help with browser questions
 

hi people, 1st-time BB user here. really confused how the browser works. it doesn't work when I type in the web address, but works in the "search" window which I assume goes to/uses web2go..(sorry if i'm using confusing terminology here)

let me try to explain as detailed as possible:

Step A
1. click Browser (not web2g0)
2. type web address inside Top or first Box of this page
3. click trackpad
4. result = "Unable to connect to selected Mobile Data Service"

Step B
1. click Browser (not web2g0)
2. type "blackberry forums" in second/search Box of this page (which i'm assuming uses web2go as the browser)
3. click trackpad
4. result = success! i'm on the net

by the way, I have BES, should'nt the BB Browser option work and not just web2g0?

can anyone clear this up for me?

thanks

go to broser options and change browser to hotspot

thanks, Hotspot works too.

my question/concern is should BB Browser option work?

is it a BES issue I have to bring up with our company IT?

This is a BES issue. Speak to your IT Department.

thanks penguin.

i was just wondering why all other browser options worked and not the BB one.

is there something specific I should tell them..i.e. "flip the switch", ""permissions"?