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-   -   OWA with BIS (http://www.blackberryforums.com/showthread.php?t=176801)

hah2110 02-17-2009 06:26 PM

OWA with BIS
 
I am trying to sync OWA e-mail with my BIS and having trouble. When I tried to att.com/blackberry portal, I get a generic cannot connect to server. The server I connect to is h t t p s : / / retailmail . publix . com (obviously without spaces, couldn't post URL). The user ID must be typed in with the domain. I have tried all possible permutations of domain\user id and password and can't get it to connect. Any advice?

Thatzmister2u 02-17-2009 06:30 PM

Quote:

Originally Posted by hah2110 (Post 1289005)
I am trying to sync OWA e-mail with my BIS and having trouble. When I tried to att.com/blackberry portal, I get a generic cannot connect to server. The server I connect to is h t t p s : / / retailmail . publix . com (obviously without spaces, couldn't post URL). The user ID must be typed in with the domain. I have tried all possible permutations of domain\user id and password and can't get it to connect. Any advice?

Login to your email via the PC and copy the URL listed when you are in your inbox. It should end in "/exchange". If it doesn't BIS will not be able to access correctly.

E-

hah2110 02-17-2009 07:28 PM

Quote:

Originally Posted by Thatzmister2u (Post 1289008)
Login to your email via the PC and copy the URL listed when you are in your inbox. It should end in "/exchange". If it doesn't BIS will not be able to access correctly.

E-

It doesn't end in exchange, it ends in /OWA. Is there any way around this... even if it is indirect or 3rd party besides signing in directly to the website via browser or forwarding e-mails to another address?

Thatzmister2u 02-17-2009 07:31 PM

Quote:

Originally Posted by hah2110 (Post 1289046)
It doesn't end in exchange, it ends in /OWA. Is there any way around this... even if it is indirect or 3rd party besides signing in directly to the website via browser or forwarding e-mails to another address?


And this is when you login and highlight your inbox?

Thatzmister2u 02-17-2009 07:39 PM

I am hoping that this might help:

View Document

Good luck and report back!

E-

hah2110 02-17-2009 08:47 PM

Quote:

Originally Posted by Thatzmister2u (Post 1289051)
And this is when you login and highlight your inbox?

What do you mean highlight my inbox? When I sign in and am at my inbox, the address bar displays h t t p s : / / r e t a i l m a i l. p u b l i x. c o m / O W A /.

I read that document and tried forcing h t t p s : / / r e t a i l m a i l . p u b l i x. c o m / e x c h a n g e which works in my browser but BIS says a connection could not be established.

hah2110 02-23-2009 10:45 PM

Does anyone have any more clues?

sjsjeep 02-27-2009 09:49 PM

is it exchange 2007? webdav has to be enabled on exchange 2007

hah2110 02-28-2009 09:06 AM

Quote:

Originally Posted by sjsjeep (Post 1302496)
is it exchange 2007? webdav has to be enabled on exchange 2007


Yea its 2007... Whats webdav

grifone 06-05-2009 07:41 AM

hi guys
I manage to make my company's OWA email address on my Blackberry Javelin.
However i have following problem
it seems that messages are arriving to my Blackberry inbox 15minutes later than received on OWA.
it is always 15minutes exactly because i have been timing emails as they are received.

tis only happens on my work email. I have 4 other email accounts set up and al work exactly.

any ideas please

sambowomble 09-20-2009 09:08 PM

hah2110, did you ever fix this? I am also interested. If you did, tell me how you did it please.

bdsguru 09-21-2009 10:02 AM

Quote:

Originally Posted by grifone (Post 1399476)
hi guys
I manage to make my company's OWA email address on my Blackberry Javelin.
However i have following problem
it seems that messages are arriving to my Blackberry inbox 15minutes later than received on OWA.
it is always 15minutes exactly because i have been timing emails as they are received.

tis only happens on my work email. I have 4 other email accounts set up and al work exactly.

any ideas please

blackberries normally poll automatically every 15 mins. to decrease this time, open inbox press menu key and select "reconcile now"

bdsguru 09-21-2009 10:07 AM

Quote:

Originally Posted by hah2110 (Post 1289005)
I am trying to sync OWA e-mail with my BIS and having trouble. When I tried to att.com/blackberry portal, I get a generic cannot connect to server. The server I connect to is h t t p s : / / retailmail . publix . com (obviously without spaces, couldn't post URL). The user ID must be typed in with the domain. I have tried all possible permutations of domain\user id and password and can't get it to connect. Any advice?

try going to att.blackberry.com on the computer or https://bis.na.blackberry.com/wap?brand=mycingular.
from the actual handset, set it up with that. If your not sure of a setting, get in contact with your IT dept (or whoever manages your company's mail server) get those settings, and give us a call at ATT, 800 331 0500 ask for Business Data Support and we'll help you set it up.


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