BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/index.php)
-   General 8100 Series Discussion - Pearl (http://www.blackberryforums.com/forumdisplay.php?f=71)
-   -   bit of confusion, help please (http://www.blackberryforums.com/showthread.php?t=99575)

pearlgrl 10-11-2007 03:21 PM

bit of confusion, help please
 
in the "How do I wipe the BlackBerry using Jl Cmder?" instructions, this confuses me.

"5. Plug the device into the PC using the USB cord and make sure Desktop Manager is closed
6. Remove the battery from the device

Wipe The Device
1. Wipe the device using Jl_Cmder"

if i remove battery then try to wipe nothing happens, after some time when i place battery back in, device loads up and everything is still there. am i doing something wrong? should i just keep battery in during wipe?

John Clark 10-11-2007 03:47 PM

What is that you are trying to accomplish?

pearlgrl 10-11-2007 03:54 PM

a wipe using jl cmder

jsconyers 10-11-2007 03:55 PM

I have always done it with the battery in the device and the device powered on.

TroyDBrown 10-11-2007 04:00 PM

Quote:

Originally Posted by pearlgrl (Post 700784)
a wipe using jl cmder

John Clark is asking why?

John Clark 10-11-2007 04:01 PM

Correct. Why are you wiping the device if everything comes up normally? Are you trying to upgrade? Do you have a problem with the device?

pearlgrl 10-11-2007 04:12 PM

oh oops, yes trying to upgrade. my pearl came with .103

JSanders 10-11-2007 04:13 PM

You don't need to wipe it then.

Just load the new OS to your PC, delete any old OS off the PC...

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

John Clark 10-11-2007 04:16 PM

That's what I was afraid of. You don't even need to delete old OS's off the PC (if one was ever installed.)

JL_Cmder is NOT required for a simple OS upgrade or downgrade.

A BB myth on this board.

JSanders 10-11-2007 04:21 PM

If your gonna downgrade, you need to delete higher versions.

John Clark 10-11-2007 04:22 PM

Quote:

Originally Posted by JSanders (Post 700836)
If your gonna downgrade, you need to delete higher versions.

That is a FACT, Jack!

pearlgrl 10-11-2007 04:24 PM

thank you. for future reference if it may need to be used, whats the deal with pulling battery out before using deal? i've gotten that far and nothing happens.

John Clark 10-11-2007 04:25 PM

That isn't necessary in all cases. It will make the BB recognizable by the pc when there are other problems.

pearlgrl 10-11-2007 04:29 PM

Quote:

It will make the BB recognizable by the pc when there are other problems.
by pulling battery?

John Clark 10-11-2007 04:37 PM

Yes. You can connect the BB to the computer with the battery removed and it will allow it to connect when it otherwise may not. Usually the Pearl doesn't need this method. The 8700 and the 8800 are notorious for getting stuck in reboot loops and not wanting to connect for long enough to wipe the device.

pearlgrl 10-11-2007 05:00 PM

thank you so much for the clear up.


All times are GMT -5. The time now is 03:26 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.