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All Equipment is sealed & packaged direct from our local manufacturer in Oregon. Our direct local manufacturer has been making “named brand” dental equipment for over 30 years.
All items are backed by a 5 year warranty (except levers, tips, and o-rings).
Shipping, Payments & Returns:
Q. I prefer name brand products. Are your products of equal quality?
A. All of our dental parts are direct from our local manufacturer who sells to a variety of Private Label, third party, vendors. By buying direct we’ve cut out the resellers, partners and vendors and pass the savings on to you. We guarantee that all of our products are premium quality and all of our dental parts carry warranties equal to or better than the “name brands”.
Q. Will your parts work with my equipment? How can I be sure of compatibility without a name brand?
A. Industry standards exist for all our dental parts making them universal. If there is any question about a specific part call or email our sales staff and we will happily consult with you. If a part does prove incompatible, we will happily refund the purchase price upon return.
Q. How long will it take to get my order?
A. All orders are processed the same day if they are received before 2pm PST. Once processed the order will be sent to our manufacturer within 3 business days. Our manufacturer ships most orders priority mail for guaranteed delivery throughout the continental United States within one week.
Q. I’m not a repairman. Can I install your parts myself?
A. All parts can be installed without any special tools. If difficulty is encountered technical support is available & we can talk you through most installations.
It is our goal to ensure your 100% 7:30am – 5:30pm M-F Pacific Standard Time