tried rebooting my Z10 by removing the battery but when I inserted the battery my phone is not rebooting. It just says "blackberry" and goes no further. HELP. I NEED MY PHONE.

knottyrope

03-31-2015 07:08 PM

Re: Z10 not rebooting

have you tried putting in on a charger?

what LED does when doing that?

tsac	04-04-2015 07:41 PM

Re: Z10 not rebooting

More details will help us help you.
The Z10 depending on the amount and type of Apps can drain a battery quick.
that will cause the battery to seem full but drop quick.
Doing what Knottyrope suggests may give you some indication of what the issue is.

lokomotifbag

05-02-2015 01:35 AM

Re: Z10 not rebooting

have tried to long press the on/off button when your z10 freeze???

tsac	05-02-2015 08:57 PM

Re: Z10 not rebooting

Quote:

Originally Posted by lokomotifbag (Post 1815087)

have tried to long press the on/off button when your z10 freeze???

Pulling the battery will also do that.

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