BlackBerry Forums Support Community - Broken Screen need my contacts

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- - Broken Screen need my contacts (http://www.blackberryforums.com/showthread.php?t=264852)

ocularis

07-22-2013 03:57 PM

Broken Screen need my contacts

Hello all,

The screen on my BBerry 9700 Bold (no touch screen) broke, I cannot see anything on the phone's screen. I would like to get my contacts that is saved on the phone, moved or copy to my SIM card.
The phone software is v5.0.0.351

Thanks

Motorcycle Mama

07-22-2013 04:06 PM

Re: Broken Screen need my contacts

Back up the device with the BlackBerry Desktop Software. Then get them from that.

You will not be able to "move or copy to your SIM card" if the screen doesn't work.

ocularis

07-22-2013 04:11 PM

Re: Broken Screen need my contacts

the backup file is ".bbb"
how to open this file type?

dc/dc

07-22-2013 05:22 PM

Re: Broken Screen need my contacts

Quote:

Originally Posted by ocularis (Post 1806131)

the backup file is ".bbb"
how to open this file type?

You do not. You restore it to your new BlackBerry.

Motorcycle Mama

07-22-2013 06:16 PM

Re: Broken Screen need my contacts

Quote:

Originally Posted by ocularis (Post 1806131)

the backup file is ".bbb"
how to open this file type?

HOW TO OPEN A BBB FILE ? - BlackBerry Support Community Forums

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