BBM Being monitored?
Hi, I've enjoyed reading this thread would someone be able to answer the following for me?
I've used Blackberry Messenger for some years now, both to communicate with work colleagues and friends. I always thought that it was a private non server based communication, i.e. that it worked over Wifi or GPRS rather than through my company's network. However I noticed today that for the last 3 weeks there is a daily email being sent from my outlook account to the BB Administrator with a full breakdown of what i've typed as part of the conversations. I came here to this forum and realised that I was way off. There's nothing that bad in my conversations but I had assumed they were private especially those with my friends. Also would that mean that any files that I have been sent from BB messenger contacts are visible by the BB administrator also? Can someone shed some light on this for me? Thanks |
Once again, you can safely assume that anything sent or received on a BlackBerry device issued by your company can be tracked or logged.
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As has been said repeatedly, reiterated ad naseum, in many messages on this forum: If your company owns the device, don't use it for anything that you even remotely think they might disapprove of; assume they can see everything on it; don't try to circumvent any policies; keep your personal stuff on your personal device. And if you own your own blackberry, don't hook it up to BES as you will be giving control over to the company when you do so.
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Files that you send via BBM are not viewable (at least with this audit method) but the text of the convos is viewable. |
Many Thanks for the responses!
Thank you all for your responses!
I understand what the first two responses have advised, but telling me to close the gate after the horse has bolted isn’t much help to me. Also as my name suggests I'm new to this forum and therefore was unaware that this had been "...repeatedly, reiterated ad naseum, in many messages on this forum." Juwaack68, Thank you very much for your response. I have now spent some more time on the forum and have found many of the threads that have previously discussed this matter. Although they have cleared many of my questions, there appears to be some ambiguity around the following: 1.BES Admin can only see the part of the conversation that is generated from its own users. Therefore if you are chatting with someone that is not part of their group, i.e. someone from another company then their part of the conversation is not visible? Is this correct? 2.As these reports have only begun recently is it something that someone has had to go in and manually generate or could it be as result of a software upgrade on the server, where this facility has been generated automatically. I work for a pretty small organisation and I can’t see how we would even have the resource to monitor this. Thanking you for your help with this. |
1. The BES Admin can see whatever is generated in that email message you're seeing in your Sent items - be in someone in the company or someone outside the company.
2. The BBM auditing is not turned on by default - even after an upgrade or patch is applied, therefore someone had to manually go into the BES management console and turn it on. On purpose. |
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Thanks once again I really appreciate your help on this. It looks like I need to get myself a personal BB to ensure privacy. In relation to point number 1 all I'm seeing on the emails is what I've typed and if I have sent a file or photo it just lists the name or image number in brackets, such as <<IMG00016.jpg>>. So I guess that means that it's only what I send is being monitored not what I receive, is this correct? Thanks! |
My company views everything the BB does including all calls.
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How welcoming and kind
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A new poster may or may not know the lingo or correct phraseology to yield the perfect search results. Hey, I've got family members who've never even heard of a forum and I hope someone would be kind enough to either ignore their post, answer it, or direct them to the previous convo. Sometimes a fellow human just needs a little help and shouldn't have to go by the ID newtothissopleasedon'tbeatool to prevent abuse. |
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Also, for the record, this thread was not its own thread originally, but part of another thread that newtothis bumped, which is also bad form. I'm sorry you felt the need to join just to tell me off without knowing the facts, but I still love you and newtothis, and wish you both a Happy New Year. |
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Question: I have my own blackberry device that I pay for (and expense to my company), that runs corporate email on a BES server. I have also set up a gmail account on this device. Is the gmail running on BES or BIS? Are my gmail messages remaining private?? How about PIN to PIN messages? BBM? Thank you in advance for your help!
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Now, to answer your question, your gmail account is considered BIS email and cannot be read by a BES admin since it's not being processed by the BES or your company email server. Your device is communicating with your carrier and RIM directly. However, PIN messaging, BBM and text messaging *can* all be monitored. They are not logged by default (at least with BES 4.1) but are very easily logged and read. If you have concerns about what may be read via those communication methods, you should have your device removed from the BES. |
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Photos sent/received via MMS cannot be viewed (at least with BES 4.1). BBMessenger can be logged/monitored for both internal and external correspondence. Also note that even if your BES server is down (broken, down for maintenance, whatever) you'll notice that BBM and PIN to PIN still work. That's because they do not rely on the BES to send/receive - they use RIM's infrastructure. When the BES comes back up, your device will send all the communication to the log files on the BES. So don't assume since your company BES is down that something isn't being logged. Trust me, that's a very very wrong assumption. |
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